Car Audio Centre Reviews

Name: Car Audio Centre
Address: 29 Bridlesmith Gate, Nottingham, Nottinghamshire
Rating: 4.39

4.4 Rating 4,345 Reviews

84 %

of reviewers recommend Car Audio Centre

4.4

Based on 4,345 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0330 320 5050

Email:

sales@caraudiocentre.co.uk

Location:

29 Bridlesmith Gate,
Nottingham
Nottinghamshire
NG1 2GR

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Car Audio Centre 5 star review on 26th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, lowest price, free gifts. What's not to like?”

Helpful Report

Posted 3 years ago

“Ok, we all get things wrong, it’s how you deal with mistakes that show quality. I ordered a head unit and fitting kit for my vehicle. Price was good, and it arrived quickly. However, when I looked at what I’d received, it was wrong. I’d been sent the wrong adaptor for my head unit (bought in the same purchase and arrived in the same box). Also, no free gift (not so bothered about that, but don’t offer if you’re not going to supply). I double checked what I’d ordered, double checked the advice I’d been given, and sure enough, it was the wrong adaptor put in the package. I contacted customer services Friday morning, chased half way through the day to confirm I’d got the wrong adaptor, no reply till Monday. The advice was to contact a store to confirm it was the wrong part, which I did and the store confirmed it after phone call, email and another phone call. To deal with it quickly, I had to buy another fitting kit (another £80), and return the wrong one for a refund. They couldn’t send out the wrong part on its own, and didn’t want to do an exchange without receiving the wrong part first. I bought another kit, again it arrived quickly (again no free gift). However, fitting it today and this time the aerial adaptor is wrong. I’ve checked again, and sure enough I’ve selected the right van, correct original head unit etc. should be a double Fakra, I have been sent a single. I’ve ordered one from another store as I can’t be bothered with the run around, sorry.”

Helpful Report

Posted 3 years ago

“My Pure One hardly locks onto a satellite unless i perform a Pin-Reset. After contacting Road Angel they have offered to replace the item. The service team there are prompt to reply and helpful. After performing a Pin Reset on my device then it would work very well and i would consider it to be an excellent piece of equipmemt, if i didn't have to go through the Pin-Reset process every time i wanted to use it.”

Helpful Report

Posted 3 years ago

“Per Order 02/May/2023, for delivery 22/May/23, arrived 21/JULY/23, & did not connect/work returned awaiting window mount returned wrong one, cause for complaint???? Unhappy is the word”

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Posted 3 years ago

“Without consulting they will send out any old rubbish if the specific item you ordered is out of stock. Causing you delays while you have to return the item and wait for a refund to then reorder from a better quality seller. Defo avoid Car Audio Centre at all costs.”

Helpful Report

Posted 3 years ago

“Very well made replacement”

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Posted 3 years ago

“Speedy delivery and Excellent Sub Woofer Well packed and Very Happy with my order ☺️”

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Posted 3 years ago

“Very competitive prices and prompt delivery.”

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Posted 3 years ago

“Very fast delivery.”

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Posted 3 years ago

“Happy customer here. Car Audio Center done me proud. Purchased Road Angel stereo head unit. Top quality, great unbeatable price, fast delivery. Had slight problem with DAB antenna which was resolved quickly no questions asked and replacement sent . Excellent customer service”

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Posted 3 years ago

“Great piece of kit fit the Punto perfectly really easy to fit. At a good price and fast delivery.”

Helpful Report

Posted 3 years ago

“Very good to deal with 👍”

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Posted 3 years ago

“Excellent post sales advice”

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Posted 3 years ago

“Brilliant service all round , item well packed and posted out quickly. . Great price .”

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Posted 3 years ago

“Very helpful and fast delivery service would recommend this company”

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Posted 3 years ago

“Very good price and prompt delivery. Exactly as advertised and with a free gift. Would definitely use Car Audio Centre again. Well done.”

Helpful Report

Posted 3 years ago

“Arrived very promptly. Excellent service. Device not fitted yet but looking forward to getting it up and running.”

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Posted 3 years ago

“Good service as usual, used them many times in the pasted delivery was good and product as described. Well done”

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Posted 3 years ago

“Quality and performance if the product gets 4 to 5 stars! The delivery via DPD was shocking (left in doorstep in full view of main road) and the installation instructions were so limited I first was convinced I’d been sent the wrong product and almost sent it back! With a little more thought and effort on the sellers behalf this review could have been glowing. In reality I may look elsewhere for similar products next time.”

Helpful Report

Posted 3 years ago

“Top quality. Fast delivery 👍”

Helpful Report

Posted 3 years ago

Car Audio Centre is rated 4.4 based on 4,345 reviews