CARZ Glasgow Reviews

Name: CARZ Glasgow
Address: 500 Hillington Road, Glasgow, Glasgow
Rating: 4.73

4.7 Rating 8,169 Reviews

96 %

of reviewers recommend CARZ Glasgow

Company Reviews

Info

Visit Website

Phone:

0141 3751 444

Email:

sales@petervardy.com

Location:

500 Hillington Road, Glasgow
Glasgow
G52 4XA

CARZ Glasgow 5 star review on 19th August 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second car I have bought at the car store and the service was excellent I would recommend it to friends and family”

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Posted 3 years ago

Good Afternoon James, Thank you for your review. We really appreciate this. We hope you enjoy your new car! Team PV

Posted 3 years ago

“Changed our car during the COVID period and was very impressed with the health and safety standards that were in place that made us very comfortable. Our sales rep, Connor was very helpful and arranged a test drive and the vehicle was suitably fuelled to ensure a proper test. We decided to buy and had a car to exchange and we received a good trade in price. As it was near the end of the month there was a bit of a rush following hand over to the dispatching team and we had to chase up the service book that was missing only to find the car had not been serviced. Once the issue was handed back to Connor he got this sorted very quickly and booked in just over a week after picking it up; if it hadn’t been a month end I don’t think this oversight would have happened. All in all I found the experience very good.”

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Posted 3 years ago

Good Afternoon Paul, Thank you for your review. We are sorry to hear about this. We hope you enjoy your new car! Thanks, Team PV

Posted 3 years ago

“On the whole I was pretty satisfied with the service only down side was ( 1 ) the offer on the trade in from the sales team was half the price on your own web site so wasn't to pleased about that ( 2 ) was told the car would be read for collecting at 4-00pm I duly arrived in plenty of time received car at4-55pm other than that car ( touch wood )is driving well”

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Posted 3 years ago

Good Afternoon, Thank you for your review. We are sorry to hear of this. We hope you enjoy your car! Thanks, Team PV

Posted 3 years ago

“Staff were really helpful however on the pick up day we were delayed due to marks still on car. Once in car noticed knob for mirror still missing and green algae around wing mirrors.”

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Posted 3 years ago

Good Afternoon Michelle, Thank you for your review. We are sorry to hear this. If you have any outstanding issues please email customerservice@petervardy.com Thanks, Team PV

Posted 3 years ago

“Jodie Boyle 5 out of 5! Zoe (admin 5 out of 5! George Ewart 5 out of 5! The service inbetween was disappointing. Car not ready. Quality Control not adhered to. Car not taxed. However, the above 3 members of staff sorted the problems created by less efficient staff - it would appear our cars were rushed out the door after waiting 5 hours. Recommendation only due to the above staff members...they've ensured we will be repeat customers again.”

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Posted 3 years ago

Morning Kenneth, Thank you for your review. We are sorry to hear of your issues but we are glad our team were able to sort these for you! Thanks, Team PV

Posted 3 years ago

“The sales guy George was great however fetching the car i Was advised to come at 11-00 on Tuesday, although I emailed on monday to confirm the car was not ready they were not aware that I was collecting at all. Instead of telling me this they left me waiting well over an hour eventually after an hour and a half of me complaining I eventually had someone come help me. Left close to two hours after appointment. Was very disappointing as the sales team were great. Would have rather been told it was not ready and would have came back another day.”

Helpful Report

Posted 3 years ago

Hello Karen, We are very sorry to hear of the issues you have experienced during collecting your car. If you have any outstanding concerns please contact our customer service team by email on customerservice@petervardy,com . Regards, Team PV

Posted 3 years ago

“All the sales staff are great and very helpful. Car is in great condition and all repairs promised had been carried out before pick up. It wasn't a 7 day turn around as advised which was dissapointing but I do love the car and the staff I dealt with where great”

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Posted 3 years ago

Thank you for your review. We are sorry to hear you did t get your car in 7 days. Team PV

Posted 3 years ago

“When I came to pick up the car, the car wheel rims were greasy and dirty and had to be cleaned. However the young lady who dealt with this was excellent. the service book was not stamped with the service and I had to phone to check the service had been done, then bring it back to be stamped. When My husband spoke to them re their online deal, they didn’t know about the supaguard deal which they advertised online, which was supposed to give you 40 litres of free fuel if you took the deal, my husband had to tell them about it, but they improved their offer due to this.”

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Posted 3 years ago

Thank you for your review! We Appreciate this. Team PV

Posted 3 years ago

“Great service and friendly staff. Very pleased with my new car too!”

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Posted 3 years ago

Thank you for your five star review! We hope to see you again! Team PV

Posted 3 years ago

“Good store. Nice staff. Covid restrictions slowed things down a bit.”

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Posted 3 years ago

Thank you for your review! We appreciate this. Team PV

Posted 3 years ago

“Friendly staff good selection of cars Nicky displayed. Despite current COVID-19 restrictions generally a good experience with no frills.”

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Posted 3 years ago

Thank you for your review! We appreciate this. Team PV

Posted 3 years ago

“I have had one issue over a refund of my deposit which highlighted not ideal after sales from the finance dept, however, though I have had to chase things up, the car sales man, Brian McWilliams, has been very supportive. Very pleased with the car we purchased.”

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Posted 3 years ago

Thank you for your review. We are sorry to hear that. Team PV

Posted 3 years ago

“Had a very pleasant experience buying our car at Peter Vardy, didn't have car at price we wanted but were very accommodating. Only down side was delay with paperwork on day of collection, 11am pick up turned into 2.30pm 😕”

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Posted 3 years ago

Thank you for your review. We are sorry to hear this. Team PV

Posted 3 years ago

“The sales person, Ian, was fantastic. Unfortunately when we received the car it was not valeted properly and the paint protection we paid for was incorrectly applied and no customer pack available.”

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Posted 3 years ago

Thank you for your review. We are sorry to hear this. Team PV

Posted 3 years ago

“Sale was quick and easy, staff were nice”

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Posted 3 years ago

Thank you for your review! We appreciate this. Team PV

Posted 3 years ago

“The actual visit/buying of the car was great. However I have had to go back in twice because the service check had not been added to the service manual and an oil light was on - I had called a few times and was told to go back any time on a Saturday and someone would reset the light. However, when I turned up at 3pm I was told all service employees had gone home and that I would need to return on a weekday (*when we spotted that the service booklet had not been complete). I have also called several times about a holiday voucher I was promised when I purchased the car and still have had no word of it. I have spoken to 4 different people on separate occasions, non of whom have got back to me.”

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Posted 4 years ago

“Customer service from Ryan was very good, enjoyed the experience !”

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Posted 4 years ago

“Customer advisor was friendly and helpful”

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Posted 4 years ago

“Paul our sales executive was great. Things took a bit of a rocky start with issues with our car but he and Shannon at handover both sorted it and got the car looking great. He got it booked in for us and even called a few days later we took the car away to ask how we were getting on. Nice wee courtesy call after a purchase is always nice. Thank you Paul and also the others involved in our journey ! :)”

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Posted 4 years ago

“Helped me find the type of car I was looking for with no bother at all.”

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Posted 4 years ago

CARZ Glasgow is rated 4.7 based on 8,169 reviews