Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,197 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,197 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery good service.”

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Posted 2 years ago

“Arrived on the correct day even though I was at first informed there would be a day’s delay”

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Posted 2 years ago

“Perfect and quick carrier”

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Posted 2 years ago

“Perfect condition and delivered so quickly”

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Posted 2 years ago

“Appliances Direct very quickly sorted out my delivery problems with the delivery company and I am pleased with the dehumidifier which I purchased.”

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Posted 2 years ago

“Does what is written in the description. Has helped with removing moisture but I need to observe my flat a little longer to see if the mould still comes after the moisture has been removed.”

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Posted 2 years ago

“The delivery was quick, I'm thoroughly enjoying my product😁”

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Posted 2 years ago

“The delivery was super quick and the appliance everything that I wanted.”

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Posted 2 years ago

“Fantastic service, fast next day delivery in perfect order”

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Posted 2 years ago

“The customer Service guy Bjorna Bauerhuit was very helpful and resolved the issue quickly”

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Posted 2 years ago

“Great service thank you. Arrived a lot sooner than expected and a good price.”

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Posted 2 years ago

“Super happy. Was expecting delivery Monday and got it Saturday!! Mrs was very pleased when she took the delivery. I only ordered on Friday! 5 🌟”

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Posted 2 years ago

“Ordered in the evening was delivered next day at lunchtime. Fantastic service. Product as described *****”

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Posted 2 years ago

“Excellent service and product I would definitely use this company again”

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Posted 2 years ago

“very quick delivery, great price, thankyou”

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Posted 2 years ago

“Bought a Indesit larder fridge with standard delivery. Positive first experience was that they called and confirmed order, also asked whether I wanted delivery earlier without any extra cost which I opted for. On delivery day, delivery lady called 20 minutes before arriving to confirm their arrival time. On arrival they took good care whilst unloading goods from van and delivered to spot of my choice in the dining room. The delivery guys were very courteous and not hurried and waiting to run off. The product itself was in mint condition with no damage to the appliance or even its protective covering. Cannot yet comment on the product itself asbit is just 2 days into use. Overall very pleased with the whole experience with Appliance direct.”

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Posted 2 years ago

“Excellent! Dehumidifier ordered and delivered the next day, at the specified time, by a charming driver.”

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Posted 2 years ago

“Excellent customer service, very competitive price and very fast delivery. Would definitely recommend. Dehumidifier absolutely brilliant it is a must have. E”

Appliances Direct 5 star review on 25th November 2022

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Posted 2 years ago

“No issues with this order at all. Picked the one I wanted, ordered it, it was delivered next day and they texted me what time and that is the time it came. No problems. Good service.”

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Posted 2 years ago

“Service received from Appliances direct was great - however delivery was poor the carrier forgot to load my item … so I waited home all day with no communication whatsoever from the carrier so explain the delay Received my goods 3 days later - better late communication helps ..”

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Posted 2 years ago

Appliances Direct is rated 4.2 based on 6,197 reviews