Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,764 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,764 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 4828 3650

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wow. These people understand everything about making a slipcover. Not only does my new slipcover fit properly, it fits PRECISELY with no velcro or tabs to tie and no extra fabric to tuck in. The striped fabric I ordered has a big repeat (6") but in spite of this, the stripes match from back to cushions to skirt. And if I flip the cushions, the stripes still match!!! The way it works is this: you take a photo of your piece and provide a dimension or two. They tell you if they can make it and provide a base price and a measuring template. You fill in the dimensions and your customer service person walks you through the process, asking for additional photos and cross checking the dimensions. 2 of my dimensions did not add up, and through their questions, I discovered my sofa was not square, but slightly trapezoidal. And still my slipcover fits perfectly! The area under the seat is made from a non-slip material and right away the cushions on my loose cushion sofa stopped sliding down. This was a huge improvement over the original design. Also the piping is actually a soft, thickly braided cording and it feels nice to sit on and should be more durable than the fabric covered plastic piping my sofa had originally. The company encourages you to order fabric samples and their cost is refunded when you order. Fabrics are thoroughly explained--durability, weight and cleaning information is provided. Once dimensions are finalized and you have chosen your fabric, your order is worked on. I had my slipcover very quickly, I think it took less than 2 weeks for it to be fabricated and 3 days in shipment. And did I mention that it fit perfectly?”

Helpful Report

Posted 9 years ago

“Beautiful coloured velvety fabric, fits perfectly, speedy service. Couldn't want for more. Thanks.”

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Posted 9 years ago

“Absolutely delighted with the new covers. Exceptional quality. Beautifully made. Easy to put on. Now looking at another set!”

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Posted 9 years ago

“The covers fit perfectly and made the sofa look like new. Prompt delivery and kept us up to date every step of the order. We'd recommend them.”

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Posted 9 years ago

“Perfectly fitting!! And super service and delivery in time!”

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Posted 9 years ago

“Delivery on my order was much quicker then expected and the quality of my couch cover seems very good. Very pleased and would highly recommend them”

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Posted 9 years ago

“Great product. Detailed information about the order anf the shipping. Fast delivery.”

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Posted 9 years ago

“I was lucky I found CW online while searching for a custom-made cover for our pair of couches at home. I wanted to give a surprise to my wife (brave me!) and decided the color and the type of the cover... I order it online and immediately after they came to me for a detailed questionnaire about their needs. I explained CW that I was in a hurry because I wanted it to have it before my wife will return home a few weeks later...and they made it happen...and actually, I have to say that my choice is giving our home a new look and the work of CW is incredibly perfect...it seems we have new sofas. Thanks for the effort and congrats for the great work and dedication.”

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Posted 9 years ago

“Great product. Slipcovers fit perfectly. Fantastic customer service. Timely and responsive. Would highly recommend.”

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Posted 9 years ago

“Love my slipcover! Great quality, and arrived fast. Thanks so much!”

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Posted 9 years ago

“Providing samples before hand was so helpful for us. What we thought we wanted was not what we ultimately bought. The delivery was very quick, the way the covers were labeled made placing them on the couch super simple, and the color and quality are gorgeous. Makes us look forward to replacing our other couch covers sometime in the future!”

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Posted 9 years ago

“It was NOT clear when I ordered that I would have to disassemble and reassemble the entire couch to put the covers on. They're well crafted but still . . . I wouldn't have take. This on and paid what I did had I known.”

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Posted 9 years ago

Sorry to hear that Sarah! We do try to make it as clear as possible on our website with the "Friheten Snug Fit covers" as IKEA doesn't originally sell these covers to begin with. Nonetheless we'll do what we can to make it clearer - should you require any assistance on guidance on how to assemble or disassemble your sofa do let us know! :) Or if you need anything else from us at all, just drop us a note. Cheers!

Posted 9 years ago

“The covers were everything we had hoped for and more! Stunning - highly recommend!”

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Posted 9 years ago

“Made in Hong Kong, material quite poor”

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Posted 9 years ago

“Ordered arm protectors for 2 sofas. They arrived promptly. I was kept informed at every stage and they are fantastic. I am very pleased. Thank you.”

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Posted 9 years ago

“Fit is very good, construction is well done, fabric is nice and soft.”

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Posted 9 years ago

“The covers I ordered were perfectly sized, excellently constructed and overall, I was really satisfied. The expedition and delivery was seamless and efficient.”

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Posted 9 years ago

“They look great and came quickly. Very happy with the order.”

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Posted 9 years ago

“I couldn't be more pleased with either the process or product. Ordering was simple and straightforward. The slipcover is made beautifully and fits my 12yr old Nikkala sofa to a T. I am looking forward to upgrading in the future and already have my next slipcover picked out. I enthusiastically recommend Comfort Works to any and all!”

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Posted 9 years ago

“Good communication, fast delivery, the cover is as we expected and easy to splip on.”

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Posted 9 years ago

Comfort Works is rated 4.8 based on 4,764 reviews