YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.71

4.7 Rating 2,188 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

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“Rhiannon Crutcher was so helpful and very quick. Lovely person to deal with on a Friday afternoon.”

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Posted 3 years ago

Thank you for the great review and the 5 stars! We are so happy to hear that you are happy with our services! Looking forward to doing business with you again and offering our five star services!

Posted 3 years ago

“Renata was awesome and very helpful throughout the entire process of ordering! Would 100% recommend Astir and Renata to any physios within my network to deal business with!”

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Posted 3 years ago

Thank you for the great review and the 5 stars! We are so happy to hear that you are happy with our services, espeially Renata! Also thank you for the recommendation shout out! Looking forward to doing business with you again and offering our five star services!

Posted 3 years ago

“great service and very helpful as always. Thank you!”

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Posted 3 years ago

Thank you for taking the time to write such a great review! It's great to hear that Jess has been able to help you and keep our customer values high! We look forward to working with you in the future!

Posted 3 years ago

“JESS is amazing!!!!!”

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Posted 3 years ago

“Madelyn was very pleasant”

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Posted 3 years ago

Thank you for taking the time to write such a great review! It's great to hear that Madelyn has been able to help you and keep our customer values high! We look forward to working with you in the future!

Posted 3 years ago

“Very helpful and friendly.”

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Posted 3 years ago

Thank you for taking the time to send us such a nice review! Our team is always happy to help our customers and it's great to hear that we are doing just that! We really look forward to working with you in the future! :)

Posted 3 years ago

“Im always happy with Astir”

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Posted 3 years ago

Thanks for leaving such a kind review! We are so glad to hear that you're always happy with Astir! We are always striving to ensure our ordering process is easy and our service is fast and reliable so this is so good to hear from you! We look forward to keeping up the great work and can't wait to work with you again!

Posted 3 years ago

“Great customer service, cheerful and efficient.”

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Posted 3 years ago

Thank you so much for leaving us such a great 5 star review! We were more than happy to help with processing your order! We always try and do it as efficiently and happily as possible 🌻 You were a pleasure to work with, and we can't wait to speak again in the future!

Posted 3 years ago

“quick and courteous service”

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Posted 3 years ago

Thank you for taking the time out to leave us such an awesome review! We are more than thrilled to hear you enjoyed the whole astir process and experience.

Posted 3 years ago

“Whilst I had no problem placing the order and Rhiannon was efficient and knew products etc, I did say several times during the order that I wanted 2 BOXES of versitile roll towel totalling 24 rolls - when I received the invoice, i've received 2 rolls only. May not have been her fault but a warehouse issue but this has happened before.”

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Posted 3 years ago

Thank you so much for your review and feedback! We are very sorry there was a bit of miscommunication as this shouldn't have occurred. All of our sales team members are well trained, and we'll make sure again that everyone here on the team ensures we don't have unit quantities mixed up. We aim to make the whole order process as smooth as we can and apologise that it has not felt this way with your recent order. We do look forward to continuing working with you on future orders so you can experience our usual 5-star experience!

Posted 3 years ago

“Nice to talk to an Australian who knows their products,”

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Posted 3 years ago

Thank you for taking the time out to leave us such an awesome review! We are more than thrilled to hear you enjoyed the whole astir process and experience.

Posted 3 years ago

“Supplies were delivered to our Clinic within the next 2 days.”

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Posted 3 years ago

Thanks for leaving such a kind review, Colin! We are thrilled to hear such positive feedback on our amazing turnaround times and the quality of our products. We are always striving to ensure we provide the best service and it sounds like we were able to achieve this for you. Thanks again for your support and for trusting us with this order. Looking forward to working with you again soon!

Posted 3 years ago

“All CSO are very helpful when calling to enquire about products”

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Posted 3 years ago

Thank you for your review! We love helping you out as a team! 😊 Looking forward to doing so in the future✨

Posted 3 years ago

“Jessica was very helpful and efficient. Problem solved immediately.”

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Posted 3 years ago

Thank you for that lovely review! We love hearing back from our happy customers, we are glad we were able to assist. Looking forward to helping you in the future.

Posted 3 years ago

“Rihanna was great she sort my issue quickly”

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Posted 3 years ago

Thank you for that lovely review! We love hearing back from our happy customers, we are glad we were able to assit. Looking forward to helping you in the future.

Posted 3 years ago

“easy to deal with”

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Posted 3 years ago

Thank you for taking the time to leave a 5-star review! It's great to hear you found our process quick and easy. We hope to work with you again soon to deliver more perfect experiences!

Posted 3 years ago

“PROFESSIONAL, HELPFUL AND EFFICIENT”

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Posted 3 years ago

Thank you so much for your 5-star review! We are so glad you found our service professional and helpful! Here at Astir Australia, we strive to deliver great quality products at even greater prices and we are so glad to hear that you enjoyed your experience working with us. W look forward to working with you again in the future!😊

Posted 3 years ago

“Always very friendly and very helpful. A pleasure as always.”

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Posted 3 years ago

Thank you for that lovely review! We love hearing back from our happy customers, we are glad we were able to assit. Looking forward to helping you in the future.

Posted 3 years ago

“Astir has consistently been great to deal with over the years. Very friendly staff and great service.”

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Posted 3 years ago

Thank you for that lovely review! We love hearing back from our happy customers, we are glad we were able to assit. Looking forward to helping you in the future.

Posted 3 years ago

“Outstanding customer service with extremely fast delivery times!”

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Posted 3 years ago

Thank you for your 5-star review! We appreciate your business very much! Speak again soon!

Posted 3 years ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,188 reviews