Calumet Photographic Reviews

Name: Calumet Photographic
Address: Bradbourne Drive, Milton Keynes
Rating: 4.57

4.6 Rating 6,795 Reviews

89 %

of reviewers recommend Calumet Photographic

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Phone:

0333 003 5000

Email:

sales@calphoto.co.uk

Location:

Bradbourne Drive
Milton Keynes
MK7 8AJ

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Calumet Photographic 5 star review on 28th July 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Offered several products at different prices and advised as to best purchase. Friendly and helpful.”

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Posted 11 years ago

“Staff were friendly and helpful.”

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Posted 11 years ago

“Staff at Drummond Street very helpful. I purchased new pro cards x 3 and a new card reader which unfortunately doesn't work !!”

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Posted 11 years ago

“Your E-Mail failed to mention this review was for on line customer satisfaction but i will give my experience of both on line and shop ? I used to shop at Calumets Manchester branch or if it was out of stock at the shop I would order it from there. Unfortunately they let me down very badly leaving me no option but to go elsewhere at very short notice for a wedding album. I take my customer service very seriously If I tell a client I will have their very expensive unique wedding album in their hands by a certain date IT WILL BEE IN THERE ON TIME unfortunately Calumet don't. I expect to pay a premium for good service but to pay that and get no service is unforgivable so i no longer use the Calumet shop full stop. Also the shops Credit - Debit card readers don't work Iv'e been going their for some years but in all that time every time i come to pay theirs always an issue with the card reader so you give then another card Visa, Master, Debit it won't matter there will be a problem. you ask the manager why this always happens and its been doing so for years and she tells you no its never happened before ? So its me then i must be stupid then. even though the person thats serving you has told you that its always happening and how frustrating it is especially when there is a full shop. Well as you will be getting the picture by now sadly and I mean sadly because I much prefer a one to one experience I don't like being lied ( fobbed off ) to or being stuck in the shop each time for 30 40 minutes while the shop gets its act together. On their Web site I would say the site navigation is very poor but I notice that Its recently been improved but unfortunately the description given to products is quite poor. Details are not bad ( The manufacturers Quotations ) Accessories column is normally blank giving the customer a feeling of they can't be bothered and just want a sale. What's In the Box section is normally blank so how do you know what your actually getting. Review Section is always blank too. This is the biggest put off for me as it makes me think what are they hiding ? Well you did ask and I have taken the time to reply. Why, because I want a Great Shop I can rely on. At this time I can't see that happening and so will continue to shop elsewhere where you can rely on what they tell you, get great service, are listened to and have good and bad reviews on products and service freely available. And more!”

Helpful Report

Posted 11 years ago

“I ordered a replacement part after snapping my flash off the hot shoe. I was told I would have to wait a few days for the part as it was not in stock which was fine, they said they would call. Weeks later I phoned up to see if the part was in only to be told you can't get it anymore. This is not true I have just repaired my flash after ordering the part from B&H in New York which arrived after 4days. The assistant I spoke to seemed very helpfull at calumet and said he would see if they had the part amongst their spares, he did, great. He said I'll send you the spare free and refund the original purchase. I was very pleased, right up until the part arrived and was not even close to what I wanted. Waste of my time and demonstration of his incompetence. Not sure if I'll be returning to calumet :-(”

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Posted 11 years ago

“Staff were exceptionally friendly and helpful and kept in touch at all times. Communication was excellent. Prices were fair. I couldn't really fault the process at all.”

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Posted 11 years ago

“Very prompt response from placing order. Packaging very good compared to other suppliers used. Calumet own products robust good quality. Will definitely recommend to others and use again myself.”

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Posted 11 years ago

“I was really impressed with how FAST the things i ordered came to my door step in FRANCE! Things were package extremely well so to protect them. Thank you Koto Bolofo”

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Posted 11 years ago

“Good service and helpful advice. That's why I don't go online!”

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Posted 11 years ago

“Prompt delivery and the Smile Munkie was easy to install and operate.”

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Posted 11 years ago

“Went to Calumet, Glasgow to view and try out a Canon L series lens. The member of staff was most helpful and informative and I was able to try out the lens. I was most impressed all round, but went home with a dent in the bank balance having bought it.”

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Posted 11 years ago

“Having just purchased a set of Bowens 400 lights from Calumet I then ordered a Bowens travel bag for them so that my daughter could move them easily around London for her shoots. Despite Bowens showing the items in stock they came back to Calumet with a 6 week delivery lead time which was no good. Following some gentle pleading with the Euston store manager he agreed to take a bag from their Bowens 500 kit whilst they waited for Bowens to deliver the original bag. Great service and thanks very much for being so supportive.”

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Posted 11 years ago

“very knowledgable and friendly staff ..patient in explaining things and not in a hurry to deal with another customer should your question be a tad more than they anticipated. Prices are a little more than a few of their competitors I have dealt with and they don't tend to offer protection cover on some if not most of their items. That has been the main reason I have gone to other suppliers when it comes to buying lenses and camera equipments. other than that, great company and they all seem like a team to me. great recipe for success if you ask me.”

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Posted 11 years ago

“The goods arrived quickly, were well wrapped but I specially liked the little bag of sweets, even though I am diabetic!”

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Posted 11 years ago

“As ever, knowledgeable staff and a great range of products, all in stock and available.”

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Posted 11 years ago

“Really pleased with recent service - Tom from calumet, birmingham was helpful and pleasant to talk to. Definitely a good member of the team.”

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Posted 11 years ago

“I am film maker, graphic designer from South Korea. I bought few products at Calumet. Also I am using Calumet rental every weekend for my business. Both of them are really kind and looks very happy to work for Calumet. I think that's why they are so kind and smile everytime. I really like this company. Even if little bit expensive than other company in London, I will keep use Calumet. Because they have really good quality equipments and always I been there make me happy. I don't want to miss my part of happy.”

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Posted 11 years ago

“Very good customer service and always take the time to explain things to you.”

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Posted 11 years ago

“Cannot fault Calumet Photographic; excellent company to deal with, great products, great prices.”

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Posted 11 years ago

“Extremely helpful and professional advice. Thank you.”

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Posted 11 years ago

Calumet Photographic is rated 4.6 based on 6,795 reviews