Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

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“The material quality was good and it was easy to slip on. I am very satisfied with this purchase.”

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Posted 7 years ago

“Quickly delivered, looks as expected.”

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Posted 7 years ago

“Je suis ravie de ma commande: housse de canapé. Celui-ci est comme neuf. Merci.”

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Posted 7 years ago

“Very good product, easy ordering procedure, great customer assistance”

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Posted 7 years ago

“Very good product, easy ordering procedure, great assistance”

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Posted 7 years ago

“Terrible quality slipcover, didn't even fit my sofa that the slipcover was made for.”

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Posted 7 years ago

Sorry to hear about your issues - it's been a few months since your last correspondence and thought you had this case resolved. While we can't offer you a full refund, we can offer you a replacement slipcover as per our last conversation of an equal or lower value. Do email us if this is something you'd like to proceed with, thank you!

Posted 7 years ago

“We have covers for a couch and a chair and just got arm covers for each too, to protect from the cats. Perfect fit, great fabrics. Comfort Works is a godsend for good solid Ikea couches & chairs that just need a new cover!!”

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Posted 7 years ago

“I recently ordered a custom sofa slipcover for a fairly "complicated" sofa. The people at Comfort Works took their time going back and forth with me checking and rechecking photos and measurements. When the slipcover arrived I almost could not belive it fit! I am absolutely thrilled with Comfort Words and have already recommended them to several people.”

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Posted 7 years ago

“These are perfect arm covers for my couch. They fit perfectly and the color is exact! Well made and high quality! Also great communication throughout. A fantastic company! Will be a return customer for sure!”

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Posted 7 years ago

“Great Service. Fast Delivery. Excellent Product!”

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Posted 7 years ago

“Estoy muy contenta con las fundas.Las recibí en menos de dos semanas desde que las encargué y no he tenido ningún problema con ellas.Quedan perfectamente y la tela es igual a la de la muestra que me mandaron.Me han parecido muy serios y profesionales”

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Posted 7 years ago

“Kept us updated at every stage of the process from order to delivery, and follow-up post delivery. Sofa cover is the perfect colour (and true to website photo) and great fit. Very happy!”

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Posted 7 years ago

“Gorgeous slipcover. Perfect fit My old sofa is transformed. It looks like a brand new piece of furniture.”

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Posted 7 years ago

“The item was made, shipped, and received in a timely manner. It fits great and looks amazing.”

Comfort Works 5 star review on 6th November 2017

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Posted 7 years ago

“The cover was well made and looks good on my chair in the conservatory.”

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Posted 7 years ago

“great service”

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Posted 7 years ago

“Fast delivery, good service, good product!!!!”

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Posted 7 years ago

“I bought the teal, wool blend slipcovers. The material is beautiful, so soft! The color was a little brighter than I pictured it, but that's not a negative. The covers fit slightly looser than the original IKEA slipcovers, but that may change after I wash them. I am very happy with the purchase!”

Comfort Works 5 star review on 4th November 2017

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Posted 7 years ago

“The covers are exceptional. The quality is better than the store bought ones. They arrived quickly. They are wonderful”

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Posted 7 years ago

“good Job, it fits perfect and earlier than expected. its a pity we had to pay taxes, What was not included and very surprises.”

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Posted 7 years ago

Comfort Works is rated 4.8 based on 4,702 reviews