Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,115 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,115 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 3 star review on 30th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good job give five 🌟”

Helpful Report

Posted 2 years ago

“First class service and speedy delivery. I would recommend.”

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Posted 2 years ago

“I ordered a single oven it came when it was suppose to come. However the oven wouldn't fit into my kitchen. I was given a full refund, very simple and easy transaction. Everyone at the company were very helpful”

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Posted 2 years ago

“Ordered on Sunday afternoon, delivered by Mon morn 10.30 by lovely lady. Brilliant”

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Posted 2 years ago

“Ordered it one day , it turned up next day , brilliant, but I paid 10 quid for that ,so as expected. Ordered a dehumidifier , works fine out of the box , only been running for 2 days , still working though. So what I can say is , fast delivery, if you pay for it , and I got what I ordered , and it works .”

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Posted 2 years ago

“Great service and my items come on time.”

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Posted 2 years ago

“one of my purchases had a fault, this was rectified on the day with a replacement ordered and delivered withing 48 hours”

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Posted 2 years ago

“Our broken ice machine was replaced quickly and without fuss. Great service.”

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Posted 2 years ago

“The product was quickly delivered and the courier gave us an hour slot on the day it was delivered. Price of the product was very good and the extended warranty seems like good value. I am very pleased with both products (as I bought two of the same) and I shall seek this company again when I require further appliances.”

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Posted 2 years ago

“Wonderful to deal with pleasant helpful staff during these frustrating times. Thanx to all concerned x”

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Posted 2 years ago

“I ordered my appliance on line which was quick and easy. The customer service was Excellent and kept me updated all way. The price was very good. The delivery was Excellent and earlier than thought. So Happy.”

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Posted 2 years ago

“I wanted to get a dehumidifier/Heater at a reasonable price with quick delivery and was astounded that it arrived a day later my wife was so surprised, it works perfectly and we are very happy with it”

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Posted 2 years ago

“Delivery driver very helpful. All good”

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Posted 2 years ago

“Great choice of appliances, good price and delivery to suit me”

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Posted 2 years ago

“Easy to order online and delivered within two days. Excellent service and product.”

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Posted 2 years ago

“After extensive research, I decided on this dehumidifier. Thankfully it proved correct. The machine is quiet, efficient at removing moisture and easy to operate and empty. The ordering process and delivery was fast and efficient”

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Posted 2 years ago

“Well priced and was delivered promptly”

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Posted 2 years ago

“Quick efficient service and delivery. Thank you”

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Posted 2 years ago

“first rate service and the price is always competitive , I have used Appliances direct on three occasions and have always been satisfied with the service.”

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Posted 2 years ago

“Found ordering and receiving of product excellent. Delivery was earlier than expected. Would thoroughly recommend the product that was purchased which was a Meaco DD8L Junior Dessicant Dehumidifier. It is very well made and efficiently extracts excess moisture.”

Helpful Report

Posted 2 years ago

Appliances Direct is rated 4.2 based on 6,115 reviews