Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,628 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,628 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 3 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price and arrived early on the day.”

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Posted 8 years ago

“Great service and a great product. Many thanks”

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Posted 8 years ago

“Delivered on time and best price for product”

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Posted 8 years ago

“Excellent service from the point of order to delivery. Really good fit, very easy to use not complicated at all - all in all great value for money and ideal for a small kitchen, small family”

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Posted 8 years ago

“AD were fine. Let down by poor service from their delivery partner. As a result the cooker will be delivered 14 days late.”

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Posted 8 years ago

“Great service ,prompt delivery,very good price. Thank you”

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Posted 8 years ago

“Impressed with ordering right through to delivery & installation - would highly recommend this company.”

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Posted 8 years ago

“Excellent customers services. Professional in all aspects. I will use this company again. Adrian Denney”

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Posted 8 years ago

“Really happy with the service can't fault appliance direct from beginning to end everything went smoothly. Will definitely buy from them again fab 😁”

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Posted 8 years ago

“Product at great value and the delivery guys were very friendly and helpful. Never had any problems when using Appliances Direct.”

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Posted 8 years ago

“Really pleased with the service, had a call to confirm the order and delivery. Very polite and friendly. And delivery was when they said it would be. Can't ask for more.”

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Posted 8 years ago

“Very satisfied with the appliance however the instructions to set the clock is wrong in the instructions”

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Posted 8 years ago

“This is a lovely piece of kit. Easy to put together”

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Posted 8 years ago

“Hassle-free shopping. Just the way I like it!”

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Posted 8 years ago

“Excellent product...👍”

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Posted 8 years ago

“Superb service, great price and incredibly quick delivery (within 13 hours!). Would highly recommend.”

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Posted 8 years ago

“Everything was perfect could not ask for better”

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Posted 8 years ago

“Excellent price and service as usual. I have used Appliances Direct several times and have never been disappointed.”

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Posted 8 years ago

“Brilliant”

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Posted 8 years ago

“Very good customer services. Quick delivery. Great prices. Highly recommended”

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Posted 8 years ago

Appliances Direct is rated 4.2 based on 6,628 reviews