Beer52 Reviews

Name: Beer52
Rating: 4.57

4.6 Rating 5,073 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,073 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

Visit Website

Phone:

0131 608 1002

Write Your review

Tell us how Beer52 made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beers were lovely, arrived 2 days after dispatch and had great variety. Due to personal circumstances I could not continue but Angus from customer service was polite and understanding, I hope to be able to continue this when I am able.”

Helpful Report

Posted 5 years ago

“Fantastic customer service from Angus, and also a great company and concept, i would rejoin if a gluten free box became available.”

Helpful Report

Posted 5 years ago

“Excellent customer service from Angus. Needed to cancel my subscription due to not being what I needed. The phone call was easy and smooth.”

Helpful Report

Posted 5 years ago

“Great beer and great responsive customer service. Issues with delivery due to currier damage of product was efficiently dealt with by the friendly and profession Beer52 team. Great company, great product would recommend!”

Helpful Report

Posted 5 years ago

“Great beer, friendly people - would recommend.”

Helpful Report

Posted 5 years ago

“Good but pricey. Efficient and friendly. Phone service with long queue and terrible hold recording.”

Helpful Report

Posted 5 years ago

“The beers are fantastic, it’s just a little too pricey for me as it works out at around £3 per 330ml can or bottle (or over a fiver a pint!) Angus in customer services was great and I’d like to return if price comes down or I get richer! Cheers guys and good luck.”

Helpful Report

Posted 5 years ago

“Great Beers, friendly staff.. Were happy to cancel my subscription as I am embracing sobriety for a little while.. I'm sure to be back though!”

Helpful Report

Posted 5 years ago

“Impossible to cancel subscription on line firm insists on telephone cancelling”

Helpful Report

Posted 6 years ago

“Great customer service”

Helpful Report

Posted 6 years ago

“Friendly customer service, quick & easy”

Helpful Report

Posted 6 years ago

“Friendly customer service.”

Helpful Report

Posted 6 years ago

“After a good wait for the phone to be answered. I had prompt and efficient service to cancel my membership. I was offered extra discount and beers for my next order.”

Helpful Report

Posted 6 years ago

“Angus was super helpful when I wanted to leave Beer52. I've recently been furloughed and cash is at a premium. He gave me a discount on an upgraded box and it's safe to say I'm buzzing for my next box of liquid gold, cheers!”

Helpful Report

Posted 6 years ago

“Great service. Great beer and a really good response when I needed to speak to someone at HQ. Would recommend.”

Helpful Report

Posted 6 years ago

“Unfortunately I had to cancel my subscription yesterday for financial reasons owing to the current pandemic. However I can say nothing bad about Beer 52. The beer is specially sourced, 'bespoke' and care has obviously been taken during the selection process to pick the best quality beers. Also their customer service is excellent. I spoke to Angus yesterday and he was warm, friendly and helpful. After I explained my current situation, he very quickly cancelled my membership with no fuss or questions asked and didn't try to persuade me to stay with discounts or offers, which I appreciated. However I will more than likely resume membership in the future when things get back to some semblance of normalcy.”

Helpful Report

Posted 6 years ago

“great beers, great service.”

Helpful Report

Posted 6 years ago

“Excellent customer service and friendly staff. Had to cancel due to lack of funds but they were very understanding and helpful. Very nice beers, great delivery, just a luxury I can no longer stretch to.”

Helpful Report

Posted 6 years ago

“Great service from Doug today. Cancelled as just not the right time to continue for me but will more than likely pick this back up once this 'situation' is over.”

Helpful Report

Posted 6 years ago

“Great service Just wasn’t for me unfortunately.”

Helpful Report

Posted 6 years ago

Beer52 is rated 4.6 based on 5,073 reviews