Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

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“We're thrilled with our Karlstad 2 Seater Sofa Cover and Replacement Ikea Sofa Legs! We love our Karlstad, but after 10 years and 3 moves, it was embarrassingly ratty. We're so excited to have given it a second life. Chuck and Felicia were very helpful and responsive, from confirming our sofa model to explaining that it comes with the necessary velcro on the frame. Thank you!”

Helpful Report

Posted 7 years ago

“Slipcovers for my Pottery Barn basic armchairs fit better than two versions I had ordered from PB directly and are much less costly. Really great experience, dealing with Comfort Works!”

Comfort Works 5 star review on 15th October 2017

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Posted 7 years ago

“I like the texture and it was easy to assemble.”

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Posted 7 years ago

“It is hard to believe my order came all the way from Australia. All the customer service from making my order, sending swatches, and getting the final product were handled efficiently with great communication. It allows you to have so many more options than just the store where you purchased your furniture, which in my case was IKEA. Strongly recommend buying slipcovers on this company”

Helpful Report

Posted 7 years ago

“Excellent customer service. Very friendly and responsive throughout the whole ordering experience. Excellent ahead of schedule shipping. New cushion covers for IKEA Lillberg two-seater sofa, fit perfectly.”

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Posted 7 years ago

“We ordered two armrest covers for our aging Pottery Barn Basic sofa, which was ripping. Boy do these ever look better than the towels we had been draping over the arms for the past year or two. The covers arrived in less than 2 weeks, matched our sofa beautifully, and fit right over the arms like a glove. Our kids and dogs will have a harder time wrecking these, and they have given our sofa new life. Looking into possibly getting a whole new color scheme for our pieces now--at considerable less cost than what PB charges.”

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Posted 7 years ago

“Got our Kramfors loveseat cover on time and in great condition and, most importantly, the fit and color were perfect! Thank you, Comfort Works!”

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Posted 7 years ago

“Good product”

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Posted 7 years ago

“Ordered matching slipcovers for the Klippan sofa and the Soderhamn ottoman. High quality fabric. Looks great! Would definitely recommend as an alternative to the limited amount of covers Ikea offers.”

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Posted 7 years ago

“Great Product and Great communication. Really happy I found them on the internet while looking for a new sofa cover.”

Comfort Works 5 star review on 9th October 2017

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Posted 7 years ago

“Fast delivery, good product”

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Posted 7 years ago

“Very happy with product. No reservations recommending this company.”

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Posted 7 years ago

“Great cover and really good service. Ordered some samples first, then the actual cover. Cover was received quickly, and is just as described. Fits really well and seems excellent quality. Would definitely recommend. Note if you're in the UK you will probably get a Waybill on top of what you paid, but it's not a lot.”

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Posted 7 years ago

“Great fit. The covers are durable but comfy and came way faster than expected. Wonderful customer service !!”

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Posted 7 years ago

“The unique design for Ikea furniture(unknown in the Netherlands). The fabulous personal contact(Felicia) and correct procedures. They do what they promise!”

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Posted 7 years ago

“Quality covers. Good prices. Fast delivery. Good tracking system.”

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Posted 7 years ago

“Excellent communication, brilliant product and fast delivery. Thank you so much! The legs have totally changed the look and feel of the couch!”

Helpful Report

Posted 7 years ago

“Customer service was excellent. Loved the regular update emails. Sofa cover looks great, beautiful colour, great quality.”

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Posted 7 years ago

“We requested samples of some different materials, they came very quickly. We ordered a set of covers and were impressed that right from receipt of the order, we were kept informed as to their progress through manufacture, then shipping, then delivery. The covers arrived far faster than we had expected, they were well wrapped up and arrived in perfect condition. The standard of finish and the way they fir the sofa-bed is very good. We are really pleased with them and would highly recommend Comfort Works to anyone. Many thanks to Jonathan and his team!”

Helpful Report

Posted 7 years ago

“Lovely, friendly and helpful communications with the staff at Comfort Works. The sofa covers fit perfectly - better than the originals. The sofas no longer have the IKEA look, but look more tasteful and expensive.”

Helpful Report

Posted 7 years ago

Comfort Works is rated 4.8 based on 4,702 reviews