Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,616 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,616 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 3 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the dehumidifier. Very efficient and it does what it says on the box. Delivery was on time. Would buy from appliance direct again.”

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Posted 2 years ago

“Search the internet for a dehumidifier did a lot of searching found what I wanted on Appliances Direct at the price I wanted to pay.Very good delivery but sadly item was faulty so,I got in touch with their customer services Dept and had my complete refund back in my bank account within 4 working days..Ye even with my faulty item I would still buy fromAppliances Direct again.Great service and even better customer service.”

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Posted 2 years ago

“Website was easy to follow, Very competitive price, delivery was on time. No issues at all.”

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Posted 2 years ago

“Easy to order, good product, fair price, excellent delivery; what not to like”

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Posted 2 years ago

“Great thanks quick delivery price was right No issues”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Great service, turned up when they said it would and great quality.”

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Posted 2 years ago

“First class service from a first class business thank you.”

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Posted 2 years ago

“Great prices, online ordering easy. Chose collection as locsl. Lovely guy at the reception desk who helped get item into my car.”

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Posted 2 years ago

“We had our fridge freezer break down on a Friday. Ordered that day and the new one was up and running on the Monday. Old fridge/freezer taken away stress free for £30 Brilliant service.”

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Posted 2 years ago

“I ordered this as a birthday present for my boyfriend, first one we ordered was bit slow wasn't working properly, this got rectified very wuickly witha call and a return within a week. very happy and replacement one works perfectly - lots of ice, no battlng the freezer drawers for ice..:)”

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Posted 2 years ago

“I had some problems with the delivery company, but the costumer service they help me a lot and fix the problem pretty fast .”

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Posted 2 years ago

“Brilliant service, I will be definitely using this company again”

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Posted 2 years ago

“Great price and incredible delivery time. Definitely recommend and will be first stop when looking for something else.”

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Posted 2 years ago

“Always great feedback and follow up on my enquiries and good help with my query’s Thankyou”

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Posted 2 years ago

“Appliances Direct had the dehumidifier in stock, ordering process very efficient and delivery prompt.”

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Posted 2 years ago

“I've used Appliance Direct many times. I've always found them to be polite and helpful. I had a problem with a unit just inside the warranty period, they arranged pick up at a time suitable to me. They then offered alternatives. I ended up having a refund as I had already purchased another unit from them. Everything was done with minimum of fuss. I would highly recommend this company, I will continue to use them.”

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Posted 2 years ago

“Had appliances from them before Easy website Fairly quick delivery Good product Delivered earlier than said”

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Posted 2 years ago

“first class service, ordered and delivered next day. Kept informed by email. Very happy with the service from this company.”

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Posted 2 years ago

“Great service great customer service and really good products and price the dehumidifier I bought is so easy to use and collects so much water it’s amazing and delivered on time could not ask for more from appliances direct perfect,”

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Posted 2 years ago

Appliances Direct is rated 4.2 based on 6,616 reviews