Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

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“I am really happy with the slip covers I bought from Comfort Works for my Stockholm 3 seater sofa. Although I have written a review before I wanted to show how good it looks, so I am adding few photos to my review.”

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Posted 7 years ago

“We ordered leather covers for out Poang armchairs and footstools. We were very impressed with the careful stitching and perfect fit. But the most pleasant surprise was the quality of the leather itself. The covers feel soft as fine fabric, with pleasant gloss and texture that far surpass the picture online. We couldn't be more pleased. We wish we had more furniture that needed slipcovers!”

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Posted 7 years ago

“Great customer service, and excellent product! I got a 2-seat klippan slip cover and it fits perfectly”

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Posted 7 years ago

“Jonathan and co went above and beyond for me. Did not expect to be surprised by such commitment to customer satisfaction. Ordered the manstad snug fit leather cover in brown. Was really nice. Ordered the matching bed compartment cover and they totally worked with me to get the measurements correct on it since the off the shelf one they first sent busted a seam in a corner. After some emailing back and forth they sent me the custom replacement cover tailored to fit. Truly exemplary experience in customer satisfaction that's becoming rare in this day and age. Having spent pretty good money on these covers they definitely look and feel premium and fit as if they came with the original sofa. I highly recommend their snug fit covers if you're considering going that route. Great product and great people. They've got a repeat customer base on customer service alone. Cheers! -Jack”

Comfort Works 5 star review on 2nd October 2017

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Posted 7 years ago

“My new sofa covers arrived from Comfort Works in only ten days and they are beautiful! They fit perfectly and are a gorgeous colour and feel (I went for the velvet blend), exactly as advertised on the website. I have received excellent service from Comfort Works, getting an email from Chuck the day of my order, asking whether I wanted the fabric samples as well as the sofa covers (I had stupidly ordered both by accident). Then I received updates via email from Felicia, showing the progress of my order so that I could track it. I would definitely order again from Comfort Works and I wholeheartedly recommend them. I couldn't be happier!”

Comfort Works 5 star review on 1st October 2017

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Posted 7 years ago

“They saved my chaise by making a slip cover thats beautiful. They were in constant touch with me and if they had a question about what I wanted they asked to clarify. They were very pleasant, customer focused and prompt.”

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Posted 7 years ago

“I was already happy just finding your business online; and now that I have covered my ikea sofa from the year 2000, i am absolutely thrilled. It’s like new! Actually, even better as I was able to choose from more trendy colours and materials. Thank you!!”

Comfort Works 5 star review on 30th September 2017

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Posted 7 years ago

“It's a pleasure to write this review whilst I put my feet up after an active day with the kids - feet up on my good as new sofa, all thanks to Comfortworks! P.S. Sofa is 14 years old!”

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Posted 7 years ago

“Wonderful and unique product. Ikea should collaborate with them as they help extend the life of Ikea's products.”

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Posted 7 years ago

“Beautifully made covers, prompt delivery and helpful staff. My chaise is brand new again. Mandy Scarborough WA”

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Posted 7 years ago

“My old armchair has suddenly turned brand-new. Love it.”

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Posted 7 years ago

“I ordered a slipcover for an ikea ottoman that has been discontinued. Comfort Works was wonderful! The cover fits perfectly, excellent quality and attention to detail. Shipping was prompt and the company kept me updated on the progress of the order. I am very happy with my purchase!”

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Posted 7 years ago

“The service is great and the sofa cover looks well made. I loved the fabric options and am happy with the fabric I selected. The seam near the back on the sofa arm didn't fit as snug as the other angles, but I put a throw pillow there anyway and it's not anything people would notice if they weren't looking.”

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Posted 7 years ago

“Good communication, speedy dispatch of fabric swatches and then of our order. Very satisfactory product.”

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Posted 7 years ago

“Great seevice and very happy with the product. Being able to purchase fabric samples really helped with my choice.”

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Posted 7 years ago

“The cover fits good and i really like it!”

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Posted 7 years ago

“My experience with CF was amazing. We heard about them from Ikea when we tried to buy a replacement cover for a chaise lounge. It was simple: go online, find your Ikea product, select a fabric, push the button. I was in a BIG rush to get this before guests arrived so I ordered it express. The delivery date CF gave was later than I had hoped. I sent them a message and they responded. They were careful not to overcommit, but said they would do what they could. It actually arrived earlier than committed--a day before my guests. It was easy to install and of better quality than the original. Consider buying CF's covers for new Ikea furniture--they are even better!!”

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Posted 7 years ago

“Fantastic experience: quick delivery, good quality fabrics, cover fit perfect”

Comfort Works 5 star review on 28th September 2017

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Posted 7 years ago

“Their level of quality and customer service surpasses most of the companies i've purchased from. They sell custom sofa covers and the packaging along with the note added an excellent personal touch. I'm completely sold on the level of quality in fabric they use, hand stitch and dye lets me know that they are passionate about their products.”

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Posted 7 years ago

“I highly recommend Comfort Works covers to everyone based on the high quality and grade A customer service they offer. I initially had the standard white Ikea Kivik sectional cover on my sofa, but my black cat's fur seem to be drawn to it to the point where it was practically covered over time. I noticed that with Comfort Works covers it's really easy to remove the cat fur by either brushing it off with my hand or using a roller to remove. The color I selected perfectly matches the paint on my walls making it look like I had the cover custom made to match. So far this is the best cover i've ever used.”

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Posted 7 years ago

Comfort Works is rated 4.8 based on 4,702 reviews