Beer52 Reviews

Name: Beer52
Rating: 4.57

4.6 Rating 5,070 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,070 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great beer and great responsive customer service. Issues with delivery due to currier damage of product was efficiently dealt with by the friendly and profession Beer52 team. Great company, great product would recommend!”

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Posted 5 years ago

“Great beer, friendly people - would recommend.”

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Posted 5 years ago

“Good but pricey. Efficient and friendly. Phone service with long queue and terrible hold recording.”

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Posted 5 years ago

“The beers are fantastic, it’s just a little too pricey for me as it works out at around £3 per 330ml can or bottle (or over a fiver a pint!) Angus in customer services was great and I’d like to return if price comes down or I get richer! Cheers guys and good luck.”

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Posted 5 years ago

“Great Beers, friendly staff.. Were happy to cancel my subscription as I am embracing sobriety for a little while.. I'm sure to be back though!”

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Posted 5 years ago

“Impossible to cancel subscription on line firm insists on telephone cancelling”

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Posted 5 years ago

“Great customer service”

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Posted 5 years ago

“Friendly customer service, quick & easy”

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Posted 5 years ago

“Friendly customer service.”

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Posted 5 years ago

“After a good wait for the phone to be answered. I had prompt and efficient service to cancel my membership. I was offered extra discount and beers for my next order.”

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Posted 5 years ago

“Angus was super helpful when I wanted to leave Beer52. I've recently been furloughed and cash is at a premium. He gave me a discount on an upgraded box and it's safe to say I'm buzzing for my next box of liquid gold, cheers!”

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Posted 5 years ago

“Great service. Great beer and a really good response when I needed to speak to someone at HQ. Would recommend.”

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Posted 5 years ago

“Unfortunately I had to cancel my subscription yesterday for financial reasons owing to the current pandemic. However I can say nothing bad about Beer 52. The beer is specially sourced, 'bespoke' and care has obviously been taken during the selection process to pick the best quality beers. Also their customer service is excellent. I spoke to Angus yesterday and he was warm, friendly and helpful. After I explained my current situation, he very quickly cancelled my membership with no fuss or questions asked and didn't try to persuade me to stay with discounts or offers, which I appreciated. However I will more than likely resume membership in the future when things get back to some semblance of normalcy.”

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Posted 5 years ago

“great beers, great service.”

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Posted 5 years ago

“Excellent customer service and friendly staff. Had to cancel due to lack of funds but they were very understanding and helpful. Very nice beers, great delivery, just a luxury I can no longer stretch to.”

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Posted 5 years ago

“Great service from Doug today. Cancelled as just not the right time to continue for me but will more than likely pick this back up once this 'situation' is over.”

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Posted 5 years ago

“Great service Just wasn’t for me unfortunately.”

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Posted 5 years ago

“Beer52 was quite busy when I called and it did take approximately 10 minutes to get through to the customer service team. However, once I got through Angus was very friendly and made the cancellation process simple. I was offered a half-price case but there was no pressure. I have enjoyed the beers and I will definitely be resubscribing to beer52 after my wedding :)”

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Posted 5 years ago

“It took me a while to get through to the customer service team but once I did, Angus who I spoke to was an absolute delight he really brightened my day. I was ringing to cancel my subscription but he actually persuaded me to stay! I’d certainly recommend them as a company, the beers are great & so is their overall attitude/vibe which is definitely reflected in their staff. It’s nice to talk to someone in a customer service roll who was as happy to help as Angus was!”

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Posted 5 years ago

“Always takes a bit of time to get through to customer service but once through always find they are very helpful and will do everything possible to keep you as a customer. The beers on offer are very different from your usual run-if-the-mill offerings and would recommend you give them a try as I’m sure you won’t be disappointed”

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Posted 5 years ago

Beer52 is rated 4.6 based on 5,070 reviews