Car Audio Centre Reviews

Name: Car Audio Centre
Address: 29 Bridlesmith Gate, Nottingham, Nottinghamshire
Rating: 4.40

4.4 Rating 4,322 Reviews

84 %

of reviewers recommend Car Audio Centre

4.4

Based on 4,322 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0330 320 5050

Email:

sales@caraudiocentre.co.uk

Location:

29 Bridlesmith Gate,
Nottingham
Nottinghamshire
NG1 2GR

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Car Audio Centre 5 star review on 26th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super fast delivery on a Saturday!”

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Posted 5 years ago

“Fourth time I’ve ordered and can’t recommend them enough Got any questions just ask the guys”

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Posted 5 years ago

“Excellent service,next day free postage, competitive prices.Like the reviews on the item's too,helpful in picking correct bit of kit!”

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Posted 5 years ago

“Items perfect, delivery was spot on time wise i was kept informed with tracker update”

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Posted 5 years ago

“From the time I ordered on line and selection was really great and I was kept informed about my purchase and received in two or three days and the alpine speakers were for my Ford Focus which sound fantastic thankyou”

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Posted 5 years ago

“Prompt delivery. Everything exactly as described. No complaints. Good service. I'd definitely use them again.”

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Posted 5 years ago

“I bought a trailer lighting board and it was delivered very quickly (and much sooner than I expected). It works well and was good value.”

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Posted 5 years ago

“Road Angel Pure bought is good kit and service provided was very good,they did everything they said they would.”

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Posted 5 years ago

“THEIVES!! Please DO NOT USE THESE PEOPLE Bought a stereo from them but was not informed that i needed another module for it to work fully. wasn't allowed a refund instead they gave a credit note which now i can't use as they said its been too long! Their attitude stinks telling me to take legal advice”

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Posted 5 years ago

“I ordered a car stereo from the Car Audio Centre. When the stereo arrived I noticed the actual Alpine packaging was damaged. Upon further inspection everything appeared to be OK. I installed the head unit only to find at the final stage of the installation that part of the loom was damaged. In retrospect I should had returned the whole head unit, but I thought that it would be easier to return just the damaged loom. This was agreed with the Car Audio Centre. It took over a month for a replacement to arrive in which they denied having receiving the damaged loom (thankfully I had proof of delivery) and when they sent the replacement part they sent the wrong part. I fully understand that things like this happen and with COVID-19 things take a little longer, but their customer service was shocking and they made me feel completely undervalued. My advice is to shop elsewhere as it is definitely worth spending a few pounds more to get customer service where you are treated like a human being.”

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Posted 5 years ago

“Friendly on the phone, very fast delivery. Great service all round”

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Posted 5 years ago

“The Road Angel Pure I have just purchased is unbelievably good, worth every penny of the reasonable price. Customer service was well above expectations. Well pleased.”

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Posted 5 years ago

“Really fast delivery and excellent price”

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Posted 5 years ago

“Efficient order and delivery process. Over the past months I have had many companies blame Covid for delayed deliveries. Car Audio Centre promised 24 hour delivery and that's what they delivered. Fantastic service.”

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Posted 5 years ago

“Too many marketing emails asking for feedback and reviews. Despite ticking the box saying no unsolicited emails when I bought the products, they continue to send the spam. The unsubscribe link attached to the spam emails also doesn't work. When you agree to buy something, you expect the seller to agree to do what they say they will do. Not cricket!”

Helpful Report

Posted 5 years ago

“Was able to send a picture of the original head unit and they responded by telling me exactly what I would need to install a double din unit. All came as expected. I ran into an issue at 10 to 5 in the evening and gave them a call.... they were able to tell me the answer straight away and unit fitted and good to go. Will be using again in the future.”

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Posted 5 years ago

“Excellent customer service and support. I would highly recommend them.”

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Posted 5 years ago

“Very helpful and quick ssrvice. Would recommend and use in future.”

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Posted 5 years ago

“Haven't checked as yet had previous items before 5star always recommend you guys top dog products”

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Posted 5 years ago

“Your service was excellent and delivery was fast however, I felt the customer service person who took my order was not very friendly and I did feel that £50 plus £7.50 for postage was rather high for an update of maps for my Snooper. Ventura. All in all, I am happy. Thank you.”

Helpful Report

Posted 5 years ago

Car Audio Centre is rated 4.4 based on 4,322 reviews