YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.72

4.7 Rating 2,237 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,237 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

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“Hand sanitiser arrived with only 100ml in one bottle. Must have spilled during delivery”

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Posted 5 years ago

Thank you for your feedback, we sincerley apologise for this, we have been in touch with the courier as we had many parcels roughly treated.

Posted 5 years ago

“Very Prompt and great quality”

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Posted 5 years ago

thank you for your feedback we value this greatly :)

Posted 5 years ago

“Great customer service.”

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Posted 5 years ago

Excellent, we appreciate your feedback :)

Posted 5 years ago

“Fast, efficient and friendly service, every time!”

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Posted 5 years ago

Many thanks for your positive feedback

Posted 5 years ago

“Good supply and contacts”

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Posted 5 years ago

excellent, we appreciate your feedback :)

Posted 5 years ago

“The website is easy to navigate, and delivery was super quick.”

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Posted 5 years ago

excellent, thank you for your feedback :)

Posted 5 years ago

“Easy to use website, good range, quick shipping!”

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Posted 5 years ago

Awesome, we are glad to hear :)

Posted 5 years ago

“Good communication”

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Posted 5 years ago

Many thank for your positive review we appreciate your feedback :)

Posted 5 years ago

“Good range of products, good price, love the free delivery when spending over $50. Would be better to have more stock so that products don't have to go on backorder and be delivered separately at a later day. But overall very happy.”

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Posted 5 years ago

thank you we appreciate your positive constructive feedback :)

Posted 5 years ago

“helpful, fast service”

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Posted 5 years ago

Many thanks for your positive review :)

Posted 5 years ago

“The past 6-7 orders I have made there has been problems receiving the items. Many times the items are out of stock, but the website is not updated. I get a notification that I will receive the item in X weeks, but several times there is even a delay in this. I am tired of calling to see if something is in stock before placing an order, which will most likely be delaying anyway. (This was happening well before COVID-19). I have found another supplier, and will no longer be using ASTIR. I have given you feedback with each order, with chances to fix this issue, with no avail.”

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Posted 5 years ago

Thanks you very much for your feedback, I will email you with a resolution for this. Thank you for your support doing these unprecedented times.

Posted 5 years ago

“Great products and always great service.”

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Posted 5 years ago

Many thank for your positive review we appreciate your feedback :)

Posted 5 years ago

“Excellent and prompt customer service. The team was very helpful and quick to address customer concerns. I would certainly order from Astir Australia again.”

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Posted 5 years ago

Many thanks for your positive review Claire, it was a pleasure dealing with you. Stay safe :)

Posted 5 years ago

“Girls are helpful”

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Posted 5 years ago

Many thank for your positive review we appreciate your feedback :)

Posted 5 years ago

“Always looking after us :)”

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Posted 5 years ago

Many thank for your positive review we appreciate your feedback :)

Posted 5 years ago

“outstanding service :)”

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Posted 5 years ago

Many thank for your positive review we appreciate your feedback :)

Posted 5 years ago

“On time delivery. Thanks for the jelly beans 😊”

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Posted 5 years ago

Many thank for your positive review we appreciate your feedback :)

Posted 5 years ago

“as always cheery and very helpful”

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Posted 5 years ago

“Excellent and quick service!”

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Posted 5 years ago

“Very prompt delivery”

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Posted 5 years ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,237 reviews