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CARZ Glasgow Reviews

4.7 Rating 8,169 Reviews

96 %

of reviewers recommend CARZ Glasgow

Company Reviews

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Phone:

0141 3751 444

Email:

sales@petervardy.com

Location:

500 Hillington Road, Glasgow
Glasgow
G52 4XA

CARZ Glasgow 5 star review on 19th August 2021

Lyndsey Tierney

CARZ Glasgow 5 star review on 29th July 2021

CARZ Glasgow 5 star review on 6th July 2021

Christopher Hurst

CARZ Glasgow 5 star review on 2nd May 2021

CARZ Glasgow 5 star review on 29th April 2021

Rachel Stevenson

CARZ Glasgow 5 star review on 28th April 2021

CARZ Glasgow 5 star review on 25th March 2021

Anthony Docherty

45

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When buying my car I was promised it would come with sat nav. The car is equipped with sat nav however, it took over a month and some really frustrating conversations to finally get the sd card which enables me to use it in the car. Also the car has two ripped seats which do not meet the "prestine standard" I was told about. I would recommend Peter vardy but would also recommend you take a closer look at what your getting.”

Posted 8 years ago

“Initially made an appointment on 10 November to view car from website, told it was already sold. There was not one car on display in our budget range in the "superstore". Eventually choose a car which was in Aberdeen, which fitted our specification and had 54k mileage for a 62 plate. This took from Wednesday until Monday before we could test drive it. We went ahead and agreed to purchase the car. This then took until Saturday 21 November before we could collect it and another appointment made for 9am. There was no MOT certificate available and we discovered after driving home that the actual mileage was over 61k. To date no MOT certificate has been received. Have we been sold a car that does not have any MOT certificate? If it it does, why the delay in sending it to us. All round an extremely poor experience which I would not wish on family or friends. As a matter of interest the initial car were interested in is STILL on your website. Sums up your service, all talk and no action. Gerry McCaugherty 27 November 2015”

Posted 8 years ago

“First of all, I was misled with the price I received on the car I traded in. I picked up my new car, on which the front passenger door does not open from the inside. There is condensation inside my headlights and the breaks squeak like mad! Problems I would not expect to find on a car I paid the best part of £13,000 for.”

Posted 8 years ago

“I am more than happy with my car and the service I received when buying my own car at the Car Store in Hillington. However, after receiving excellent service I decided to 'refer a friend' through the Peter Vardy 'refer a friend' scheme. This entitled her to £50 off a new car, and a cheque for me for £50!! As always this was too good to be true. I have had to contact the car store 7 times to ask about the whereabouts of my cheque. Most recently I have been asked again to provide details for my purchase and my friends purchase. It has been 9 weeks since I referred someone and I am still feel no closer to resolving this situation. Don't offer an incentive if you're not willing to pay out!!”

Posted 8 years ago

“After picking up my car, on the way home I noticed the steering of the vehicle was pulling to the left hand side. There was also a squeeking noise coming from the brakes which should never happen when purchasing a car at £18500. The staff were very pleasant and helpful which brought the poor quality of the product up. Now having taken the car back into the garage to be repaired, both issues are still the same. The steering is still veering across the road to the left hand side, and also there is still the squeaking noise coming from the brakes.”

Posted 8 years ago

“I purchased a Vauxhall Corsa from you on 31 August 2015. When I corrected this car it was confirmed that the road tax was to fun to September or I would collect the car a different day. When I collected my car Reg DU15WZF, the road tax was not correct and I was advised a cheque was to be arranged. It took me around 5 calls to arrange the time when I was to collect my car as your staff would not call me at the arranged time on the number I had advised I could be contacted. Once I collected my car, I then had to wait over 2 weeks for the cheque and having me chase this up numerous times. Throughout these 2 weeks I had received numerous calls from various departments within your office for a man called Declan, this person I presume was purchasing a car from you and no matter how many time I told your callers that my number was not his I received around 12 calls. I also received a text from black horse finance with a finance number that was not mine. I feel that this as a breach of data protection as this man Declan must have my phone numbers on his confirmation which I a very unhappy about. I have also had to chase up the holiday voucher of £150 that was offered as part of this sale which I received over 3 weeks later. As i always purchase my holidays via a travel agent this voucher is not worth the paper it is written on and I feel that this is miss-selling. I await your response.”

Posted 8 years ago

“My experience started really positive. (even though I never wanted to be their in the first place as the wife wanted a new car) Salesman (Jamie) was good I liked his style - very informative not pushy laid the facts out clearly to see and allowed us to make our own mind up on what we wanted and what we didn't, we were happy to proceed with an application and go home awaiting a decision on finance. Call came back that night saying finance accepted and we can proceed with Test Drive and then sign final documents. This is when it turned into a nightmare - multiple contracts with wrong information including type of car we were buying - car value being wrong - car deposit being wrong - car incentives being wrong. Started to lose the will to live something that should have taken 30 mins took well over two hours, was going to cancel agreement when I called in one of the sales "floor managers Ian" forgot to hang phone up properly and broadcasted to me his real concern of me cancelling "Mate he's just cancelled on you" was the cry. Finally spoke to James I think the main floor manager - came on with a total understanding of what problem I had and named them off as if he conducted the issues himself (which he didn't) gave me a resolution and the deal was back on again. Also don't like that fact you have to give details every time you enter building are are coloured coded with a lanyard so salesmen know who is fair game to approach Props to - Jamie (although unsure if he was at fault with paperwork as someone was and nobody has answered this yet - you can't fix something if no responsibility is taken) - Graham in finance as he had to run around crazy fixing others mistakes - Ian for making me even more annoyed (Sort yourself out) - James for fixing issues and making sure I was incentivised as an apology Also to the girls in the office they were great and have no complaints but would suggest not letting issues like that happen in the first place the CarStore has so much potential to be better than most Including "Arnold Shark"”

Posted 8 years ago

“Initially I was pleased with the lack of pressure and level of information offered. However I have since been disappointed with some aspects of my purchase. There was a key and the SD cards missing. Granted replacements were arranged but they were not available until after I picked the car up. I won't get the key till 18th and the SD card till the 21st. The service record was incomplete and not declared. I had to inquire about it. A solution has been offered but hasn't yet taken place. When I got home I discovered damage to the interior of the boot door which I have reported. Arrangements have been made to repair/replace on 21st Sept. Since then I have discovered a recess lid missing and am disappointed with the number of scratches on the bodywork. I have had to pursue the issue of the Service Record and have been given conflicting information from Nissan and Peter Vardy regarding the validity of the warranty. I have been assured this will be resolved. Since buying the car I have discovered it was a hire car. This was not declared and had I known I would not have bought it”

Posted 8 years ago

“didnt realize I had to spend over £7500 before I was entitled to a glass of appletizer and the thorntons chocolate car or even the mot certificate or even a full valet or maybe not every customer gets these ? having to wait two weeks to get the car and constantly having to phone to get info had the car for under a week now will have to take it back as something rattling under neath and still waiting for mot to be posted out to me so not a satisfied customer david from paisley”

Posted 8 years ago

“Having dealt with Peter Vardy Motherwell in the purchase of my last car, I was expecting the same excellent service. However I have been extremely disappointed. Service at the car store is dismal. After an easy sale to us the service seemed to drop like a stone ,with no one really interested. When trying to get in contact with the store over issues the phones ring out incessantly and you have to contact Vardy Motherwell to put you thru' I love my car but would be reluctant to deal with the car store in future.”

Posted 8 years ago

“1. The two front tyres were to be replaced and they were replaced with different types, not illegal but not acceptable it terms of safety. 2. The front headlights were replaced due to damage to the units. The nearside unit is currently loose as it has nor been fitted correctly ! Secondly the bumper has nor been refitted correctly, possibly due to the side clip being broken or just not clipped in correctly. There is also a screw missing from the bumper figment. Please contact me (after 23/6/2015 15:00hrs) to discuss rectifying these unacceptable faults. This is not what I expected from a reputable garage ! Derek Espie - 07900 573 843”

Posted 8 years ago

“Started well, however the "traditional" car sales tactics soon kicks in and its really then just like every other garage. Collected the car only to find that since the test drive a 10 inch scratch had appeared on the windscreen which was completely missed during the 114 inspection check, the MOT, the person who drove the car into the collection bay and the handover guy. Make me wonder what else they have missed. 3 weeks later, still waiting for my windscreen to be replaced. Poor service all round.”

Posted 8 years ago

“Lovely showroom, but constantly asked if I wanted a drink. Shook 5 different peoples hand an 1 visit! Poor after sales care. Salesman not interested in problems with car he has sold me. Still waiting for him to call me back! Lovely lady on the phone arranged repair a week later, which the salesman could have arranged. Went in with rattling noise, came out with noise. Still waiting on noise & problems with paintwork (which I pointed out at time) to be resolved 3 weeks later due to getting a courtesy car.......”

Posted 9 years ago

“My rating would have been different but due to the incorrect information given to myself by you staff, causing me inconvenience, additional cost and an extra owner on the log book, I give a poor rating as opposed to very poor as there were good points about my experience with your company. Davie Clark”

Posted 10 years ago

“after dealing with arnold clark for a number of years thought peter vardy couldn't be any worse but seems to be once you have signed on the dotted line the after care is exactly the same.”

Posted 10 years ago

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CARZ Glasgow is rated 4.7 based on 8,169 reviews