Car Audio Centre Reviews

Name: Car Audio Centre
Address: 29 Bridlesmith Gate, Nottingham, Nottinghamshire
Rating: 4.39

4.4 Rating 4,345 Reviews

84 %

of reviewers recommend Car Audio Centre

4.4

Based on 4,345 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0330 320 5050

Email:

sales@caraudiocentre.co.uk

Location:

29 Bridlesmith Gate,
Nottingham
Nottinghamshire
NG1 2GR

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Car Audio Centre 5 star review on 26th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rubbish. The item I ordered was not delivered and I am still waiting for the correct one to arrive. Admittedly you acknowledged this was all your mistake, so you get one star. I should have ordered his item from Amazon - delivered the next day at a lower price, and no hassle.”

Helpful Report

Posted 5 years ago

“Ordered two pairs of speakers, was charged for two pairs of speakers, I received one pair of speakers. I contacted them to ask what was up, and was told rather curtly they would refund the missing pair. No apology or explanation was given, and also to date no refund either. It shouldn't be the job of the customer to chase things up, that is what you have managers for, rather poor experience with them, and I will be looking elsewhere for the other car audio items I was considering buying.”

Helpful Report

Posted 5 years ago

“I ordered a new std card from snooper and found out its coming from u . 5 days I was told and it took 5 weeks after paying £25 for delivery and on top of that had to pay 20 euros at the post office as well an absolute diabolical experience”

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Posted 5 years ago

“Have not received goods yet”

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Posted 5 years ago

“Not to good sales guy told me a fib to get a sale.... Still waiting my next day delivery refund”

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Posted 5 years ago

“I asked this shop to supply and fit a pioneer head unit , terribly disappointed in there work carried out, there's scratches on the dash board and the console. The interia panels were broken or not put back properly. Just no care involved. I'll never use this shop again ,feel for anyone that does, they should be in the meat business.”

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Posted 5 years ago

“Never heard of the company”

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Posted 5 years ago

“After having to purchase a new SD card because our Snooper unit will not allow any updates, the SD card doesn't work either. And then to add insult to injury we have to pay a further £60 for the unit to be inspected. Feels like throwing good money after bad, very poor.”

Helpful Report

Posted 5 years ago

“You sent the wrong item out to me, which is no good to me. I’ve emailed you and I’m waiting for a response”

Helpful Report

Posted 5 years ago

“Horrendous service, arrogant customer service agent, hung up on me. Was more concerned about telling me about his Harrods purchase which he said he was returning. Why tell me this? Idiots.”

Helpful Report

Posted 5 years ago

“The SD card did not work correctly and Snooper said I need some files from them to load on to the device which they say they are trying to email to me but nothing is getting through to me. Feeling very disappointed here right now.”

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Posted 5 years ago

“Ordered a few items, had text update for delivery the items never came. Spoke to thier customer service. The guy was very arrogant seemed like he didnt know what he was doing. I dont think they have any stock and create false tracking numbers. Wont be using again.”

Helpful Report

Posted 5 years ago

“Quite happy to give a review but have not received the item although placing the order last Saturday and the review is coming before even receiving the order.”

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Posted 5 years ago

“Would give a negative 5. Paid 3 figures for a head unit and extra for nextday payment transaction went through when they did not even have in stock. Was then patronised when I called, justifiably frustrated. They do not run a tight ship and are plenty of other online retailers to give your money to in this sector who shine compared to this shower.”

Helpful Report

Posted 5 years ago

“I do not recall ever getting in touch with this company, they’re thanking me for an order I did not make”

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Posted 5 years ago

“I still haven't received my speakers and I got an email saying I have. I have been waiting since and still nothing”

Helpful Report

Posted 5 years ago

“I have sent it back as I could not fit it together. The "User Manual" needs reviewing as "Contents" page 2 do not marry up with actual pages : page 7 is not "MySpeed Plus", page 8 is not "Registering", page 9 is not "Start Up". Pages 1-11 have missing leading instructions.”

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Posted 5 years ago

“I was sent completely the wrong radio in spite of informing the sales assistant exactly what I wanted and the model of my car. It was very inconvenient and I am now awaiting the replacement”

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Posted 5 years ago

“Order made on the 06/05/21 paid for next day delivery I finally get the order on the 12/05/21 so much next day delivery from them. They don't refund the cost of the next day delivery. Number of calls to costume service, only get we look into it and get no body gets back in touch with you. You don't even get a sorry about your order. I shall not be ordering from them ever again Very bad service and costumer care”

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Posted 5 years ago

“You are asking me to give a review, but my items didn't even arrive yet...For 1 item I still didn't receive a confirmation about my purchase and it's been almost 1 week since I ordered.”

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Posted 5 years ago

Car Audio Centre is rated 4.4 based on 4,345 reviews