“Lovely great quality bedroom furniture- very happy. Only reason i didn’t give 5 stars is that there was a bit of confusion with the delivery tracking”
“Was sold a new galaxy s10e that cannot be updated due to it being a incorrectly modified EU phone, meaning it's several security patches out of date and can never be updated. Awful runaround in trying to resolve it, then a forced return for them to "process options" and a 2 week wait for my money back while they "evaluate".”
“Item badly packaged, arrived damaged. They lied about refund and tried to get me to close paypal case before submitting refund. Been one month still waiting for refund.
AVOID”
“The products are being advertised with false information and the item is not as described but the company completely refuses to deal with this. Beware, would not recommend this company at all”
“To be honest the drone I purchased I wasn't happy with. buy it direct replaced it the first time and the second time they just give me my money back. Can't ask for more than that. Very good customer support.”
“I bought an oven 3 weeks ago and it has still not arrived. At this rate we will have no oven for Christmas.
It is very hard to reach anyone in customer service. The courier company that buy it direct use are of no use at all, and should be changed. I will never use this company again after the stress it has caused been let down so badly for Christmas”
“Level of Service is the Worst i have ever experienced.
I placed and order which was due to be delivered on the 2nd of December. on the 1st of December i still had not received confirmation that my order had even been dispatched yet so I emailed them and they insured me that my order was due for Express Delivery by the 2nd.
Surprise Surprise, this did not happen. Following constant emails being send I did manage to get my "Express Delivery" Charge returned to my account but my order still not dispatched. I was given a new delivery date of the 13th. but again no sign of any confirmation that my order had been dispatched. Every time I email, I get a different excuse and promise to deliver but to date I still have not recieved my order or any reassurance that my order will be delivered. Last night I recieved an email that my order had been lost and someone will be in contact within 48 hours. (No mad panic lads take your time) When I received the call I was told that I will have to wait a further 72 hours for them to contact the courier and they will be in touch, and that If I wanted to cancel my order that I will still have to wait the 72 hours for them to process the refund and a further 5 days to receive it. Needless to say, I am extremely frustrated and out of pocket by €500 and my overall experience with the company tells me that I will never see my order or refund, It will just keep getting kicked down the road.”
“Scratched table looks like a second. Refuse to collect stating we will have to pay delivery costs, if we keep the table they are offering a £20 discount. Awful customer service and goods look like seconds or used.”
“Bought 4 WiFi wall heaters, they are all installed working beautifully and I’m delighted with the speedy service and follow up care. Will use again. 5 stars”
“You did the honourable thing and when the unit purchased arrived without an essential part, you replayed the unit, in full, speedily . I thank you for that.”
