Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,115 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,115 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 3 star review on 30th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My cloakroom basin arrived in excellent condition, delivery very quick, kept up to date on delivery times and arrival day. It was also the cheapest basin I found from various sites.”

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Posted 2 years ago

“Ordered my second aircon unit a couple of days ago and it arrive in perfect condition within 4 days including the weekend. The first unit was a split one this one is an all in one unit, if it’s as good as the previous ElectriQ I’ll be very happy. Just one negative, their software doesn’t differentiate between DIY units and those that must be commissioned by an refrigeration engineer. Both of mine are the DIY type but because of the software clitch they email for details I just rang them and all was sorted. I also took out the extended warranty on my new model, IQOOL-SMART12HP”

Appliances Direct 5 star review on 28th July 2022

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Posted 2 years ago

“Excellent service, delivery was very quick”

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Posted 2 years ago

“Excellent from start to finish on all aspects, ordering simple , price competitive, communication fantastic, delivery on time no issues polite staff ,,, previously tried ordering from a large online company and it was a nightmare,,, will always order from here now if these standards are maintained,,, thank you so much .”

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Posted 2 years ago

“Very prompt service. Have used before and will definitely use again. Well worth 5 stars.”

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Posted 2 years ago

“Fast delivery very good price”

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Posted 2 years ago

“Unbelievable price for an unbelievable tv 10/10”

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Posted 2 years ago

“Great delivery service”

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Posted 2 years ago

“Excellent service ordered 1 day arrived the next”

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Posted 2 years ago

“they was very pleasant,helpful,the price was very affordable and helped me out with my order to take it to my car to collect,I would definitely recommend this company to friends and family.and I would order something else in the future”

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Posted 2 years ago

“Excellent beer fridge, bigger then expected & very cold😁👍”

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Posted 2 years ago

“Order purchased and delivered when it was supposed to be so 5 stars from me .”

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Posted 2 years ago

“Excellent service throughout. Appliance works well so far.”

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Posted 2 years ago

“I found what I was looking for on Apiances Direct websites, ordered it, paid and it was delivered the next day. I was kept informed of the delivery. What's not to like! I've used the website before, again all good.”

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Posted 2 years ago

“I purchased two identical tower fans to help keep the bedrooms comfortable in the hot weather. They were a great price compared to most other places and arrived within a couple of days with Standard delivery. Very happy with products and service.”

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Posted 2 years ago

“No problems good service and happy with the product”

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Posted 2 years ago

“Excellent fast service”

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Posted 2 years ago

“Good price, item as described and fast next day delivery”

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Posted 2 years ago

“Very efficient service”

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Posted 2 years ago

“Efficient from order to delivery.”

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Posted 2 years ago

Appliances Direct is rated 4.2 based on 6,115 reviews