“Scam!!! Offered full insurance but on the place had to pay extra 300euro for 9 days.
155 euro has been paid already. Not cheap at all!!!
Horrible place, avoid it at all causes!”
“We have book our car with you.
Unfortunately budget rent car didn't uner your booking and told us Because your flight was light we can not offer you the the car you reserved.
They cheated us and give us car with higher rates and charge us some other fees that didn't inform us.
That was very bad.
We need your help to sattel this issue.”
“It's not reliable.
We rented a car (27/june) in Romania and in the contract with carjet they stated that an amount of approximately 1,000 euros would be BLOCKED on the credit card. The company responsible for renting the vehicle wanted to CHARGE the amount. We contacted Carjet ar the same data and chose to cancel the rental due to differences between the contracted service and the service actually offered. We had confirmation that the cancellation had been made and we would have a full refund for services not provided. The only refund we had was for insurance, but none related to the car.
We tried several contacts by email and by phone, but we could not get through the callcenter and emails never were answered (till 06/07)
It's very easy and cheap to hire, but the after sales service is horrible. I do not recommend.”
“Najhoršia spoločnosť, neodporúčam ju použiť nikomu. Je to veľký podvod. S jedným človekom prevezmete auto,povie vám, že je všetko v poriadku. Potom pri odovzdavani príde iný človek, ktorý auto skontroluje a za značí chyby o ktorých už vie. Na druhy deň vám príde faktúra o zaplatení poškodenia auta, za ktoré už asi zaplatilo veľa zákazníkov. Sú to obyčajný podvodnici.”
“Car jet is advertising with free cancellation. Due to a small mistake i booked the wrong dates. Within minutes after booking I tried to change the dates, which seemed to be impossible. No back-up from EuropCar either where the car actually came from. No flexibility from both sides at all. Never ever again that I am even thinking about booking with CarJet!”
“I do not recommend renting from CarJet.com. At the time of booking I was charged the full amount including insurance, and when I picked up the car I was told that the insurance is not valid. I tried to contact the CarJet representatives, but it was impossible on the phone, and the e-mail address does not exist. I paid for a new insurance and later I tried to contact both CarJet and the insurance company, but I did not receive any answer. Do not be fooled by the price of their offer. When you pick up the car you will have unpleasant surprises.”
““Please do not use this company. Carjet are a complete scam.
They are a 3rd party and not a vehicle rental company.
Having paid what appears to be a competitive rate to Carjet, you will at a later date be charged almost the same figure by the actual rental company you hire the vehicle from.
They also make it impossible to contact them to complain.
I have been using carjet before But never been shafted as bad as the time”
“Please do not use this company. Carjet are a complete scam.
They are a 3rd party and not a vehicle rental company.
Having paid what appears to be a competitive rate to Carjet, you will at a later date be charged almost the same figure by the actual rental company you hire the vehicle from.
They also make it impossible to contact them to complain.”
“PEOPLE CARJET ORGANISED A CAR WITH TURISPRIME AT FARO AIRPORT , i got there they were shut 2 other couple also waiting were furios at 11.30am caretaker said theyve gone home for lunch and does not know when they are coming back , the place has huge white iron sliding gates for there own protection. ( now i know why )
HIRING A CAR FROM CAR JET OR TURISPRIME IS LIKE GOING TO THE CASINO
this is my honest opinion. looking at reveiws that why i say this.
50/50 chance you,ll get a car. do it dont bank on it. ( carjet i want my £ 75.00 back )”
“I had a reservation on June 25,and I ask if they could bring the car an hour1.30 early, they TX back they wanted more money plus 900 security deposit, I told the manager I have Taking out full collision coverage, because I complain they cancel my rental.”
“Booked, paid and waited my holiday. A few days prior to my holiday I receive an email telling me that my booking was canceled due to no availability of cars. I was refunded. No problem so far. Searched again, same period, same car, found same supplier, but with a higher price. So... it wasn't car availability, but the renter canceled my booking to sell for a higher price.
I was expecting customers to be 'protected' by this intermediary for such scams, but no... So here is my 1 star out of 5. I'll use another company.”
“This company is BIG SCAM! Took my money for car rental then you get to the site they tell you need to pay £2500 deposites, show 2 proof of address, 3 month payslips, passport, driving licence etc. No refund and no cancellation. Lost lots of money!! Bastards!!!!!!”
“The worst customer service and or company I have ever dealt with don’t do it! Got there and my booking went from $95 to $ 240 dollars there’s no live person you get someone who can’t speak English thru a tv screen!! No phone number on website to call to have me shuttled to the damn car!! That I had a family emergency while I was out there and needed to extend my reservation a few hours they wouldn’t do it, wouldn’t let me speak to a manager and when they gave me the managers email it was invalid! Then I filled up drove about 6 miles to airport and they charged me 45 in missing gas r u serious? Biggest joke ever o have called the BBB in Florida and the news channel and local enforcement will be my next call! I have never experienced something so terrible in my life! Do not go thru car jet or right car!!! Stay on airport property I went to hertz next day and it was fantastic !”
“Don't rent car from carjet.com, its SCAM, no telephone or email, only automatic answers. We book the car in Corfu, Acharavi for two days from 10:00 hour to another day 19:00, but when I want to take car, Rental Company (Thrifty) say, that he not have a car and must be drive to the garage to clean a car and then will be return to the office. He say that car will be ready must be in 11:00 hour or longer and I can cancel the reservation. I cancel the reservation and I receive a mail, that refund will be 19,90 our (I pay for two days with better insurance 152,72 eur). I write the email, but not receive the answers.
Don't rent car from carjet.com. You not receive Your money after cancelation (for not your fault) and not receive the answer for Your request.”
“Never ever again with carjet. I was waiting on the aiport nobody came to pick me up I was calling other company Kaizen Rent and they told me they can see they cancelled my booking. I didn't get any email with cancellation nothing at all. I can't find number to contact them. They took money from my account as well. The worst company ever!!”
“Bei Abholung keine Kondersitze vorhanden! Trotz Onlinebuchung und Bestätigung von drei Kindersitzen war bei Abholung kein Kondersitz vorhanden. Zudem mussten wir -bevor uns das mitgeteilt wurde- auch noch 1.5Std auf den Kontakt warten. Das Auto konnte entsprechend nicht genutzt werden und wir mussten spontan vor Ort nach einem anderen Anbieter suchen. Eine bodenlose Unverschämtheit!”
