Beer52 Reviews

Name: Beer52
Rating: 4.57

4.6 Rating 5,070 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

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Metrics

4.6

Based on 5,070 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mostly very good quality beer, delivered on time and they have been very quick to rectify any problems. Customer service can take a while to get through on the phones, but when you do they are very polite and helpful.”

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Posted 5 years ago

“Ordered my beer and after a week it still hadn't arrived. An email told me to check my delivery reference number (that I hadn't received). Now trying to cancel my membership and constantly kept on hold. They are a nightmare to contact and a shambles to sort out your order, I have ordered things from abroad that have turned up quicker. They don't answer the phone so I have had to resort to leaving a bad review to give them a kick in the bum.”

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Posted 5 years ago

“Great company! amazing beers and such helpful staff, couldn't recommend enough x”

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Posted 5 years ago

“Very helpful”

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Posted 5 years ago

“Beer52 whare do I start? Hmmm. Good beers, easy to use, great support. I have just started a subscription and apart from a few missing beers from the last selection replaced by good beers from elsewhere I might add. Customer service is second to none even at a stressful time we are in at present.”

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Posted 5 years ago

“Beers really tasty. Staff really friendly. Nothing too much trouble even during these crazy times”

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Posted 5 years ago

“Excellent range of beers (especially the stouts), and evening better customer service. All of my emails were responded to extremely quickly, and they followed up with me without prompting to make sure the issue had been resolved. 5 stars.”

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Posted 5 years ago

“Very helpful”

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Posted 5 years ago

“Great beer that I wouldn’t find in my local supermarkets, and gives me the opportunity to try new things. Flexibility of the subscription is also really good.”

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Posted 5 years ago

“Avoid at all costs. I’ve been waiting 4 weeks for my beer. Lots of false promises from their team and no beer. I’d love to add a photo but I’ve got sod all.”

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Posted 5 years ago

“@Phill Hall. Your help my query was seem less, and I really hope the gift I ordered is as pleasant for the recipient.”

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Posted 5 years ago

“Fantastic beer, would definitely recommend!”

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Posted 5 years ago

“Lovely beers great idea and good flexibility in the subscriptions. You can reduce down to one box every 3 months and also pause for a month at a time. Also recently had a good experience with their customer service team all sorted with minimal hassle.”

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Posted 5 years ago

“Beers were alright although a bit expensive. Canceling is a nightmare, need to call only to be stuck on hold with a very unenthusiastic man advertising various beer types. No other ways to cancel sub so be careful”

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Posted 5 years ago

“All good.”

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Posted 5 years ago

“Very interesting array of craft beers and at a good price! I loved discovering some new beer brands that I have never heard of and I was actually very pleasantly surprised, especially the stouts were delicious! I liked them so much that I am now actually slowly considering joining the membership. Also, big thumbs up to the service team since they helped me with my delivery when it got lost by the delivery service and offered a replacement, which got delivered promptly. Very friendly and kind, so many thanks for sorting it out so quickly for me! Now I can relax and enjoy tasting the beers!”

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Posted 5 years ago

“Customer service is impeccable. They make an online delivery service personal. Angus is a asset for Beer52 as he listened and explained what the business and the industry is going through right now in these strange times.”

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Posted 5 years ago

“Excellent service offered by Angus, very kind and friendly. The world needs more like him! In a separate note it took so long for someone to pick up the phone but I believe this is to do with the fact of being a small company and the current Covid-19 situation.”

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Posted 5 years ago

“Excellent service from Angus Doig. Great company, and great beer!”

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Posted 5 years ago

“Love the light beers. However as a 70 year old I find the price of craft beers quite steep! However if you can get one of their offers they’re very good value. Shorter time on waiting for a pick up on telephone is appreciated.”

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Posted 5 years ago

Beer52 is rated 4.6 based on 5,070 reviews