Beer52 Reviews

Name: Beer52
Rating: 4.57

4.6 Rating 5,068 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,068 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

Visit Website

Phone:

0131 608 1002

Write Your review

Tell us how Beer52 made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Douglas was very helpful. Made it worthwhile to pause my subscription until much later in the year as money is tight rather than outright cancel.”

Helpful Report

Posted 4 years ago

“Beautiful beer, lots of different flavours. Douglas was very helpful when we needed to phone customer service. Overall seem like a really great company.”

Helpful Report

Posted 4 years ago

“I needed to cancel my order for the present as the beer drinker returned to the States last year and may not be back until later in 2021. Douglas very kindly arranged for deliveries to be suspended until September when US Beer Drinker of the year 2017 Warren should be back to savour Beer52. Always delighted with product and service. Cheers to Douglas.”

Helpful Report

Posted 4 years ago

“Fantastic beers and fantastic service, polite and very helpful on the call, overall highly recommended”

Helpful Report

Posted 4 years ago

“Douglas was very helpful when dealing with my cancellation. Thanks for the great service since we joined. My partner found the Cyberfests particularly enjoyable. Katie”

Helpful Report

Posted 4 years ago

“Helpful, informative, and friendly customer service.”

Helpful Report

Posted 4 years ago

“Helped me with my membership. No pushing to not cancel.”

Helpful Report

Posted 4 years ago

“Good customer relations”

Helpful Report

Posted 4 years ago

“Great service, professional and friendly staff. Thanks for your help Douglas.”

Helpful Report

Posted 4 years ago

“I found the customer service member on the phone (Douglas) extremely friendly, understanding and appreciative of my situation and reasoning for cancelling. He was also knowledgeable and able to offer assistance in ways to deal with any problem I spoke about. He also highlighted about the benefits that would be lost if I cancelled incase I wasn't aware. (Which I was not, so thank you) All in all, it was a very amicable break-up and hopefully I can return to share a beer at some point in the future reminiscing about the way in which it ended this time.”

Helpful Report

Posted 4 years ago

“Great beers, great delivery and great customer service. Friendly and helpful staff.”

Helpful Report

Posted 4 years ago

“Douglas was very helpful and offered great help thank you.”

Helpful Report

Posted 4 years ago

“Lovely customer service and manner. Thank you Douglas! X”

Helpful Report

Posted 4 years ago

“I really enjoy my reasonably priced box of goodies turning up eaxh month. Delivery is hassle-free and always on time. I recently wanted to amend my order and was dealt with curteously and efficiently by Angus. All-in-all a jolly fine outfit, I reckon.”

Helpful Report

Posted 4 years ago

“Having had a selection of Belgium Beers ordered and delivered from Beer 52 I contacted Douglas to cancel future orders. Absolutely nothing wrong with the fine selection I didn't want to continue with the subscription as it was a 1 off gift.”

Helpful Report

Posted 4 years ago

“Douglas was very useful and helpful. Great customer service”

Helpful Report

Posted 4 years ago

“Douglas was very understanding when I attempted to cancel subscription but made me aware of how I can change delivery to suit my finances more, and also showed me other perks from Beer52. Great customer service and flexible subscriptions really ideal.”

Helpful Report

Posted 4 years ago

“Douglas was great. Quick and efficient while also making sure I knew what options I had before I had to sadly cancel the subscription.”

Helpful Report

Posted 4 years ago

“Douglas got hold of a ‘Belgian’ box for me to send to my brother in law as a birthday present. (This was quite a while after that box had been the box of the month.) This didn’t appear to be an easy process logistically, but Douglas came up with the goods & sorted it. Most importantly, he said he would call me back & actually did!”

Helpful Report

Posted 4 years ago

“My conversation with Douglas demonstrated not for the first time that Beer 52 offers absolutely exceptional customer service: I was offered a very fair deal involving a price discount and delivery deferral but still felt I had to terminate my current membership because of unexpected financial pressures. I will certainly look to rejoin if my finances improve sufficiently.”

Helpful Report

Posted 4 years ago

Beer52 is rated 4.6 based on 5,068 reviews