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Club L London Reviews

4.0 Rating 1,518 Reviews
75 %
of reviewers recommend Club L London
4.0
Based on 1,518 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
2.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Club L London 1 star review on 22nd August 2025
Anonymous
Club L London 5 star review on 6th January 2025
Anonymous
Club L London 5 star review on 6th January 2025
Anonymous
Club L London 2 star review on 4th October 2024
Anonymous
Club L London 1 star review on 10th May 2024
Beth
Club L London 1 star review on 10th May 2024
Beth
Club L London 1 star review on 10th May 2024
Beth
230
Anonymous
Anonymous  // 01/01/2019
Can never usually find a dress to fit me perfectly for my size and height but finally club L London provided me with exactly what I was looking for ! Stunning dress and will definitely be ordering again !
Helpful Report
Posted 3 years ago
Great quality dresses with easy next day delivery, plenty of choice for style and the website made for quick browsing, will definitely shop here again.
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Posted 3 years ago
The dress is stunning! slightly bigger on the back so will need to get taken in but perfect everywhere else! I feel like a queen wearing it! cannot wait to wear it out, amazing quality!
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Posted 3 years ago
Delivery is very fast, the dresses are amazing quality
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Posted 3 years ago
Quick delivery, item just as pictured 🤍
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Posted 3 years ago
ordered 2 dresses, which i subsequently returned. They refunded me for 1, saying I returned only 1 of the dresses (i returned both in the same parcel).They then refused to refund me when i raised the mistake, claiming that they need to see the postal receipt, check the weight, and check it matches what the weight of the two dresses should be. Eventually, after fighting customer service for weeks they issued a refund for the second dress out of "good-will", with no apology. Worst customer service i have ever in my lifetime of online shopping experienced.
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Posted 3 years ago
Fits perfect, very good quality.
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Posted 3 years ago
Never using this site again, scammers with horrible product and customer service.
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Posted 3 years ago
It’s a Scam! They hold off return address for 6 weeks and once the item is returned, tells you that it is over 2 week return policy! Never again… poor quality clothing, horrendous customer service, great scammers!
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Posted 3 years ago
Extremely quick delivery but the fabric of the material was of a poor quality, even of the more expensive items.
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Posted 3 years ago
Fits well and is well made. Well worth the money
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Posted 3 years ago
Love Love love! Stunning dress! I cannot wait to wear it!
Club L London 5 star review on 19th May 2022
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Posted 3 years ago
Great products. The quality is incredible for such a great price. Everything looked as it did on the website. - will 100% be buying all of my going out dresses from club London đź’—
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Posted 3 years ago
Gorgeous dress! I am 5ft one usually a size 8 but had to return and get a size 6 as ruched and stretchy size 6 was perfect flattering I would recommend to size down though xx
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Posted 3 years ago
Worst customer service ever - Do not buy from them if your expecting to get your money back
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Posted 3 years ago
First time buying from here and I just say the dress is amazing. I can’t wait to wear it. Will be ordering from here again
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Posted 3 years ago
Dress exactly like the picture came in a week after purchasing it.
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Posted 3 years ago
Good quality dress, loved it so much especially the inside is silky which makes the dress comfortable and not itchy.
Club L London 5 star review on 18th May 2022
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Posted 3 years ago
Best quality dresses! Love them so much and really the best value for money. I buy Club L London dresses for all my fancy occasions including my prom!
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Posted 3 years ago
Super soft material and it’s super pretty! The green colour is lush and the price is great for the quality. it’s quite long but I’m 5”3 and it fit fine with heels
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Posted 3 years ago
Club L London is rated 4.0 based on 1,518 reviews