Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,197 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,197 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“one of my purchases had a fault, this was rectified on the day with a replacement ordered and delivered withing 48 hours”

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Posted 2 years ago

“Our broken ice machine was replaced quickly and without fuss. Great service.”

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Posted 2 years ago

“The product was quickly delivered and the courier gave us an hour slot on the day it was delivered. Price of the product was very good and the extended warranty seems like good value. I am very pleased with both products (as I bought two of the same) and I shall seek this company again when I require further appliances.”

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Posted 2 years ago

“Wonderful to deal with pleasant helpful staff during these frustrating times. Thanx to all concerned x”

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Posted 2 years ago

“I ordered my appliance on line which was quick and easy. The customer service was Excellent and kept me updated all way. The price was very good. The delivery was Excellent and earlier than thought. So Happy.”

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Posted 2 years ago

“I wanted to get a dehumidifier/Heater at a reasonable price with quick delivery and was astounded that it arrived a day later my wife was so surprised, it works perfectly and we are very happy with it”

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Posted 2 years ago

“Delivery driver very helpful. All good”

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Posted 2 years ago

“Great choice of appliances, good price and delivery to suit me”

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Posted 2 years ago

“Easy to order online and delivered within two days. Excellent service and product.”

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Posted 2 years ago

“After extensive research, I decided on this dehumidifier. Thankfully it proved correct. The machine is quiet, efficient at removing moisture and easy to operate and empty. The ordering process and delivery was fast and efficient”

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Posted 2 years ago

“Well priced and was delivered promptly”

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Posted 2 years ago

“Quick efficient service and delivery. Thank you”

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Posted 2 years ago

“first rate service and the price is always competitive , I have used Appliances direct on three occasions and have always been satisfied with the service.”

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Posted 2 years ago

“Found ordering and receiving of product excellent. Delivery was earlier than expected. Would thoroughly recommend the product that was purchased which was a Meaco DD8L Junior Dessicant Dehumidifier. It is very well made and efficiently extracts excess moisture.”

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Posted 2 years ago

“Great price and quick delivery.”

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Posted 2 years ago

“Best price, good variety of stock, best l found fir stock and delivery happened when it said it would. Problem free, l would recommend to everyone.”

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Posted 2 years ago

“Excellent customer service. Fast response, fast delivery and they care about client satisfaction. Highly appreciated and highly recommended.”

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Posted 2 years ago

“I placed the order with confidence, having bought an item from Appliances Direct before. The delivery was aborted first time but the problem at my end was sorted. The follow up delivery was made a couple of days later. Very efficient service with my old appliance removed and new oven installed. Everything left very tidy. I have had excellent service from the delivery people, who were so nice. Customer services have been so very helpful from start to finish. The price was very competitive. I chose to pay for extra services, removal of old appliance, connection of new. These were also well priced and saved a lot of inconvenience. Very satisfied with my experience, thank you.”

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Posted 2 years ago

“Excellent service. Delivery ahead of time. Good Price”

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Posted 2 years ago

“I got what I requested and paid for. Prompt delivery. Polite and efficient installers with a some obstacles to connect new machine. Slight dent on one side of the dishwasher but tiny and won't be seen and shouldn't affect the working parts.”

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Posted 2 years ago

Appliances Direct is rated 4.2 based on 6,197 reviews