Banggood Reviews

Name: Banggood
Rating: 4.37

4.4 Rating 8,041 Reviews

85 %

of reviewers recommend Banggood

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Metrics

4.4

Based on 8,041 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Banggood 5 star review on 26th July 2025

781

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i already gave my review!!!!!!!!!!!!!!!”

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Posted 4 years ago

“Very bad customer service!!!”

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Posted 4 years ago

“The transmission case was crushed/pressed in to the clutch case housimg due to super light packaging, should have put in a better box and re enforced before sending.”

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Posted 4 years ago

“Major problem trying to remove the residue from the shrink wrap. Poor actuation of the vent due to misalignment of the latch ball. No plastic washers for the vent retained bolts and nuts.”

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Posted 4 years ago

“wrong product; not very impressed at all”

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Posted 4 years ago

“no tracking, very complicated to complain.”

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Posted 4 years ago

“Hart rate and distance is not accurate enough : 25% difference”

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Posted 4 years ago

“The two lipos URUAV 2600mah 80C 22.2V that I bought from Banggood were a waste of my money. Their Internal Resistance (IR) of 225milliohms made them useless.”

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Posted 4 years ago

“fake company please beware”

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Posted 4 years ago

“After placing my order I never received a confirmation email. And never heard from the company. My order never showed up in there app . I didn't know if my order went through until it showed up in my mailbox .”

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Posted 4 years ago

“Buying products from banggood with shipping from European warehouse it advertise that the product will be deliver within 2-5 bussines days... however pass more than 12 bussines days my order is still in transit!... that is fake advertising! And banggood does nothing for customers that losses money based on the shipping time... I had a project to make and due to this delay the project will not came to life, and I'll have to stuck with the products where I spent my own money... it does not deserve the star i give it”

Banggood 1 star review on 7th October 2020

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Posted 4 years ago

“I recieved my order, but my product did not work. I am asking for a refund.”

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Posted 4 years ago

“Bangood delivery company SUCKS ! 6 Weeks when other companies will deliver 10-14 days, and it is not covid fault, it is shipping company fault. No tracking number provided either. You can get same items cheaper and much faster elsewhere.”

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Posted 4 years ago

“The lights are broken. The clear lens on both have several cracks. Packaging wasn't very good. Very unhappy.”

Banggood 1 star review on 6th October 2020

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Posted 4 years ago

“Out of the nine items shown in the advertisement relating to the purchased item, I only received four! Three of the four blades shown and the two guides were not sent. this is false advertising!!”

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Posted 4 years ago

“TABLETTE RECUE AVEC DEFAUTS ESTHETIQUE”

Banggood 1 star review on 5th October 2020

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Posted 4 years ago

“The worst online shop experience ive made. Item was never shipped, the support wouldnt reply anything but repeatedly „please wait another 48 hours“ every two days. And on top if that they refuse to cancel my order nor refund me, altough the item should have been shipped within 24 hours but wasnt for already 2 weeks now. Had to open PayPal Case. be aware of this scam business!”

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Posted 4 years ago

“The item was not as advertised. Similar, but cheaper fabric.”

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Posted 4 years ago

“Purchased a poco x3 off them and was constantly lied on about the shipping days. BG keeps pushing the shipping date while blatantly lying to its customers. To give you an example, I contacted their support on 29th of September and asked for when is my phone going to ship, they told me on the 30th, keep in mind I had already been waiting around 2 weeks for it to ship. Turns out, 30th comes, they tell me I have to wait 7-10 days more and to compensate me for my anger they're going to give me a measly 500 points (which is worth next to nothing). I am still waiting for it to ship. Choose another retailer guys, many many people have already received theirs from other popular Chinese sites. Worst shopping experience in my whole life!”

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Posted 4 years ago

“Product I purchased actually fell apart? Yes into 2 pieces!!! Trying to return it is a disaster with trying to hook up with Utube for a picture?!?!? I did not try any further to return it!! Never use this site for anything!!!”

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Posted 4 years ago

Banggood is rated 4.4 based on 8,041 reviews