Beer52 Reviews

Name: Beer52
Rating: 4.57

4.6 Rating 5,070 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,070 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“45 minutes to get through on the phone, but Angus was very friendly and helpful once I finally did get to the front of the queue!”

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Posted 5 years ago

“Lovely experience! Excellent delivery. Variety of beers and a great customer service! Thank you guys!”

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Posted 5 years ago

“Incredibly quick delivery and very helpful customer service”

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Posted 5 years ago

“Great selection of beers”

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Posted 5 years ago

“Delivery was very prompt and had a great selection of beers which I would not usually try, so if you're looking for something different give them a try”

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Posted 5 years ago

“Delivery arrived earlier than expected and beers were great, excellent customer service, i highly recommend ordering with them!”

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Posted 5 years ago

“Best customer service and great people to talk to. Thank you for the lovely beer, just sorry I have to cancel my subscription because of work situations. All the best for the future.”

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Posted 5 years ago

“Great selection of beers so far, all really enjoyable and Angus has been very helpful when I’ve had to phone the hotline.”

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Posted 5 years ago

“My order went missing (hermes) - who have been appalling in my area. Due to the busy circumstances I had to wait some time for a reply and decided to call as it had been over a week. When I got through after 30 mins of waiting which lets face it isn't bad when I'm working from home anyway. Angus Doig took my call and was the politest and most understanding person, he agreed to replace my order and because the beers were now out of stock gave me replacements and suggestions. He seemed very clued up on his beer and gave me some excellent choices. He also agreed to send via Royal Mail to prevent the local hermes parcel thief striking again. It's quite ridiculous a small company is getting blasted by customers given most of the issues lie with the courier. Angus couldn't do enough and I will definitely return as a customer. Hopefully someone can pass this to management as excellent customer service is quite hard to come by. Cheers again!”

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Posted 5 years ago

“Great friendly company and good offers on, Customer service was funny and prompt”

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Posted 5 years ago

“Fantastic beer and service.”

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Posted 5 years ago

“Beers are pretty good and customer service is friendly.”

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Posted 5 years ago

“So polite and friendly, easy to talk.to, no pressure. Excellent customer service”

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Posted 5 years ago

“Took a while to get an answer but in the current circumstances you have to accept that. Once I got through, customer service was friendly, helpful and resolved my issue efficiently.”

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Posted 5 years ago

“Great beer but can't afford it at the moment. Angus on customer service was friendly and understanding.”

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Posted 5 years ago

“Friendly enough customer service but very long wait in que should be able to cancel online.”

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Posted 5 years ago

“Happy with speed of delivery, the 1st box I recieved was nothing special prob 5 out of the 8 beers I can get at my local supermarkets, still obviously a bargain with me not paying full price. called up to cancel and angus offered me a good deal on 2nd box and assured me it would be a better box. So overall a good experience”

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Posted 5 years ago

“Great beer selection, and quick delivery. Just a little out of my price range at the moment.”

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Posted 5 years ago

“An excellent small company that offers the personal touch. Customer service brilliant with Angus being both friendly and helpful Tried and liked most of the trial beers and definitely a cut above the run of the mill beers.”

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Posted 5 years ago

“An absolutely lovely company with outstanding staff. Some of the beers are equisite and make a great change from the 'Run of the Mill' beers on offer. Angus was a great guy to talk to.”

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Posted 5 years ago

Beer52 is rated 4.6 based on 5,070 reviews