Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

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“I am extremely happy with covers for my 3 sitter settee. Always nervous ordering on line concerned about the fit and delivery. My covers were delivered within 2 weeks and are a perfect fit all cleverly labelled to make fitting easy. I would not hesitate to recommend Comfort Works.”

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Posted 7 years ago

“The delivery time was quicker than I expected and it was really easy to put on! Really beautiful bark too.”

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Posted 7 years ago

“Purchased a replacement EKTORP slip cover in Linen/Cotton, and it's AMAZING. Went on so easy, fits awesome, way better than the cover that came with it. Don't hesitate to buy, way better than IKEA!!”

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Posted 7 years ago

“I ordered a chaise lounge slipcover and I am thrilled with the fabric and quality of the product. I also can't say enough about the customer service-I would not hesitate to order again, it transformed my furniture!”

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Posted 7 years ago

“Our beloved Ikea sofa was looking a little tired - we ordered some dark blue velvet covers from Comfort Works - and the sofa now looks amazing ... and expensive!”

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Posted 7 years ago

“We are thrilled with our sofa covers, they look great and are much cheaper than buying a whole new sofa set”

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Posted 7 years ago

“I just got my second set of covers from Comfort Works. It was just for the seat cushions. They were easy to deal with and the quality is just as good as the first.”

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Posted 7 years ago

“The pieces arrived quite promptly and were well made, so thank you. However, for EU customers, it might be good to put a prominent warning somewhere to say that you will have to pay a customs charge. We were charged €40 on delivery which I wasn't aware of when I bought the sofa arm covers. As you can see this considerably added to the cost of the items. Secondly, it was quite hard to fit the arm covers fully and in fact we couldn't get them to fit quite right. Would it be possible to make them slightly bigger?”

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Posted 7 years ago

“The new wooden legs for my old Klippan make all the difference. A small change with a significant effect! Quick delivery, very easy to set up. Definitely worth while!!”

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Posted 7 years ago

“Fast delivery, excellent quality, easy intuitive handling. I absolutely love my new old sofa!!!”

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Posted 7 years ago

“Perfect, like in the site internet, shipment fast, good material, my sofa is new :)”

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Posted 7 years ago

“Superb customer service, fast response. The product is amazing, perfect quality!”

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Posted 7 years ago

“The sofa cover looks excellent and the customer experience exceeded my expectations. Also it arrived earlier than first estimated.”

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Posted 7 years ago

“Excellent customer service and very nice product. The process - from ordering a sample to having the final product delivered - was very transparent and simple. The slipcover makes my craigslist ikea score from a few years ago look like a new polished mid century sofa. I got new legs for it too, which look great. What a relief to have a fresh look in our living room! Makes me very happy to see each morning.”

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Posted 7 years ago

“Love these slipcovers! Amazing style and quality! They fit perfectly and far exceeded my expectations. The BEST customer service too! Thank you.”

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Posted 7 years ago

“Good service. Good product - my cat loves you.”

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Posted 7 years ago

“Amazing and attentive service and excellent quality product. Fast delivery and beautiful presentation.”

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Posted 7 years ago

“Very nice quality and very fast delivery! Very quick answers on questions and our old IKEA couch is looking briljant now!”

Comfort Works 5 star review on 1st November 2017

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Posted 7 years ago

“Super fast delivery, And I live on the USA. Great fit, beautiful leather. The dark Brown did not perfectly match the rest of the couch but that was expected. Great company I would recommend to anyone looking to “reclaim” the look of any of your furniture.. Bravo Comfort Works !!”

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Posted 7 years ago

“My sofas look like new. The covers were excellently made, communication was excellent and delivery very quick. I must applaud you”

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Posted 7 years ago

Comfort Works is rated 4.8 based on 4,702 reviews