YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.71

4.7 Rating 2,188 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

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“Great customer service”

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Posted 3 years ago

Thank you for your 5-Star review, Nav! We appreciate it very much 😊 It's always a pleasure doing business with you and the team! We look forward to speaking with you again soon.

Posted 3 years ago

“super helpful”

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Posted 3 years ago

Thank you for your 5-star review! We're super glad to hear that you are enjoying the service 😊 it's always a pleasure working with your team, we look forward to speaking again soon!

Posted 3 years ago

“the purchase process and customer service was great and i would highly recommend the company”

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Posted 3 years ago

Thank you for your 5-Star review, Graham! It's a pleasure working with you 😊 We look forward to assisting you again soon!

Posted 3 years ago

“Always helpful and efficient service”

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Posted 3 years ago

Thank you for your 5-STAR review! We always do our best to be as helpful and efficient as possible, as customer happiness is our main goal! We look forward to working with you again soon :)

Posted 3 years ago

“Briony was professional, knowledgeable and warm. She was great/easy to talk with and very helpful and answered all my questions. thank you for all your help and patience. Leah;)”

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Posted 3 years ago

Thank you Leah for your amazing review! We are so happy to hear that Briony is keeping our values high by being professional, knowledgable, helpful and warm! We are all very willing to help all our customers and continue to let our values shine through. We look forward to working with you in the near future!

Posted 3 years ago

“Great service on the phone , Delivery was very prompt , 1or 2 products ordered were not received or correct”

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Posted 3 years ago

Thanks for leaving such a kind review, Colin! We pride ourselves on our lightning-fast turnaround times so to hear this from you is so amazing. Although it is super rare for delays to occur we understand that on this occasion it has affected your order, and for this, we apologise. Our team is always available on 1800 10 10 33 or sales@yesmed.com.au to assist with these queries. We hope to make your next order even more amazing and look forward to hearing from you then.

Posted 3 years ago

“I just want to give 5 stars and not have to write a why, can you change this option so I'm not required to also write a why. TIA”

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Posted 3 years ago

Thank you for taking the time out to leave us a 5-star review! Our main goal is to provide 5-star service with every interaction, so we love having the 'why' so we know what you love best about our service! We take each piece of feedback very seriously and love hearing where we're doing well! We cannot wait to help achieve the same result with your next order :)

Posted 3 years ago

“Friendly, prompt & very helpful”

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Posted 3 years ago

Thank you for your lovely 5-star review! We are so thrilled to hear that you received the friendly, helpful and prompt service that we pride ourselves on. We look forward to working closely with you in the futire and continue to offer amazing service :)

Posted 3 years ago

“excellent service”

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Posted 3 years ago

Thank you for your kind words! We are so glad to hear that you experienced the amazing customer service we have to offer. We look forward to working with you closely in the future :)

Posted 3 years ago

“good service”

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Posted 3 years ago

Thanks for leaving such a kind review! We are thrilled to hear your experience has been nothing but brilliant and that our team were able to go above and beyond for you to make this process easy and efficient. We are so happy to hear we have gained another loyal customer and hope to make your next experience even better! Looking forward to working with you again soon.

Posted 3 years ago

“Patience in helping to find products needed.”

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Posted 3 years ago

Wow, thank you so much for leaving us such a nice 5-star review! It's so great to hear we were able to impress with our fantastic service and communication, super-fast response times as well as high-quality products! I'm so happy we've got you on board as a happy customer, and we can't wait to work with you again soon for more 5-star orders!

Posted 3 years ago

“Always consistently efficient in all aspects of their business. Quotes come back quickly, emails are addressed promptly and products are received without fault. I highly recommend Astir.”

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Posted 3 years ago

“Quick and easy”

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Posted 3 years ago

Thank you for your amazing review! We're so glad you found us quick and easy, thats us, SIMPLY EASY :) We look forward to working with you again soon.

Posted 3 years ago

“Renata was fantastic to work with and was very understanding of my need to get the product as soon as possible, Fantastic customer service!!!, thanks Renata”

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Posted 3 years ago

Thanks for leaving such a kind review. We are so happy to hear such positive feedback on our friendly team. Looking forward to working with you again very soon and making your next experience even better.

Posted 3 years ago

“The telephone was answered promply and the order was placed with no difficulty at all. Friendly staff great service thank you.”

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Posted 3 years ago

Thanks for your review! We would give you an A++ back for being an awesome customer. It's so amazing to hear that you found working with us an easy experience. We absolutely love helping you out and pride ourselves on our super quick phone answering! Have the best weekend 😍

Posted 3 years ago

“Amazing customer service, the delivery was speedy and impeccable! Thank you :)”

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Posted 3 years ago

Thanks for your lovely review! We are so thrilled to hear we were able to make your experience with YES Medical something to remember :) We pride ourselves on exceptional service, prompt turnaround time and a quality product so we’re glad to have proven this with your order. Thanks again for choosing YES, we look forward to working with you again soon!

Posted 3 years ago

“Polite, helpful, efficient, friendly.....AS ALWAYS”

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Posted 3 years ago

Thank you for your amazing 5 star review! We are so thrilled to hear that you are happy with our service and friendly team! It was great working with you and we really look forward to working with you again soon! Have the best weekend 😊

Posted 3 years ago

“Called back promptly. Very friendly and helpful. Solved the problem.”

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Posted 3 years ago

Thanks for leaving such a kind review. We are so pleased to hear you have had such a great experience with our team, we are always striving to ensure we provide only the best service! Looking forward to working with you again very soon 🤗

Posted 3 years ago

“Awesome help”

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Posted 3 years ago

Thank you for your wonderful review, we are so happy that we have been able to help you! We look forward to doing business with you again soon :)

Posted 3 years ago

“Very polite & helpful customer service - thank you”

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Posted 3 years ago

Thank you for leaving a great 5 star review! We're so glad to hear that you found us pleasant to work with :) We look forward to speaking again soon!

Posted 3 years ago

We would very much appreciate you placing your review on Google reviews page as well please 😊 Please follow the link: - https://g.page/r/CYpidURFgTQfEAg/review Thank you again, and we greatly appreciate working with you and your Team!

Posted 3 years ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,188 reviews