Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,628 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,628 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 3 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery, good quality product.”

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Posted 8 years ago

“Best price quick delivery x”

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Posted 8 years ago

“Very good service and early delivery with competitive prices would certainly use again in future”

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Posted 8 years ago

“Easy to order and quick on delivery many thanks”

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Posted 8 years ago

“Great service. Prompt no hassle delivery. Delighted with washing machine.”

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Posted 8 years ago

“very happy with my new tumble dryer. very modern and a great price. Great service and delivery quick and helpful.”

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Posted 8 years ago

“Thrilled at the price and thrilled that next day or Saturday delivery was offered. Needed items ASAP as new kitchen being installed Not thrilled with the constant change of delivery dates One item did arrive on time”

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Posted 8 years ago

“Good all round service”

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Posted 8 years ago

“Very pleased with the service and delivery, would definitely recommend !”

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Posted 8 years ago

“Fantastic! Speedy delivery. Quality appliance.”

Appliances Direct 5 star review on 7th September 2018

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Posted 8 years ago

“All good, good service and well communicated throughout”

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Posted 8 years ago

“Excellent service, as always.”

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Posted 8 years ago

“perfect service from ordering over phone to the delivery drivers delivering, would highly recommend your company”

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Posted 8 years ago

“Abysmal !! Service 48 hours to reply to an E mail”

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Posted 8 years ago

“Great service, item was delivered exactly when promised”

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Posted 8 years ago

“The oven I ordered works well for the price, though I paid extra to have next day (Saturday) delivery when my electrician was coming. The oven showed up on the Tuesday... luckily it was easy to install myself and they gave me a refund on my postage. Over all satisfactory.”

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Posted 8 years ago

“Delivered on time. Good communication”

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Posted 8 years ago

“Product (freezer) OK. Error & delay in delivery of product quickly resolved.”

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Posted 8 years ago

“Delivered as promised with regular communication.”

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Posted 8 years ago

“I'm very happy with my fitbit, I will say I don't know who you use for the delivery to the collection point but the box it came in was damaged but the watch was still secure in its parcel.”

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Posted 8 years ago

Appliances Direct is rated 4.2 based on 6,628 reviews