Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,721 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,721 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 4828 3650

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were first of all very happy to find a company like Comfort Works that makes custom slipcovers for discontinued Ikea products. We were able to order 8 fabric swatches to see which one we like in person. Once our selection was made we decided to go for a beautiful blue fabric. We placed our order and submitted payment on October 12. We were kept up to date on the progress of our order and by October 24 our order had arrived. We put our new slipcovers on that night and couldn't be more please with the fabric choice as well as the quality of work from Comfort Works. From start to finish this was a great experience and we would highly recommend Comfort Works to anyone considering using them! In fact we passed along their name to the cushion store we had our new cushions made for them to let their clients know about Comfort Works. Thanks again!”

Comfort Works 5 star review on 30th October 2017

Helpful Report

Posted 8 years ago

“The klippan cover I ordered fits perfectly and the fabric is really nice and soft”

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Posted 8 years ago

“Good communication, prompt service, good quality product it seems after one week of being on our sofa”

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Posted 8 years ago

“Great slipcover, great fit, even after washing, it fits well (Kino Denim).”

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Posted 8 years ago

“Hi I received my Karlstad foot cover today and am delight with it. I have a few Ikea chairs and a sofa and will be happy to use comfort works again. They were prompt and you were kept up to date with the process the whole way through. Maree Brisbane Australia”

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Posted 8 years ago

“Chris was very accommodating throughout the process. Receiving fabric samples made selection easier and despite a bit of a product delay, communication was strong and clear. Customer service was fantastic and the new covers look great!”

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Posted 8 years ago

“Rundum zufrieden. Kommunikation, Beratung, Lieferung, Qualität, Passform. Alles gut!”

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Posted 8 years ago

“Banca user YouTube week Verucchio precise andare verso helpfull”

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Posted 8 years ago

“Got our Comfort Works slipcovers for our 2 IKEA NORSBORG sofas and put them on this weekend! Wow! What a difference! They fit like a glove, were easy to install with longer and better zippers than the original covers. The tweed fabric in a khaki colorway give the sofas a mid-century modern vibe. Great quality, great value!”

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Posted 8 years ago

“We absolutely love our slipcovers! They fit perfect and transformed our old table and chairs to a brand new set. Shipping was quick too! Overall a great experience. We will definitely order from you again. Thank you!”

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Posted 8 years ago

“I wanted a new cover for my IKEA sofa bed. I found a few options online and finally choose Comfort Works due to their ability to provide color samples. Once I received the samples I found the color/material that was perfect. Ordering was a breeze and the team kept me up to date with my order progress. Once I received the cover fitting the sofa was easy too. The overall experience was great.”

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Posted 8 years ago

“Good contact throughout the process and with the order update. Delighted with the quality and very good fit. Good value for money.”

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Posted 8 years ago

“Great fabrics, perfect fit, fast delivery”

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Posted 8 years ago

“Perfect fit. Quality fabric. Lovely color. I couldn't be more pleased or satisfied! Thank you.”

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Posted 8 years ago

“Our sofa is like new :-) Good service and at perfect fit!”

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Posted 8 years ago

“was delivered very prompt/ easy to access on internet xx”

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Posted 8 years ago

“Très contente de ma nouvelle housse de canapé convertible Karlstad. Service très réactif aux mails, super suivi. Les frais de douanes m'ont été remboursés sur simple demande”

Comfort Works 5 star review on 24th October 2017

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Posted 8 years ago

“I was able to take my gently used sofa and replace some very worn covers to make it look practically brand new in a fraction of the price. Our IKEA sofa bed was discontinued and we weren’t able to get the replacement cover for it. I found Comfot works and they delivered a custom quality product that exceeds my expectations. I am no longer ashamed to have friends over and let them sit on my couch.”

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Posted 8 years ago

“speedy service, good quality product - good fabric, fits perfectly”

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Posted 8 years ago

“Amazing service and outstanding quality! Covers look amazing, thank you!”

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Posted 8 years ago

Comfort Works is rated 4.8 based on 4,721 reviews