Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,164 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,164 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast service and really helpful customer service”

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Posted 5 years ago

“Can recommend Appliances Direct got the wrong product by mistake and I contacted them was sorted straight away no problems whatsoever will be a pleasure to use them again .Thank you to the person I spoke to you weren't so very helpfull”

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Posted 5 years ago

“Quick delivery and helpful drivers”

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Posted 5 years ago

“Great product at a really good price.”

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Posted 5 years ago

“Great product at a really good price.”

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Posted 5 years ago

“After shopping around for a fridge freezer and not being able to find Grandson told me about Appliances Direct pleased he had one from them, ordered and delivered on fitted perfect highly satisfied just one slight problem wish they would ask if you wanted left or right hand opening.”

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Posted 5 years ago

“Most up to date model supplied Next day delivery was smooth, efficient and timely. Communication was excellent. Thanks”

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Posted 5 years ago

“Easy to order, great product good price & delivered on time & no issues.”

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Posted 5 years ago

“Great appliances at great value prices. Great range to. And a fantastic delivery times and service.”

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Posted 5 years ago

“A great service, the price was excellent and it was fast delivery. The item is very good im very pleased with the whole process.”

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Posted 5 years ago

“Fantastic service”

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Posted 5 years ago

“first dishwasher, transformed my life”

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Posted 5 years ago

“Excellent service, purchased a wine cooler delivered by 9 AM next day. Polite & efficient friendly staff.”

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Posted 5 years ago

“Customer service was very good, delivered very quickly by courier. Very pleased with the drinks machine, no problems at all. Excellent.”

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Posted 5 years ago

“Excellent prices & customer service; delivery on time - what more to ask?”

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Posted 5 years ago

“Very good price on a specific item Quick delivery”

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Posted 5 years ago

“Hotpoint Oven ordered as my Whirlpool one gave up functioning after less than 2 yrs use, and had to have a repair costing £80, only 6 months previously. Used next day delivery, came as agreed, text & phone call to advise when they would be delivering. Price was good, and we'll packed, delivery men helpful. Will definitely use this company again.”

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Posted 5 years ago

“Item delivered on time and professionally,did not have any problems and price was good”

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Posted 5 years ago

“Microwave arrived promptly in good condition and works well(after 1 week). It was as described.”

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Posted 5 years ago

“Bought Electriq water boiler and am delighted with it. Came next day.”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,164 reviews