Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

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“Love my new couch covers. Fit perfectly and look amazing. Great service thank you 😀”

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Posted 7 years ago

“The color is great and the cover fits our ikea couch as well as the original! Thank you!”

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Posted 7 years ago

“Good service and communication, nice and friendly. It fits really good and the all the sewing and the zips etc. are well done. The green colour is also nice and like in the pics. Would be perfect if the material would be thicker, more like real velvet.”

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Posted 7 years ago

“Absolutely love my sofa covers from Comfort Works. I've had it on for almost a week and the quality is amazing! I have a black cat that sheds everywhere and this cover is so amazing that I can literally brush off the fur with my hand. Whereas my last sofa cover was a magnet for fur. This company cares about its customers which shows even with the packaging and note that they send. I will continue to buy my covers from comfort Works and highly recommend others to do the same.”

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Posted 7 years ago

“Customer Service and quality product”

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Posted 7 years ago

“We have a 6 year old IKEA couch that has been discontinued. Our 2-year old has made the 6 year old couch look 60 and we are not in the position to buy a whole new couch. Comfort Works gave us a slip cover to save our couch and put the cherry on top of the little apartment-makeover we just gave ourselves. Thank you! It looks great!”

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Posted 7 years ago

“Great customer service and fast delivery”

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Posted 7 years ago

“comfort works has exceptional customer service and make a high quality product. i am thrilled with my new navy blue ikea ektorp three seater sofa covers. the fabric is exactly what i wanted, a cotton feel canvas and the fit is roomy. i will definitely be ordering more covers soon, even though our sofa is over ten years old it is still in perfect condition, so it is great to be able to give it a longer life using this excellent company. the cost of these slip covers is also very reasonable.”

Helpful Report

Posted 7 years ago

“I got a crushed felt sofa cover for a late-model Ikea chaise-sofa. Looks great, and fits great as well. Pretty straightforward to install, as well. I was a bit uncertain about the little flared bit on the non-chaise side but I'm coming around to it.”

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Posted 7 years ago

“The items arrived perfectly, they fit great and the company gives and excellent service. They even refunded me the customs charges that they deem unreasonably high. I can totally recommend them.”

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Posted 7 years ago

“Purchased Hovas Chair cover. Quality is superb, much better than original. Fits absolutely perfectly, nice soft material. Would definitely order again:)”

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Posted 7 years ago

“We ordered covers for our sofa bed. Great service,good information,communication and delivered within 3 weeks. Rolf,Christine (The Netherlands)”

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Posted 7 years ago

“The item was delivered quickly and the product wuality is great. I'm impressed”

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Posted 7 years ago

“Ordering from Comfort Works was really convenient - I didn't have any problems with finding the necessary information and the process itself didn't take a long time. Even living in a small European country wasn't a problem - I was able to receive the items for free and surprisingly fast. The new sofa covers fit perfectly to my sofa and it looks brand new. So using the new covers could actually save you a lot of money and nerves. In conclusion - I am definitely happy with my decision to order from Comfort Works. Thank you.”

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Posted 8 years ago

“I love my new Kivik sectional sofa covers and arm guards I recently purchased!! I purchased the Kino natural Heavy Duty covers. Its extremely comfortable and absolutely gorgeous! The craftmanship and quality of work is amazing! Even down to the packaging that it was delivered in let me know this company cares about their customers. I will be purchasing future covers from Comfort Works knowing that the value i'm getting surpasses even what Ikea provides. I'm a customer for life.”

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Posted 8 years ago

“Our leather cushion cover for our Kramfor looks and feels great, so happy with the quality and service.”

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Posted 8 years ago

“Easy to select and order and the product was exactly as described. Quick service.”

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Posted 8 years ago

“Delivery was made a lot earlier than estimated when I placed the order. I was kept well informed all the way through from submitting my order to receiving it. Quality of the fabric and the workmanship did meet my expectations. If I need the buy a slip cover for my sofa(s) again Comfort Works is the one to order without any hesitation.”

Helpful Report

Posted 8 years ago

“Wow. These people understand everything about making a slipcover. Not only does my new slipcover fit properly, it fits PRECISELY with no velcro or tabs to tie and no extra fabric to tuck in. The striped fabric I ordered has a big repeat (6") but in spite of this, the stripes match from back to cushions to skirt. And if I flip the cushions, the stripes still match!!! The way it works is this: you take a photo of your piece and provide a dimension or two. They tell you if they can make it and provide a base price and a measuring template. You fill in the dimensions and your customer service person walks you through the process, asking for additional photos and cross checking the dimensions. 2 of my dimensions did not add up, and through their questions, I discovered my sofa was not square, but slightly trapezoidal. And still my slipcover fits perfectly! The area under the seat is made from a non-slip material and right away the cushions on my loose cushion sofa stopped sliding down. This was a huge improvement over the original design. Also the piping is actually a soft, thickly braided cording and it feels nice to sit on and should be more durable than the fabric covered plastic piping my sofa had originally. The company encourages you to order fabric samples and their cost is refunded when you order. Fabrics are thoroughly explained--durability, weight and cleaning information is provided. Once dimensions are finalized and you have chosen your fabric, your order is worked on. I had my slipcover very quickly, I think it took less than 2 weeks for it to be fabricated and 3 days in shipment. And did I mention that it fit perfectly?”

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Posted 8 years ago

“Beautiful coloured velvety fabric, fits perfectly, speedy service. Couldn't want for more. Thanks.”

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Posted 8 years ago

Comfort Works is rated 4.8 based on 4,702 reviews