Car Audio Centre Reviews

Name: Car Audio Centre
Address: 29 Bridlesmith Gate, Nottingham, Nottinghamshire
Rating: 4.40

4.4 Rating 4,329 Reviews

84 %

of reviewers recommend Car Audio Centre

4.4

Based on 4,329 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0330 320 5050

Email:

sales@caraudiocentre.co.uk

Location:

29 Bridlesmith Gate,
Nottingham
Nottinghamshire
NG1 2GR

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Car Audio Centre 5 star review on 17th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I did not order anything from this company that I had never heard of, their customer services do not answer the phone or respond to messages left. Tracking information is a fabrication, the same goes for delivery method. Eventually I found out an item ordered from another company had been sent via Car Audio Centre.”

Helpful Report

Posted 3 years ago

“first time customer and last time I ordered a car radio and after 1 week it never arrived, so rang up customer services to see what the problem was and was told it was out of stock, even though they took the payment, they never emailed or made any such contact with me to make me aware of this,so i just cancelled VERY POOR BUSINESS !!”

Helpful Report

Posted 3 years ago

“Hopeless service, I had an email telling me my order had been dispatched, I had not ordered anything from them, I had never heard of the company. email states parcel is with Parcel-company(unnamed) tracking number is Tracking-Number! States track on line at Tracking-Link this is a generic term not a tracking number. Tried to phone, poor quality sound and repeated unhelpful message, phone never answered. leave message, never responded to to. Still waiting for delivery of ? Avoid”

Helpful Report

Posted 3 years ago

“I ordered an Amp, double subwoofer box, wiring kit & x2 xtinct subs about a month ago? Out of my whole order only got the subs, which I returned 1 & kept 1. I'm still waiting for my refund & there's no communication between car audio & myself whatsoever. I'm furious about this as I've left multiple messages online & called god knows how many times!! I've tried explaining myself over & over again & still no one listened? Now why should a paying customer have to wait to be refunded for the items I've not received & 1 item that I've returned? DPD the courier have even admitted their fault in making a mistake with the delivery, but car audio won't do the right thing & just refund what I've paid for? I always used them for my car, all my work was done by their fitting station in ilford, now I'm thinking twice about ever going back to them again!! So not just an online customer you've lost, but a shop customer too? I don't recommend them at all!!! Absolute joke!!”

Helpful Report

Posted 3 years ago

“Ordered a hardwire link wire for my dash camera, stated order dispatch. Didn't turn up, all contact with company ignored, Never ordering from company again. Legal action already underway.”

Helpful Report

Posted 3 years ago

“Wrong stuff delivered I ordered a incar charger lead for a s6900 sat nav and a mag mount not a bracket as I have got the bracket”

Helpful Report

Posted 3 years ago

“Contacted car audio by phone and by email to check that a wired to wireless Apple CarPlay adapter would work with my car only to find after purchasing it didn’t. Spoke with car audio and they explained they can’t check all vehicles, so why did they tell me it would! The paper work that came with the product had a link to check which vehicles it worked with and mine wasn’t listed, d sad o again why tell my it did when it doesn’t.”

Helpful Report

Posted 3 years ago

“I had to but another mulitplug connector due to the first one was sent out wrong part In the first place then charged me carriage agai”

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Posted 3 years ago

“Rubbish service sent a email that my order has been sent but no tracking number or company they are using”

Helpful Report

Posted 3 years ago

“Be ok if I actually ordered anything someone has used my card and committed fraud”

Helpful Report

Posted 3 years ago

“Very disappointed the sub did not arrive in the box like shown on the website, the sub then did not even fit in the box and needed to modified and the screws to fit the sub was also missing I sent them a message via WhatsApp and I sent an email both have been ignored that’s disrespectful they definitely need to work on there customer service.”

Helpful Report

Posted 3 years ago

“Not seen it yet”

Helpful Report

Posted 3 years ago

“Haven’t received the item yet!!”

Helpful Report

Posted 3 years ago

“Cant review as no goods received”

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Posted 3 years ago

“The kenwood tweeters sounded distorted on low volume so I don't even use them and the actual sound quality on the kenwood door speakers sounded the same as the standard ones so not very happy with the order at all.”

Helpful Report

Posted 4 years ago

“I ordered a part for my Sat nav and gave them the serial number. They sent the wrong part so now I have to pay to send it back in order to get a refund. I wi t be buying there again.”

Helpful Report

Posted 4 years ago

“Logged a question on their website about cut out sizes, no response, rang three times and told that I needed to speak to someone else and was then cut off three times. I then ordered the speakers on the off chance and guess what, they didn't fit. I will not be going back for the correct fitting size speakers.”

Helpful Report

Posted 4 years ago

“Not received package”

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Posted 4 years ago

“This is now the second S6900 I've ordered after the first one failed to work. This one isnt working either. NOT HAPPY!!! Both were ordered through Snooper themselves. If I could give zero stars I would!!!”

Helpful Report

Posted 4 years ago

“I have a eu truck card but all the Points of interest on it came for motor homes & caravans, nothing for trucks which makes it no good for me at all 🤬”

Helpful Report

Posted 4 years ago

Car Audio Centre is rated 4.4 based on 4,329 reviews