Car Audio Centre Reviews

Name: Car Audio Centre
Address: 29 Bridlesmith Gate, Nottingham, Nottinghamshire
Rating: 4.40

4.4 Rating 4,303 Reviews

85 %

of reviewers recommend Car Audio Centre

4.4

Based on 4,303 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

0330 320 5050

Email:

sales@caraudiocentre.co.uk

Location:

29 Bridlesmith Gate,
Nottingham
Nottinghamshire
NG1 2GR

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Car Audio Centre 5 star review on 26th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wished I'd shipped around, could of saved £40”

Helpful Report

Posted 2 years ago

“Bought a snooper s6900 plus as I was told when I called up to update my current db8500 that even tho it was bought with lifetime map updates it was for only 8yrs and was now obsolete even tho it works perfectly well, do I was convinced to buy the 6900 plus that came promptly but took out of box and was running even older maps than my previous one…. So plugged in to my MacBook to update kept getting a error code whilst trying to update after numerous phone calls to snooper they then told me even tho it says it’s compatible with Apple MacBooks it currently isn’t and they don’t know when it will be ! And so I will need a windows computer to update ! I’m not sure what’s happened to snooper they used to be really on the ball there sat-nav was second to none ! Don’t buy ! Stay clear !”

Helpful Report

Posted 2 years ago

“Sales man said - easey to fit with instructions- no instructions came. Salesman was reluctant to answer my calls. Was then told to look at videos online. Which Dont show u how to fit it exactly . Mo the installer wanted £45 to tell me how to fit it but he told me how to do it anyway. Then a week after use the Pioneer head unit froze , and then sales department said this is normal for pioneer and to unplug it for 2 days to reset it. So far. It’s been a bad experience as I was sold a product that they know has issues an I didn’t get fitting instructions like I was told I’d get. Then the head unit fails when u ask it to play a USB. Which is all I really play.”

Helpful Report

Posted 2 years ago

“The CAM-TY5-RT interface was the wrong one, had a 24 pin plug instead if 16 pin plug. Still waiting for the correct one”

Helpful Report

Posted 2 years ago

“The fitting kit is poor, looks poor after you've fitted the Kenwood DNX7190DABS, gaps to the side of the head unit; no where near to a 'factory fitted' head unit look”

Helpful Report

Posted 2 years ago

“wrong part but unable to return item”

Helpful Report

Posted 2 years ago

“On speaking to the salesman I got though to on my phone call I was discussed with the way he spoke to me and very unhelpful He said I’ve been on the phone to you for 22 minutes we are not a technical service to help you to fit your radio go to a fitter who knows what to do instead asking me I asked to be put through to customer service And reported him I hope he gets a talking to Customer service sorted my problem And they were great Ian burrows”

Helpful Report

Posted 2 years ago

“I havnt received my order yet I have emailed thr company and no one even replied back to me with any info”

Helpful Report

Posted 2 years ago

“I needed a Steering wheel control adapator for my Jeep, I used the look up chart and it recommended the Connects2 ASWC so I ordered one, CAC sent a connects2 SWC3 (not compatible), spoke to their tech department and they confimred needed a ASWC, ordered one (connects2 ASWC) through their online shop and they sent another SWC (v5 this time) still not compatible. Phoned the sales team to make sure I ordered the Connects2 ASWC, they confirmed it then sent me a different brand which isn't compatible. sent it back and got a refund. 3 strikes and failed each time. Sorry would never use again.”

Helpful Report

Posted 2 years ago

“placed a review on the car audio centre website and they did not include it in their reviews, so it is showing a fake representation of their business. Ordered a pure vision product 1 year ago today and still has not arrived. Unbelievably they are still advertising the product to everyone that the product will be delivered in March. No one has informed me of updates with customer service or solving the issue. Someone mentioned they received the exact same product '6 months in of waiting' well where's my exactly the same product car audio center instead of keep adding the product as available to buy? Order number: CAC1810283”

Helpful Report

Posted 2 years ago

“new sd card not working phoned up told me about white nob on the side tryed it up and down Still not working was told to send vido ( what do you think i am thick left it over night will be ringing again at 0800hrs hope i get a better response”

Helpful Report

Posted 2 years ago

“I orders a car fascia kit for my Toyota Yaris and orders for the correct model of car. The sides of the main fascia part had snapped in transit so screws couldn't be fitted correctly and also the width of the fascia doesn't fir into existing car fascia sections.”

Car Audio Centre 1 star review on 3rd January 2023

Helpful Report

Posted 2 years ago

“I havent reciveing my item should be with 30/12/22 got nothing”

Helpful Report

Posted 2 years ago

“Nothing ordered from this web site”

Helpful Report

Posted 2 years ago

“Today its been 2 weeks since i ordered but did receive my parcel .i tried couple times to call but no 1 really help instead they offer me go to our branch and buy from there amd once u receive ur pacrcel send as back we will refund you.never use again waste of time”

Helpful Report

Posted 2 years ago

“A complete nightmare. The cable never arrived, and I am now waiting for a refund. Very poor communication throughtout.”

Helpful Report

Posted 2 years ago

“Can't track it, no idea what's going on here... not a great start...”

Helpful Report

Posted 2 years ago

“It still hasn’t arrived and I can’t even track it - appalling service 😡”

Helpful Report

Posted 2 years ago

“When it arrives, I'll let you know.... can't even check with a tracking number, as you haven't supplied one.”

Helpful Report

Posted 2 years ago

“Well this is the second time In a week you have asked.me to do .review and as yet I have not recieved my purchase. You say I can track my item but provide no tracking number and when I ring for a tracking number I get put in an automated que and finally cut off. I have no other way of contacting you but to write a review to which you might take norice. Furthermore reviews on other sites will be posted as.you have taken £299 for a service you have so far failed to provide I look forward to a.speedy response !!!”

Helpful Report

Posted 2 years ago

Car Audio Centre is rated 4.4 based on 4,303 reviews