Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

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“Hat alles prima geklappt. Nur 2 Wochen bis zur Auslieferung. Gute Arbeit. Perfekte Kommunikation. Wir sind sehr zufrieden. Danke Jürgen Läufer”

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Posted 8 years ago

“The cover is very nice, looking even better than the original one we had and it fits perfectly to our couch! Delivery was fast and easy. I totally recommend!”

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Posted 8 years ago

“Je suis ravie de mon expérience comfort works et j'ai déjà repéré la prochaine housse que je vais m'offrir ! C'est comme un changement de canapé c'est très agréable. Les délais sont respectés et surtout, le service client est vraiment très très bien fait.”

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Posted 8 years ago

“Hat alles prima geklappt. 2 Wochen von Bestellung bis Auslieferung. Gute Arbeit. Perfekte Kommunikation. Wir sind sehr zufrieden. Danke Jürgen Läufer”

Helpful Report

Posted 8 years ago

“Ordered the white leather cover for my ikea manstad sofa. The product looks great, but the hiccups and issues with the delivery caused both by customer service and by DHL in Germany were many.... The company refunded a percentage of the cost to offset the errors caused by themselves. Despite the hassles and issues, the finished product looks great (though the actual sofa cover cost more than the original sofa did!!!). However, for that price, there is no other way to get a beautiful white leather sofa!!”

Comfort Works 4 star review on 26th August 2017

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Posted 8 years ago

“I ordered a couch cover for my Ektorp two seater sleeper sofa. It actually fits better than the IKEA original. Very happy with my purchase.”

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Posted 8 years ago

“I love my new sofa cover, it looks great and was so easy to put on. It even shipped in half the time I was expecting.”

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Posted 8 years ago

“Once again Comfort Works has done an amazing job on my Leather IKEA Kramfors seat covers. They fit and look great.”

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Posted 8 years ago

“Great service in providing fabric samples, easy ordering process, quick shipment, perfect fit, awesome look on the newly covered couch.”

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Posted 8 years ago

“Fast shipping, perfect fit, awesome improvement on the looks of our couch.”

Comfort Works 5 star review on 23rd August 2017

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Posted 8 years ago

“Quick delivery. Good materials. Precise sizes.”

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Posted 8 years ago

“Fantastic, a new lease of life for our favourite settee.”

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Posted 8 years ago

“The sofa cover arrived incredibly quickly, is of high quality and is lovely. For this particular sofa, we ordered the highest durability cover available and, though it said the highest durability cover was most likely the least "plush" or "comfortable" comparative to the other, finer, fabric choices, we find it quite comfy! No complaints, only rave reviews here!”

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Posted 8 years ago

“The new Ektorp sofa cover from Comfort Works fits perfectly and looks and feels better than the original. Extremely satisfied.”

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Posted 8 years ago

“Comfort Works was so quick and easy to use. Communication fantastic! I ordered some swatches which arrive so promptly. Chose the fabric I liked and ordered my covers. I was a little anxious and very excited to receive the sofa covers. When they arrived which took about 2 weeks , I was delighted with them and would recommend Comfort Works to everyone.”

Comfort Works 5 star review on 21st August 2017

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Posted 8 years ago

“Easy to order Great communication Great product”

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Posted 8 years ago

“We are delighted with our new cover for our IKEA sofa! Comfort Works did a great job and got it to us in a timely matter. See how good it looks! And we are delighted that we could recycle our Karlstad sofa which we love! Thank you, Comfort Works! We'll be back if Ziggy, our dog, messes with this one! We try to discipline him but it's hard! He loves the sofa too!”

Comfort Works 5 star review on 20th August 2017

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Posted 8 years ago

“You kept in touch with me all the way and I felt very reassured that I had chosen the right company! And the cat has taken up residence too, hence protective blanket... See pic. Thank you all.”

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Posted 8 years ago

“Cover looks really good and delivery was quick.”

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Posted 8 years ago

“Great communication, fast delivery, excellent quality”

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Posted 8 years ago

Comfort Works is rated 4.8 based on 4,702 reviews