Beer52 Reviews

Name: Beer52
Rating: 4.57

4.6 Rating 5,070 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,070 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent beers, thank you. Douglas was lovely and very helpful with my query”

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Posted 5 years ago

“Thankyou to Beer52 for my delivery’s of gorgeous beers and to Douglas who is an absolute pleasure to deal with. Great company and amazing service.🙏🙏”

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Posted 5 years ago

“Douglas was super kind over the phone, very helpful and informative!”

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Posted 5 years ago

“Great customer service and fab beers”

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Posted 5 years ago

“Quality, friendly service from Douglas. Great for presents and occasions, or even if you're just a beer lover!”

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Posted 5 years ago

“I was going to cancel my subscription but was advised there was credit on my account so have used this against next months order.”

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Posted 5 years ago

“Douglas was exceedingly helpful! Thank you!”

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Posted 5 years ago

“It’s a great service, amazing beers, and I’m happy to support you.”

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Posted 5 years ago

“Helpful and polite customer service, whilst having a great sense of humour! It made the whole experience brilliant.”

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Posted 5 years ago

“Great opening offer, fast delivery and fantastic selection of beer that I have never tried before.”

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Posted 5 years ago

“Rang today and Douglas on the team helped solved my query. Thanks.”

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Posted 5 years ago

“Great beers, great offers and great customer service. Douglas was super helpful and friendly.”

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Posted 5 years ago

“Great customer service, Douglas was very helpful”

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Posted 5 years ago

“Great customer service, Douglas was very helpful and sorted everything out for me.”

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Posted 5 years ago

“Takes a while to get through but once you do there's nothing but warmth and love. I imagine Douglas, or wee Dougie as I affectionately called him, has a beard, and probably several tattoos. Despite that he's a polite and empathetic soul. Long live wee Dougie, and long live Beer52 🍻”

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Posted 5 years ago

“Very courteous service. Active listener to my suggestions and issues.”

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Posted 5 years ago

“Great customer service, Douglas was friendly and helpful and offered some options for my subscription whilst I was moving house. We both agreed beer is needed in the process!”

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Posted 5 years ago

“A good service, I will probably go back to it. They really need to enable subscription cancellation online though. Called up to cancel and it was handled quickly and professionally by Douglas”

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Posted 5 years ago

“The customer service was great. Thanks, Douglas. Hermes the shipping company has still no delivered our box, it got two days delay. Still waiting.”

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Posted 5 years ago

“Great customer service over the phone from Douglas, he helped my situation and sorted everything out for me”

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Posted 5 years ago

Beer52 is rated 4.6 based on 5,070 reviews