“Cool platform. The consultation was very personal with fast responses. Would book again.
(Up to now I wasn't on the tour itself, but the booking process was perfect.)”
“THey were extremely helpful in providing me with what I was looking for. Slight hiccup with the Departure date, which was probably my fault as I assumed 7days was 7 nights.”
“We always get a prompt response and clear instructions when we book a trip with Bookmundi. Sometimes certain points are misunderstood. It gives us great confidence when a faceless internet company has agents who not only identify themselves but have consistently acted as our advocates, questioning when we are not getting the best deal. We have other experiences saving money with Bookmundi. It is such a comfort to know the company's agents are on our side.
Thank you”
“Customer Service is excellent. All questions were answered promptly and professionally. Looking forward to putting this excellent itinerary into action!”
“I found Bookmundi very easy to use . It was a great way to obtain a quote for the travel our group of 6 was seeking. We ended up booking our Trek to Nepal via Bookmundi.
I would have liked Bookmundi to offer a few different quotes from different suppliers (like some of the accommodation aggregators do) which would have saved me seeking separate quotes on different sites and then comparing the price and inclusions.
I liked the Best Price Guarantee and the financial protection that Bookmundi offers. This gave our group peace of mind in booking online.
I recommend Bookmundi for making adventure travel bookings.”
“Bookmundi site was easy to follow, within 5 minutes of reading there trips compared to others I booked.
They replied immediately and I started a conversation with the guide who gave me answers to everything.
Easy, Fast. Highly recommend.”
Dear Teresa,
Thanks for your feedback and very sorry to hear that you were not able to find the print button for the tour itinerary. I have just sent you a separate email with both the booking confirmation as well as itinerary in pdf-format, ready for print-out.
I have furthermore added a couple of screenshots showing you the print-icons, for your future reference.
If you need anything else, please do not hesitate to let me know. We would be happy to assist you.
We will make sure to add an 'email booking confirmation' button as well so that you can easily distribute to your fellow travellers in the future.
Have a great day ahead and a fabulous trip in March.
Happy Travels,
Rasmus
Hi M,
Sorry to hear to hear that you found the processing time of your booking too long.
Generally, when booking multiday tours and especially when the start date is near which it was in your case, the local ops team need to verify availability of hotel rooms, seats on activities etc. at the destination. That's the main reason why it may take up to 48 hours, in some cases.
That said, we really appreciate your honest feedback and we'll definitely look into whether we can speed up the processing time.
Have a great trip to the USA.
Kind Regards,
Bookmundi's Customer Care Team
“On the Booking Confirmation it said pick up from Dubai although I chose pick up from Ras al Khamai, the Booking Clerk was fast and professional on contacting the Agent about Pick up and all was resolved.
Thank You”
“İt was a good experience . First they answered to all my questions patiently . And they have tours nearly everyday at the beginnig of April 2019. This made me easy to book tickets from Turkish Airlines.It was a dream for me to join this kind of trekking for many years. Bookmundi made it real for me . Thanks....”
