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Car Audio Centre Reviews

4.4 Rating 4,321 Reviews
84 %
of reviewers recommend Car Audio Centre
4.4
Based on 4,321 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Car Audio Centre Reviews
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Phone:

0330 320 5050

Email:

sales@caraudiocentre.co.uk

Location:

29 Bridlesmith Gate,
Nottingham
Nottinghamshire
NG1 2GR

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Anonymous
Anonymous  // 01/01/2019
Excellent service. Quick delivery. Item works well with Jaguar XF (2019).
Helpful Report
Posted 2 years ago
Excellent company and very helpful top quality product too
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Posted 2 years ago
Excellent deal wish I would have gone for under seat sub. Is there a deal like that?
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Posted 2 years ago
It’s broken already. 10 days of use.
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Posted 2 years ago
Car Audio Centre are great. Recommend with no hesitation. Product not quite as good as expected i.e. sound quite poor.
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Posted 2 years ago
Good price, product and service, delivered within 24 hours.
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Posted 2 years ago
Good service.. good price.. good product
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Posted 2 years ago
Fantastic service. Goods were exactly as described. Good quality. Arrived within 3 working days. Will definitely be using this company again.
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Posted 2 years ago
4 months delay had to return first unit would not work replacement was a long time getting here little communication from supplier extremity disappointing even the set up did not go well not a pleasant experience
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Posted 2 years ago
I was sent out a second item not even it it’s original package it even had a used sticky pad on it that someone had just placed oa new pad over so I had to completely clean of the old pad and buy a new pad off eBay very very disappointed
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Posted 2 years ago
Worked perfectly to adapt a modern Pioneer ISO radio to my old 2004 Ford Focus.
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Posted 2 years ago
As described & quick delivery
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Posted 2 years ago
Excellent service. Quick delivery on time.
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Posted 2 years ago
Delivered quickly and was exactly as ordered. 10/10.
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Posted 2 years ago
Have not received my order. Told Dpd to leave at store but they still keep trying to deliver (without card)
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Posted 2 years ago
Placed order online and delivery promised within a week but turned out not in stock so took weeks to arrive. Had to ring a couple of times due to limited communication from car audio.
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Posted 2 years ago
Quick delivery, lowest price, free gifts. What's not to like?
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Posted 2 years ago
Ok, we all get things wrong, it’s how you deal with mistakes that show quality. I ordered a head unit and fitting kit for my vehicle. Price was good, and it arrived quickly. However, when I looked at what I’d received, it was wrong. I’d been sent the wrong adaptor for my head unit (bought in the same purchase and arrived in the same box). Also, no free gift (not so bothered about that, but don’t offer if you’re not going to supply). I double checked what I’d ordered, double checked the advice I’d been given, and sure enough, it was the wrong adaptor put in the package. I contacted customer services Friday morning, chased half way through the day to confirm I’d got the wrong adaptor, no reply till Monday. The advice was to contact a store to confirm it was the wrong part, which I did and the store confirmed it after phone call, email and another phone call. To deal with it quickly, I had to buy another fitting kit (another £80), and return the wrong one for a refund. They couldn’t send out the wrong part on its own, and didn’t want to do an exchange without receiving the wrong part first. I bought another kit, again it arrived quickly (again no free gift). However, fitting it today and this time the aerial adaptor is wrong. I’ve checked again, and sure enough I’ve selected the right van, correct original head unit etc. should be a double Fakra, I have been sent a single. I’ve ordered one from another store as I can’t be bothered with the run around, sorry.
Helpful Report
Posted 2 years ago
My Pure One hardly locks onto a satellite unless i perform a Pin-Reset. After contacting Road Angel they have offered to replace the item. The service team there are prompt to reply and helpful. After performing a Pin Reset on my device then it would work very well and i would consider it to be an excellent piece of equipmemt, if i didn't have to go through the Pin-Reset process every time i wanted to use it.
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Posted 2 years ago
Per Order 02/May/2023, for delivery 22/May/23, arrived 21/JULY/23, & did not connect/work returned awaiting window mount returned wrong one, cause for complaint???? Unhappy is the word
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Posted 2 years ago
Car Audio Centre is rated 4.4 based on 4,321 reviews