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YES Group | Yes Medical, Astir, Footmedics Reviews

4.7 Rating 2,188 Reviews
94 %
of reviewers recommend YES Group | Yes Medical, Astir, Footmedics
Company Reviews Product Reviews
144
 Metrics Info
4.7
Based on 2,188 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read YES Group | Yes Medical, Astir, Footmedics Reviews

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Frisbee H
Verified Buyer
“Ordered my items on 16/5/22 easily and quickly processed BUT now 25/5/22 and I still have not received the items. I called Astir yesterday to follow up and was told delivery on 19/5 failed as business closed despite "do not deliver Thurs mornings" recorded on delivery instructions. We received no failed delivery note by courier or follow up emails regarding this . I still have a patient waiting still for this aid.”
Helpful Report
Posted 2 years ago
Thank you so much for your feedback Penny. Appreciate your time earlier on the phone! As discussed, we are very sorry for the courier delays on your order and we have been in touch with the account manager at the courier company to get this looked into. We have resent the goods with a free upgrade to overnight priority for delivery as soon as possible! Thank you so much for your patience, and we are sorry the couriers let us down when we were so quick to dispatch! We really look forward to working with you again soon Penny, you've been a pleasure to work with in finding a suitable resolution.
Posted 2 years ago
NAPA C
Verified Buyer
“Super fast delivery and lovely upgrade! So amazing!”
Helpful Report
Posted 2 years ago
Thank you, we appreciate your 5-star review and your kind words! We're glad to hear you're liking the new website and product range! Keep an eye out because there are more exciting features coming soon too 😁 We look forward to assisting you again soon!
Posted 2 years ago
Better Y
Verified Buyer
“Astir are so easy to deal with and always very responsive!”
Helpful Report
Posted 2 years ago
Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!
Posted 2 years ago
Catherine K
Verified Buyer
“Very efficient and helpful when I was struggling to place an order. Delivery ha not taken place as yet”
Helpful Report
Posted 2 years ago
Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!
Posted 2 years ago
Anonymous
Verified Buyer
“The entire team offers the best customer service and support. Would recommend to anyone for all their medical needs :)”
Helpful Report
Posted 2 years ago
Thank you so much for your lovely feedback and your 5-star review! We're so happy to hear that you received the service and support that you deserve, and we look forward to working with you again very soon. Have a lovely day! 🌻
Posted 2 years ago
Kerrie R
Verified Buyer
“Very prompt. Great service”
Helpful Report
Posted 2 years ago
We appreciate your feedback and your review! Thank you for your business! It's always a pleasure working with the team at Kerrie Rd, and we look forward to working more closely in the future 😊 Thank you again and have a lovely day!
Posted 2 years ago
Total B
Verified Buyer
“quick and easy”
Helpful Report
Posted 2 years ago
Thanks so much for leaving us a fantastic 5-star review! We're always aspiring to provide an outstanding level of customer service, combined with top-quality products produced at lighting-fast speeds! We look forward to working with you again soon!
Posted 2 years ago
Gaitway P
Verified Buyer
“Great Service”
Helpful Report
Posted 2 years ago
Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!
Posted 2 years ago
Physiotherapy...Movement M
Verified Buyer
“Arrived quickly. Products as described.”
Helpful Report
Posted 2 years ago
Thank you for your outstanding review! I am so glad to hear that you enjoyed your experience working with us and that you found our team to be helpful with your every need. Here at Astir, we strive to deliver top quality products to all our customers in order to generate a memorable and unforgettable experience to make your ordering simple and easy! We look forward to working with you again soon :)
Posted 2 years ago
Hardy S
Verified Buyer
“I was really pleased, staff member was very helpful and we received our order earlier than expected. Fantastic to deal with”
Helpful Report
Posted 2 years ago
Thank you for your feedback, we appreciate it very much! We're glad to hear that our staff and service are outstanding, as that is something we strive to perfect and offer to every customer, no matter the query. We look forward to speaking again soon!
Posted 2 years ago
Sister H
Verified Buyer
“Excellent service from Elizabeth and delivery thank you”
Helpful Report
Posted 2 years ago
Thank you for your feedback, we appreciate it very much! We're glad to hear that our staff and service are outstanding, as that is something we strive to perfect and offer to every customer, no matter the query. We look forward to speaking again soon!
Posted 2 years ago
Alan L
Verified Buyer
“Very good an helpful”
Helpful Report
Posted 2 years ago
Thank you for your feedback, we appreciate it very much! We're glad to hear that our staff and service are outstanding, as that is something we strive to perfect and offer to every customer, no matter the query. We look forward to speaking again soon!
Posted 2 years ago
Precision P
Verified Buyer
“The person who answered the phone (quickly), updated my details, took my order and answered my questions. No need to be put on hold or transferred to 3 different people!”
Helpful Report
Posted 2 years ago
Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!
Posted 2 years ago
Glen E
Verified Buyer
“perfect perfect”
Helpful Report
Posted 2 years ago
Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!
Posted 2 years ago
Gunnedah C
Verified Buyer
“Lovely, helpful, friendly, efficient. Such quick service.”
Helpful Report
Posted 3 years ago
Thank you for your fantastic review! We always appreciate it when our customers take the time to leave us a review and to receive such a positive review really motivates us to continue the great work that we do. It is great to hear that we were able to help you out quickly and efficiently and we look forward to continuing our work together and hopefully receiving some more amazing 5 stars from you!
Posted 3 years ago
All A
Verified Buyer
“She was able to help with my inquiry well”
Helpful Report
Posted 3 years ago
Thanks for your amazing review! We're so happy to hear you had a great experience with Astir. We hope to work with you again soon!
Posted 3 years ago
Thank you for your wonderful review, We would very much appreciate you placing your feedback on our Google reviews page as well ? Please follow the link: - https://g.page/r/CYpidURFgTQfEAg/review Thank you again, and we greatly appreciate working with you and your Team!
Posted 3 years ago
Bilgola P
Verified Buyer
“Phone answered quickly, polite & competent manner. Order read back to me & address confirmed 😊”
Helpful Report
Posted 3 years ago
Thank you for your fantastic review! We always appreciate it when our customers take the time to leave us a review and to receive such a positive review really motivates us to continue the great work that we do. It is great to hear that we were able to help you out quickly and efficiently and we look forward to continuing our work together and hopefully receiving some more amazing 5 stars from you!
Posted 3 years ago
Renew H
Verified Buyer
“Really helpful service”
Helpful Report
Posted 3 years ago
Thank you for your outstanding review! I am so glad to hear that you enjoyed your experience working with us and that you found our team to be helpful with your every need. We look forward to working with you again soon :)
Posted 3 years ago
Bathurst P
Verified Buyer
“Rang for a price - the operator was very polite and helpful. delivery will be quick to”
Helpful Report
Posted 3 years ago
Thank you so much for the 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!
Posted 3 years ago
Adelaide F
Verified Buyer
“Great service! Very helpful!”
Helpful Report
Posted 3 years ago
Thank you for taking the time to leave such a lovely review! Here at Astir, we pride ourselves with providing the very best customer service. That's why we call ourselves the Customer Happiness Team!!! We value creating a stress-free experience for our awesome customers. We look forward to working with you again soon!
Posted 3 years ago
YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,188 reviews
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