Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,164 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,164 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Kept well informed by email and text during the process. The delivery men were polite, respectful and helpful.”

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Posted 5 years ago

“Purchased a dehumidifier. Good price, arrived within a couple of days as promised, works as expected.”

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Posted 5 years ago

“Once the order for our fridge was placed on line, we could choose when we wanted it delivered. As well as tracking on line we were phoned 30 minutes before it arrived, excellent service”

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Posted 5 years ago

“Goods just as described but delivered very fast indeed”

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Posted 5 years ago

“Dehumidifier arrived day following order, well packed and with clear instructions for use. Too early to comment on overall reliability but early signs are promising with impressive performance over last few days. So far would recommend the product and company.”

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Posted 5 years ago

“Wonderfully efficient!”

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Posted 5 years ago

“Great service great delivery had no problems and got my item next day really great”

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Posted 5 years ago

“A good price, next day delivery, really good communication and very pleasant delivery personel”

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Posted 5 years ago

“Cheap price on tumble drier even taking into account delivery charge. Delivered on time and in great condition.”

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Posted 5 years ago

“great service, well organised , delivery came when promised ,kept informed,checked by lads on arrival. ....great delivery team,very helpful .all at the right price........what more can you say ......well done.”

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Posted 5 years ago

“Excellent, swift service. Delivery charge a little high for a couple of small items.”

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Posted 5 years ago

“one hell of a great service will defo deal with you again can not fault the service once again many thanks”

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Posted 5 years ago

“Arrived next day, great price as in sale and so far working as described.”

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Posted 5 years ago

“Excellent service, couldn't fault it.”

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Posted 5 years ago

“Excellent product and the delivery was early. Great service”

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Posted 5 years ago

“Fab price for new toilet that is modern and great value. Easy to use website and delivery quick. Overall extremely satisfied with appliances direct and would buy from them again.”

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Posted 5 years ago

“Needed a washer as ours broke down.we had one delivered next day.the two men who brought it were brilliant.very good service,highly recommended.”

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Posted 5 years ago

“Delivery arranged to suit me, arrived exactly when promised”

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Posted 5 years ago

“Ordered early evening, delivered midday the next day. Excellent communication and very friendly delivery men. All done at the right price”

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Posted 5 years ago

“Very good service , fast delivery”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,164 reviews