Beer52 Reviews

Name: Beer52
Rating: 4.57

4.6 Rating 5,073 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,073 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great beer selection, and quick delivery. Just a little out of my price range at the moment.”

Helpful Report

Posted 6 years ago

“An excellent small company that offers the personal touch. Customer service brilliant with Angus being both friendly and helpful Tried and liked most of the trial beers and definitely a cut above the run of the mill beers.”

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Posted 6 years ago

“An absolutely lovely company with outstanding staff. Some of the beers are equisite and make a great change from the 'Run of the Mill' beers on offer. Angus was a great guy to talk to.”

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Posted 6 years ago

“Great customer service and fantastic range of beers. Got a special offer which helps justify the cost, but not too bad for specialist craft beers. Great way to test out new beers from new regions.”

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Posted 6 years ago

“Used an offer which was great. Beers were good and delivery was quick. They do use Hermes for delivery and in my area they are useless. Also it can be difficult to cancel a subscription as you have to call up. I found that when calling during the day i couldn't get through. Called at 9am when they open and got straight through. Customers services rep was very helpful once i spoke to him.”

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Posted 6 years ago

“Great selection of beer, great customer service.”

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Posted 6 years ago

“Excellent customer service. Beer is much better than other beer subscription services I've used previously!”

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Posted 6 years ago

“Angus was very efficient and helpful dealing with my request. Thanks a lot”

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Posted 6 years ago

“The customer service is truly one of a kind. They are so willing to help improve the customer experience and fix any issues, it makes it simple to iron out issues. The product is great, it ships so quickly and the beer is also awesome to try. Couldn't”

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Posted 6 years ago

“Great customer service, very friendly and most importantly great beer”

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Posted 6 years ago

“Missing gift tracked down by Angus and replacement sorted. Good enjoyable chat with him. Sad that beer went missing but problem tracked & sorted without fuss. Cheers”

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Posted 6 years ago

“Bit of a hold but v. Polite. V. Good beer”

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Posted 6 years ago

“Bit of time on hold but did Angus did everything he could to ensure I left happy! Look forward to drinking my beers on Saturday.”

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Posted 6 years ago

“Fantastic service on the call, on hold for a while but could just be due to current situation.”

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Posted 6 years ago

“Big up to Angus and the Berr 52 massive! Top, friendly service.”

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Posted 6 years ago

“Really helpful and understanding when I had to cancel my subscription. Great company.”

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Posted 6 years ago

“Angus was very friendly and helpful. He offered us some good deals.”

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Posted 6 years ago

“Had an issue to do with DD. They did what they said they were going to do when they said they would. Can’t say fairer than that!”

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Posted 6 years ago

“Angus made it easy when I needed to unsubscribe my membership, didn't give me the big why you should stay speach, very understanding and great service.”

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Posted 6 years ago

“The staff are very friendly and know their stuff! Angus is easy to chat to and helped me with all of my questions”

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Posted 6 years ago

Beer52 is rated 4.6 based on 5,073 reviews