Button & Sprung Reviews

Name: Button & Sprung
Rating: 4.92

4.9 Rating 2,974 Reviews

99 %

of reviewers recommend Button & Sprung

About Button & Sprung:

Button & Sprung sells quality, handmade pocket sprung mattresses, beds, divans and storage beds, in any fabric, at prices you won't lose sleep over. Above all else we aim to make bed buying easy, so we offer expert advice, 100 nights free returns, a 10-year guarantee, and free delivery within approximately 65 miles of London. Products are made-to-order and delivered by 2-man Button & Sprung delivery teams, enabling better service and value for money. Call 03333 201 801 or visit the website or showroom at 76 Queenstown Road, Battersea, London, SW8 3RY. Fabric samples delivered next day for free.

Visit Website

Phone:

03333 201 801

Email:

hello@buttonandsprung.com

Location:

76, Queenstown Road, London
SW8 3RY

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Button & Sprung 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love it the company and lads who brought very polite and put the mattress and bed together”

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Posted 2 years ago

“Great friendly and efficient service. From my initial phone call, to the delivery of my new bed, it was a a smooth and easy purchase. Would highly recommend the team and its money well spent.”

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Posted 2 years ago

“We had a great experience with Button and Sprung. From visiting the showroom (the most relaxing bed shopping experience!) to the delivery service (polite and efficient delivery drivers who made the bed for us), we would definitely recommend highly.”

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Posted 2 years ago

“Very happy with the mattress and service. Delivery was quick and the staff helpful.”

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Posted 2 years ago

“Excellent customer service and great product. Everything was easy with B&S - from making the order to getting the bed delivered and assembled. I love my new bed! :)”

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Posted 2 years ago

“Smooth process from start to finish”

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Posted 2 years ago

“I had an expensive mattress before from a well known brand, but the quality was not good enough. Tried out button and sprung in an airbnb. Slept like a baby. Will recommend this brand to everyone wanting a good matteress.”

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Posted 2 years ago

“Staff were very helpful and knowledge in the store. Loads of colour and material samples to take away. Bed arrived well within the 7 week delivery estimate and it is so lovely. The delivery guys unpacked and put it all together in exactly the space I wanted and were very helpful and polite. Bed was exactly as I had designed and such good quality. Couldn't recommend B&S more highly. Will definitely be going back whenever I need another bed.”

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Posted 2 years ago

“Great customer service and definitely worth a trip to the showroom to try everything out as they have a height of headboard in the showroom that's not on the website.”

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Posted 2 years ago

“Excellent customer service at their Chelsea base made selecting the right bed very easy.”

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Posted 2 years ago

“Love the look of your beds, great reviews on Trust Pilot but your web site is really clunky! Really hard to select a colour. I’d really like to see the price of the bed without having to apply for a price! Will probably order from you, but it seems a bit too complicated.”

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Posted 2 years ago

Hi - I am sorry that you have difficulty with our website. On all of the individual bed pages, if you click on any of the fabric squares (which you can see if you scroll down the page), the price at the top of the page (above 'Add to Basket') changes automatically. If you have further issues please call us on 03333 201801 and we will try and help. Thank you, Matthew

Posted 2 years ago

“Fantastic service Stephane and Adam have been the most helpful! Delivery by Simon was fab.”

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Posted 2 years ago

“Excellent service from start to finish, knowledgable staff and never felt under pressure time wise when trying different mattresses out!”

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Posted 2 years ago

“Really beautiful beds and great customer service.”

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Posted 2 years ago

“I am delighted with my new Button & Sprung Burdock Double Bed and Wensleydale mattress. The delivery and installation were punctual, tidy, swift and efficient (a narrowish staircase presented no problems) and I have enjoyed blissfully comfortable nights' rest ever since. Heartily recommended!”

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Posted 2 years ago

“Beautiful bed, quick delivery”

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Posted 2 years ago

“Best customer service team. Super professional and helpful.”

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Posted 2 years ago

“I couldn’t rate Button & Sprung more highly - great quality and customer care!”

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Posted 2 years ago

“So happy with both our Dahlia ottoman bedframe and the Perendale mattress. Unbelievably comfy and supportive. Thank you so much for your help when we were choosing.”

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Posted 2 years ago

“Beautifully crafted beds with an amazing selection of designs and fabrics. I really enjoyed the full process. The delivery crew was very polite and lovely. I’m deducting one star as they have very sadly scratched my wooden flooring during delivery/ assembly which is a real shame.”

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Posted 2 years ago

Hi Nicole, Many thanks for the review and I'm sorry to hear about your wooden floor. I've raised this with our Customer Service Manager - and we'll be in touch shortly. All best, Sophia

Posted 2 years ago

Button & Sprung is rated 4.9 based on 2,974 reviews