CARZ Glasgow Reviews

Name: CARZ Glasgow
Address: 500 Hillington Road, Glasgow, Glasgow
Rating: 4.73

4.7 Rating 8,169 Reviews

96 %

of reviewers recommend CARZ Glasgow

Company Reviews

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Visit Website

Phone:

0141 3751 444

Email:

sales@petervardy.com

Location:

500 Hillington Road, Glasgow
Glasgow
G52 4XA

CARZ Glasgow 5 star review on 19th August 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service from Sean.”

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Posted 6 years ago

“Good customer service”

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Posted 6 years ago

“Nathan was great and very helpful. Would recommend”

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Posted 6 years ago

“Arranged to collect the car and twice as the previous finance had not been cleared up. When I came the second time that car had not had any of the agreed work done to it. Alloy wheels scuffed, badges missing and not properly valeted. I refused to take the car. The car was then delivered out to me a few days later and was still not to a standard I would have expected. Inside and under the bonnet not properly presented. Overspray still present from the small from bumper trim repair. The first day we took the car out the engine management light was on and the rear brakes had a little bit of grinding. I reported both and almost a week later still no call to sort something out. Stuart Fraser was very helpful in sales but aftersales has been terrible. I am not confident the car had been properly inspected or serviced and find it shocking that no one has contacted me to address the issues. I have now been contacted by Alistair Page who has apologised for the issues that I experienced. Alistair has assured me that everything will now be put right and explained the disappointment that I did not experience better customer care from the first point of collecting the car. Sometimes in customer care we don’t get it right every time but it’s how you react when things do go wrong and how you address those issues. I have to say that I am satisfied that my issues will now be resolved and we can look forward to enjoying the car.”

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Posted 6 years ago

“Sale guys were good, after sales not the best”

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Posted 6 years ago

“The sales representative that dealt with us, Brian McWilliams, was excellent - he spent ages with us and we test drove several cars, so 5 stars to him. However when we collected the car it hadn't been valeted (still had road dirt from when we test drove it, scratches that should have been polished out and muddy marks in the boot) which makes a farce of the check list that's left inside the car with all boxes ticked! The service book was missing from the glove-box but was posted straight out when I phoned to query it, so I think that was a genuine mistake. We paid a deposit to hold the car for 48 hours whilst we made a decision and were given a print out of the details - it had the incorrect date of first registration so what we thought was going to be free road tax was actually £140 - to be fair Brian had said it was £140 but when we got home and saw the registration date was pre April 2017 we assumed that information was correct - another lack of attention to detail.”

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Posted 6 years ago

“Attractive store, welcoming staff. Good selection of cars at a fair price. That store does not provide after sales service is a disadvantage. Car was not ready in time and I had to spend an extra day in Glasgow but we were given the Safeguard treatment in compensation.”

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Posted 6 years ago

“Roger was good himself, but the car itself has had a few problems, started with the headlight, then they replaced it and now the interior lights are no longer working. Music has a crackly noise when playing and then the drivers door has a hollow kind of noise. Hopefully this will all be resolved.”

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Posted 6 years ago

“Love my new car”

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Posted 6 years ago

“No pressure to buy, were left to browse and answered our questions. Salesman was freindly and pleasant, but had a few issues in other areas.”

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Posted 6 years ago

“I got the car I wanted within 5 hours of seeing the car and paying for it”

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Posted 6 years ago

“On recently buying our car at Peter Vardy CarStore Glasgow we had Kim as our dealer. Kim was very helpful and professional throughout our couple of visits to the premises and over phone.”

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Posted 6 years ago

“Little bit of drama thats getting sorted. Hats off to peter vardy for doing everything they can to rectify some minor issues.”

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Posted 6 years ago

“The service we received from Lisa was first class”

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Posted 6 years ago

“Very friendly service, no hard sell. My son particularly enjoyed the play area.”

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Posted 6 years ago

“Dealt with Ryan in the showroom, went out his way to make sure we got the perfect first car for our daughter.”

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Posted 6 years ago

“Connor was helpful in overcoming a couple of issues which I did appreciate and was clear in breaking down the different aspects of the deal.”

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Posted 6 years ago

“Warm welcome, help and advice , customer care and information relevant to our needs”

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Posted 6 years ago

“Kept in touch and delivered car on time”

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Posted 6 years ago

“Vehicle was excellently valeted and presented well”

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Posted 6 years ago

CARZ Glasgow is rated 4.7 based on 8,169 reviews