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Car Audio Centre Reviews

4.4 Rating 4,031 Reviews

85 %

of reviewers recommend Car Audio Centre

Company Reviews

Product Reviews

4.4

Based on 4,031 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

0330 320 5050

Email:

sales@caraudiocentre.co.uk

Location:

29 Bridlesmith Gate,
Nottingham
Nottinghamshire
NG1 2GR

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Car Audio Centre 5 star review on 11th April 2024

Car Audio Centre 5 star review on 26th November 2023

Robert Scott-Wilson

Car Audio Centre 5 star review on 15th September 2023

Car Audio Centre 5 star review on 13th January 2023

Car Audio Centre 5 star review on 7th January 2023

Car Audio Centre 1 star review on 3rd January 2023

Car Audio Centre 1 star review on 3rd January 2023

29

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Logged a question on their website about cut out sizes, no response, rang three times and told that I needed to speak to someone else and was then cut off three times. I then ordered the speakers on the off chance and guess what, they didn't fit. I will not be going back for the correct fitting size speakers.”

Posted 2 years ago

“Not received package”

Posted 2 years ago

“This is now the second S6900 I've ordered after the first one failed to work. This one isnt working either. NOT HAPPY!!! Both were ordered through Snooper themselves. If I could give zero stars I would!!!”

Posted 2 years ago

“I have a eu truck card but all the Points of interest on it came for motor homes & caravans, nothing for trucks which makes it no good for me at all 🤬”

Posted 2 years ago

“I have no idea what you are talking about. Obviously a scam email. I hope everybody ilstens to Martin Lewis the money man. Nearly every email you don't recognise will be a scam, just like this one.”

Posted 2 years ago

“Still not received my order so very difficult to give a good review! Where my stuff?”

Posted 2 years ago

“Items not arrived? No email acknowledgement or receipt sent?”

Posted 2 years ago

“A terrible experience... They sent me a open product with post-it note attached stating 'FAULTY' - I am amazed (I sent them a picture as well)!!! I contacted them via support email and they took a week to get back to me!!! They apologised and aske me to THEN contact their returns department via email... I asked them to send a new product in the meantime, with no reply. Very poor customers support. I should not have to go through a returns when they have made a MASSIVE ERROR. Still have no response from them.”

Posted 2 years ago

“Fed up with stupid e mails asking me to leave reviews”

Posted 2 years ago

“From the sales side it is perfect however on the postal side i was not impressed. I was told by two different people my package would be delivered to me by 3.00pm on Friday which i waited in all day for only to find out around six o'clock i has been delivered to Glasgow mail centre and i would not be getting delivery until the following day. If i had been told that initially i would not have wasted a full day sitting around the house waiting”

Posted 2 years ago

“!!!STAY AWAY!!! Honestly wish I could give half a star first if all the website needs redoing massively and you shouldn’t be able to pay for Saturday delivery if you are not eligible for it! Next when you call up it literally sounds like the most Budgeted intro I’ve ever heard fraud companies sound more legit. Control over there product is crazy I called up to ask when my purchases will be delivered and they couldn’t even tell me they had no clue ! I then received the sub with a sub enclosure only to find out they don’t supply the fixings to attach the sub. !!!STAY AWAY!!!”

Posted 2 years ago

“Poor experience. Bought a competition sub package only to have the order split and delivered on different days High wat wirint kit did not come with real copper however cca... The wiring kit didn't include cable end connectors which werae a pain to source... So finally gathered loads of components only to find sub and amp combination was not as lud as hoped... Rechecke the car audio Centre website which reccomend a sealed box not ported... Obviously they sen out a box that was not sealed Nd w The box finish was of a bad quality as can be seen in the pictures A lot of mis information in the reviews and not enougg information about each respective component... This experience has made me dislike the inphase brand, sell on the package I paid £600 for and revert back to pioneer”

Posted 2 years ago

“Item not received…”

Posted 2 years ago

“I ordered an item which I needed for the following weekend. Car Audio Centre took my money, then sent an email a couple of days later saying there was a problem with my order. The problem was, they didn’t have the item to sell! Five days later and I still haven’t got a refund. Avoid!”

Posted 2 years ago

“I bought a Road Angel Pure. The first one didn't work and I got a refund from Amazon. I tried the buy a new one from Car Audio but they were uninterested in offering real help. This annoyed me as I was already paying a subscription for the road angel with Car Audio and they did not accept any responsibility. I was forced to buy another one at increased and further cost (ie more than the refund) and Car Audio supplied me with a 'refurbished' (ie second hand ) model. Despite their reassurance that this works and was 'as good as new' when I got it it would not charge and I had to send it back to them. That was 2 weeks ago and I have heard nothing since. My expensive subscription to updates has not been refunded at all. Shocking unhelpful service in my honest opinion.”

Posted 2 years ago

“No help from snoop”

Posted 2 years ago

“Original Road Angel did not work. Car Audio Centre charged me for a new one Car Audio Centre refused to refund my subscription despite me not ha e a functional Road Angel Unit. The refurbished Road Angel decide they sent me would not charge despite them assuring me it was as good as new and worked Hopeless service.”

Posted 2 years ago

“Co pilot dab radio adapter did not work screen never lit up. Threw in bin and brought another. Wondered why it was only £25 now l know.”

Posted 2 years ago

“Only bought if could do next day delivery. Paid I think around 20 pounds for it but never arrived in time for going away.”

Posted 2 years ago

“New SD card ordered for a snooper satnav Wrong SD card sent, snooper are as much to blame letting companies like yours supply cards for there SatNavs. Still waiting for replacement card ! Totally unsatisfactory service”

Posted 2 years ago

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Car Audio Centre is rated 4.4 based on 4,031 reviews