YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.71

4.7 Rating 2,188 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

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“Rhiannon was a pleasure to deal with and fixed a mistake I had made so quickly and smoothly. Fast becoming one of the easier companies to deal with regarding supplies for the clinic. Thank you Rhiannon”

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Posted 3 years ago

Thank you for your recent review! Such wonderful news to hear, Astir is always committed to delivering unparalleled service to our customers😊 Looking forward to serving you in the future!

Posted 3 years ago

“Very good customer care service from Bri . Always very helpful and quick to respond and follow up.”

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Posted 3 years ago

Thank you David! It's always a pleasure assisting you with products and inquiries! 😊😊 We appreciate your business very much and look forward to speaking with you again soon.

Posted 3 years ago

“Pleasant to deal with & sorted out my problem”

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Posted 3 years ago

Thank you for that lovely review! We love hearing back from our happy customers, we are glad we were able to help you through your problem. Looking forward to helping you in the future.

Posted 3 years ago

“Bri is always pleasant and easy to work with”

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Posted 3 years ago

Thank you for your 5 stars and the feedback! We are glad to hear about your great experience with Bri! It was great working with you and we cannot wait to work together again in the near future!

Posted 3 years ago

“easy to deal with, good service”

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Posted 3 years ago

Thank you for your 5 stars and the feedback! We pride ourselves in creating high-quality physio products with lightning-fast service. So it's great to hear that we were able to provide this for you! It was great working with you and we cannot wait to work together again in the near future.

Posted 3 years ago

“Jess has excellent skills and very helpful!”

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Posted 3 years ago

Thank you for your 5 stars, we are glad to hear about your great experience with Jess! It was great working with you and we cannot wait to work together again in the near future! :)

Posted 3 years ago

“very helpful thank you”

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Posted 3 years ago

Thank you for taking the time to leave such a great review! We are so glad to hear that are really happy with our services and our team! We pride ourselves on our easy processes and fast turn around times so this is great feedback to hear.

Posted 3 years ago

“Rhiannon Crutcher was very helpful and I aprreciate everything she did to help get the products to us on time”

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Posted 3 years ago

“Prompt response from sales team and exams beds delivered quickly. They seem more reliable than other Sydney suppliers I have used in the past.”

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Posted 3 years ago

Thank you for your kind review! We look forward to doing more business with you very soon 😊

Posted 3 years ago

“Madelyn was extremely helpful and knowledgeable with our request.”

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Posted 3 years ago

Thank you so much for the amazing 5 star review! We are so glad you were happy with our team member, we look forward to working with you again in the future!

Posted 3 years ago

“Thanks Jessica Ellis, you are so wonderful and helpful when we dealt with top urgent item. Thanks again and much much appreciate”

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Posted 3 years ago

Thank you for your 5 star review, we appreciate it very much! We look forward to speaking again with you soon.

Posted 3 years ago

“polite and happy with her service.”

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Posted 3 years ago

We are so glad we made you happy! Thank you for sharing your experience :) We cant wait to hear from you again ..

Posted 3 years ago

“Fantastic service”

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Posted 3 years ago

Thank you so much for your 5-stars! We are very happy to hear you have had such a positive experience, and absolutely love being able to work with you! We look forward to working with you again in the near future 😊 Have a lovely day!

Posted 3 years ago

“excellent service”

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Posted 3 years ago

Thank you so much for your review! You're a pleasure to assist and we're so happy to offer you our excellent customer service! We can't wait to work again together soon 😊

Posted 3 years ago

“I was unable to order online, so I used the chat window and Jess was fabulous and made ordering my product very easy! All done in a flash!!”

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Posted 3 years ago

Thank you so much for your kind 5*! We love making things easy for our customers and we''re really glad you had that experience. We look forward to hearing from you again soon.

Posted 3 years ago

“ver efficent”

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Posted 3 years ago

Thank you for your review, we appreciate it very much! We look forward to speaking with you again very soon :-)

Posted 3 years ago

Thank you so much for your positive feedback! We love serving our customers in an efficient and friendly way as we know allied health professionals are very busy people! We're all about making it more simple and easier for you!

Posted 3 years ago

“very pleasant and helpful”

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Posted 3 years ago

Thank you for your review, we appreciate it very much! We look forward to speaking with you again very soon :-)

Posted 3 years ago

“Super helpful and always a friendly phone manner”

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Posted 3 years ago

Thank you for your 5-Star review! It's always a pleasure assisting you and your team :) We appreciate your business and look forward to speaking again soon!

Posted 3 years ago

“Jess was great. Fun and friendly”

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Posted 3 years ago

I am so happy to hear you enjoyed your customer experience. We truely hope to continue the amazing work and look forward to working with you again very soon.

Posted 3 years ago

“Great discovery since Ive found you stock Vibra Tips from the wonderful invention of amazing British endocrinology Professor Andy Levy- see his TEd Talk segment on this- you may want to put it out on your promotional stuff: Vibra tip segment focuses at around 16 minutes into the talk but the intro is priceless too. I'm sure you can get a better snap of this than my screenshot attempts below. https://www.youtube.com/watch?v=p6rXDO2ITJ0 Also the ortho life fast lacers are totally awesome and the best ankle braces ive ever found, as well as great value for money.”

YES Group | Yes Medical, Astir, Footmedics 5 star review on 22nd February 2022

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Posted 3 years ago

Thanks for leaving such a kind 5 star review! I am so happy to hear you absolutely love our Fast-Lacers and VibraTips... they are both fantastic products! Looking forward to working with you again and making your next order just as amazing.

Posted 3 years ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,188 reviews