Button & Sprung Reviews

Name: Button & Sprung
Rating: 4.93

4.9 Rating 3,197 Reviews

99 %

of reviewers recommend Button & Sprung

About Button & Sprung:

Button & Sprung sells quality, handmade pocket sprung mattresses, beds, divans and storage beds, in any fabric, at prices you won't lose sleep over. Above all else we aim to make bed buying easy, so we offer expert advice, 100 nights free returns, a 10-year guarantee, and free delivery within approximately 65 miles of London. Products are made-to-order and delivered by 2-man Button & Sprung delivery teams, enabling better service and value for money. Call 03333 201 801 or visit the website or showroom at 76 Queenstown Road, Battersea, London, SW8 3RY. Fabric samples delivered next day for free.

Visit Website

Phone:

03333 201 801

Email:

hello@buttonandsprung.com

Location:

76, Queenstown Road, London
SW8 3RY

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Button & Sprung 5 star review on 15th December 2025

Anonymous

Button & Sprung 5 star review on 12th December 2025

Elena

Button & Sprung 5 star review on 23rd November 2025

Suzanne

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and efficient delivery. Love the bed and mattress - so comfortable x”

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Posted 7 years ago

“i enjoyed the selection process. not too many beds to choose from”

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Posted 7 years ago

“Great selection, great price, great customer service and communication with all aspects of order and speedy and friendly delivery staff. Very happy.”

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Posted 7 years ago

“Excellent customer service and product knowledge. Great delivery team and above all - a lovely comfy bed and mattress.”

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Posted 7 years ago

“Quick polite and efficient delivery even if stairs was a bit tight. All set up and finished delivery in 30mins😊”

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Posted 7 years ago

“Easy to chat too and get all the information needed. Living in a small cottage I needed to be sure the bed could get up the stairs. Quick Fabric samples etc... and great communication on delivery expectations - delivery dates etc.....and all put together very quickly. Hoping there is assistant in the future if I move to take it apart and move? Looks great and the storage of the ottoman is what I needed and expected. Highly recommend. Ann, West Sussex.”

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Posted 7 years ago

“Great quality and service from the delivery team”

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Posted 7 years ago

“Really good information throughout the order process and a very efficient and friendly delivery team”

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Posted 8 years ago

“Great service. Problem with divan sorted. Mattress amazing. V happy customers.”

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Posted 8 years ago

“Purchased a mattress online, excellent communication from start to finish, mattress arrived on time with two excellent gentleman who were very polite. The first mattress we purchased had a small hole in it rang to see what we could do about it, they offered us a replacement mattress with no fuss, again this arrived as stated by the e mail, also again a very professional delivery. To sum up the whole experience excellent service and a quality mattress.”

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Posted 8 years ago

“Excellent customer service from coffee when we visited showroom to the delivery of our mattress. Great quality mattress and sooooo comfortable.”

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Posted 8 years ago

“It is a fantastically comfortable bed, we sleep really well.”

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Posted 8 years ago

“By allowing me lots of time to try the beds at ones leisure and providing us with the final product.”

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Posted 8 years ago

“Very comfortable mattress and great service”

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Posted 8 years ago

“This is our 2nd bed from Button & Sprung. They are stylish and comfortable.”

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Posted 8 years ago

“The mattress is very comfy and was delivered faster than stated (in 3.5 weeks). It was delivered by very polite and friendly staff, who removed their shoes without being asked, took care placing the mattress perfectly on the bed, and removed my old mattress all extremely efficiently. I would definitely recommend, and I also enjoy knowing from the showroom staff that one of the sheep who contributes wool to the mattresses is called Colin!”

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Posted 8 years ago

Thanks so much for your review, and great to hear you enjoyed your experience with us. We will of course also pass your regards onto Colin! :) Hannah

Posted 8 years ago

“We received our divan base earlier than expected which was great. The delivery guys called half an hour before they arrived, were very polite and efficient and even attached the headboard for us. All round excellent service. Merry Christmas. Now can I have my other sock! (great idea).”

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Posted 8 years ago

Thanks so much for your kind review Tanya and Jon, and hope you continue to enjoy your divan base. Your sock is on the way! :) Hannah

Posted 8 years ago

“Great bed and good customer service”

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Posted 8 years ago

“You replaced our mattress after several weeks & spent time advising us. We are very happy with our new mattress which we will be enjoying for years ahead. Merry Christmas & many thanks for your friendly & helpful service, warm regards, Venetia Emery”

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Posted 8 years ago

Thanks so much for your kind review Venetia, and so glad you're happy with your new mattress. Happy New Year! Hannah

Posted 8 years ago

“Website easy to navigate, clear product descriptions, choosing the right mattress on-line was simple. Called the store for some extra advice and received helpful, friendly, personal service. Mattress delivered on expected due date, the delivery team were excellent - quick, clean and efficient. Now about the mattress the Swaledale, it is SO comfortable, as I write this I cannot wait to get to bed! The mattress is beautifully made. Every touch point with Button&Sprung has been of the highest quality. Highly recommend.”

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Posted 8 years ago

Thank you Caroline for your kind review and we are very happy that you are enjoying your Swaledale mattress. Happy Christmas, Matthew

Posted 8 years ago

Thanks so much for your review Caroline! Great to hear you were happy with your experience with us, and we hope you enjoy a good night's sleep :) Hannah

Posted 8 years ago

Button & Sprung is rated 4.9 based on 3,197 reviews