Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

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“Great fit and fabrics! Our sad 7 year old Ikea sleeper sofa has a new lease on life. We got samples from CW and Bemz and CW fabrics were far superior, the shipping faster and the prices better. Our only suggestion would be to inlcude instructions in the actual slipcover package when it arrives.”

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Posted 8 years ago

“Great fit, fast attentive service😊”

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Posted 8 years ago

“I love my Karlanda sofa but was ready to get rid of it because the cover was so dingy and stained. Now I'm in love with my sofa again. The new slipcover is a great fit and the color makes me smile. IKEA lost a sale!”

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Posted 8 years ago

“Love, love my slipcovers. I have a new couch. Lovely workmanship. Thank you. Would buy again.”

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Posted 8 years ago

“I was about to change my sofa when I eard about this site, now it looks brand new again. Thanks !”

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Posted 8 years ago

“High quality product and service and fast delivery. I am so impressed with this company from the order point to delivery. The overall customer service is excellent and the speed of their responses to emails is so fast. I now have a perfect fitting 3 seater cover set which has transformed my newly decorated lounge. We love our huge old Ikea sofa and I was delighted to find a company who could help it live on. In fact I am ordering another set so we can have a change when it needs a clean. Thank you Comfort Works particularly Jonathan Chong.”

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Posted 8 years ago

“The merchandise arrived promptly and fitted exactly with my coach. We are all happy to have a brand new sofa at home! Thank you for your very kind and professional service.”

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Posted 8 years ago

“""The covers for our 2 piece Stocksund sofa fitted like a glove and the feel of the velvet effect is very soft. And all arrived in good time for us in here in Scotland. Would certainly recommend this company, what a great idea to be able to have your Ikea favourite covered in the colour and fabric you wish for!" Marie and Adrian, Glasgow, Scotland.”

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Posted 8 years ago

“""Everything was perfect. I got my order much faster than what I thought. Would definitely order again.”

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Posted 8 years ago

“My couch looks brand new, better than it ever has since I owned it!”

Comfort Works 5 star review on 9th September 2017

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Posted 8 years ago

“Coming from a retail background myself, I was EXTREMELY impressed with this company. Ordering was easy, correspondence was prompt, product exceeded expectations and overall customer service is great!”

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Posted 8 years ago

“My poor Kramfors sectional had seen better days. I love this couch so much that I had to find covers for it that looked good. I came across Comfort Works while searching and liked the reviews I read and the pictures. I figured "what do I have to lose". When I received my covers earlier than expected I was excited. They came in a nice bag and we're labeled as to what part of the couch they go on. Putting them on was simple! When I was done the transformation was amazing! It looked like I had a new piece of furniture! I would definitely recommend Comfort Works to family, friends and anyone else who is looking to change or upgrade their furniture.”

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Posted 8 years ago

“The stool cover fits perfectly and the color is just what I wanted. Great material and sturdy design. Thanks Comfort Works!”

Comfort Works 5 star review on 6th September 2017

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Posted 8 years ago

“Excellent product very well made and fits perfectly. Customer service was also first class.”

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Posted 8 years ago

“La nouvelle housse de mon canapé est d'excellente qualité et bien finie. Très bon service client, conseils et accompagnement pendant toute la durée de mon projet (commande échantillon, achat et livraison housse) et ce sur un ton vraiment sympathique. Je recommande vivement Comfort Works.”

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Posted 8 years ago

“Great work! Great quality! Very precise! The fabric is so soft and comfy, highly recommend it🖒”

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Posted 8 years ago

“My new slipcovers are incredible!!! Perfect fit, Jonathan at Comfort Works assisted me with every question and request that I had. The staff at comfort works truly care about their customers. The slipcovers for my Ecktorp sofa are beautiful, highest quality material, so much better than the original, and the color and plush teal velvet is amazing!! Thank you so much Comfort Works!!! I would recommend you to everyone I know!!!”

Comfort Works 5 star review on 2nd September 2017

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Posted 8 years ago

“Il lavoro è abbastanza preciso. Eccellente la comunicazione con il cliente”

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Posted 8 years ago

“My sofas are new again! You make a really good job!”

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Posted 8 years ago

“Great service, excellent value. Really please with our new sofa covers.”

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Posted 8 years ago

Comfort Works is rated 4.8 based on 4,702 reviews