Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

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“Great service from a great company. After being let down by Ikea, Comfort Works was a life saver! Very impressive quality material, even the packaging was nice! Their service was very good and attentive, delivered before I expect it too. Would definitely recommend and buy from them again.”

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Posted 7 years ago

“I took a while deciding which company to order from - but yours was the easiest to identify what style and fabric I wanted. The cover arrived in good condition and it fits really well. The extra arm covers will be very useful - as three young grandkids use the sofa regularly. I would recommend your products to friends.”

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Posted 7 years ago

“Excellent and personal service, great product quality!”

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Posted 7 years ago

“Relocating (back) to Chicago from Miami is a decorating challenge. The wonderful fabrics available and workmanship of Comfort Works products made it so much easier. Great options, great service! Despite that fact that we're half a world away, the folks at Comfort Works made it seem as though I were dealing with the shop around the corner. Thank you!”

Comfort Works 5 star review on 22nd November 2017

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Posted 7 years ago

“Great choice of fabrics. Great customer service. prompt replies to questions. Great delivery time. Product looks fantastic!”

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Posted 7 years ago

“I really really like to amazing service of Comfort Works! And we are very glad with our new sofa. It's fit perfect, our IKEA bank is brand new again. Thanks so much, we like to order in the future again at Comfort Works. Anne from Amsterdam.”

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Posted 7 years ago

“The slipcover is perfect I love it!”

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Posted 7 years ago

“Estoy muy contenta con el producto, ojalá me hubiera decidido antes a comprar mis fundas. también estoy muy satisfecha con el trato recibido. Un placer haber contactado con Confort Works. Saludos”

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Posted 7 years ago

“I brought my Angby sofas in 1999. They have survived all this time. Well the bones of the sofas have survived. The fabric faded and the edges began to fray and wear. I now have two very brand new looking sofas. The dark blue 'Gaia Navy' looks fantastic. Could not be happier. Thank you to the staff member at IKEA for putting me on to 'Comfort Works' and thank you to 'Comfort Works' for bringing my sofas back to life.”

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Posted 7 years ago

“You made my worn out sofa awesome again!”

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Posted 7 years ago

“I had a Seabury PB sofa and armchair covered in Kino Ash. They were hand- me -downs but seems worth recovering with the lovely down pillows. The customer service made the ordering process and measuring a success (big shout-out to Felicia), the covers arrived quickly and I couldn't be happier. I had to add some cheap bedding pillows to help replenish the saggy look. The seating looks like new and my room is simply transformed. Thrilled!! Here are the before and after photos.”

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Posted 7 years ago

“The corner cushion on my leather Ikea Kramfors corner sectional had a huge rip that exposed half the cushion. The Comforts Works replacement was made of fine quality and was shipped in a timely manner. While it's not an exact match to the original, it doesn't look bad overall. I will likely replace the rest of the seat cushions to match the corner piece, eventually. Great price and quality! Would highly recommend.”

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Posted 7 years ago

“Great product great price delightful people to work with and take you thru the process...then instant gratification when the slip covers arrived from Overseas in under 3 weeks in a happy bag and look great!! Love them! Can’t wait to order more..the dogs love them too!”

Comfort Works 5 star review on 21st November 2017

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Posted 7 years ago

“I inherited a good quality down stuffed, but very ratty, Seabury (PB) Upholstered Sofa. Felicia gave me amazing help and efficient communication (and talked me through the custom measuring). I ordered Kino Ash custom covers for the large sofa and oversized armchair. The covers arrived quickly. I am extraordinarily happy with the quality of the work. My sad basement is transformed: a lick of paint on the walls, a few inexpensive Ikea buys and the wonderful covers - the intrinsic part of there-do -really made this unhappy room into my favorite room of the house. I did hesitate to spend this money, but I have no regrets, on the contrary I am planning on ordering another cover for a loveseat.”

Helpful Report

Posted 7 years ago

“I inherited a good quality down stuffed, but very ratty, Seabury (PB) Upholstered Sofa. Felicia gave me amazing help and efficient communication (and talked me through the custom measuring). I ordered Kino Ash custom covers for the large sofa and oversized armchair. The covers arrived quickly. I am extraordinarily happy with the quality of the work. My sad basement is transformed: a lick of paint on the walls, a few inexpensive Ikea buys and the wonderful covers - the intrinsic part of the "re-do" -really made this unhappy room into my favorite room of the house. I did hesitate to spend this money, but I have no regrets, on the contrary I am planning on ordering another cover for a loveseat. See before and after photos 2 Looks-Teenage Fun and Scandinavian Country)).”

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Posted 7 years ago

“I already tot a set of beautiful covers for my couch. And I have got my second set just recently. They are both fantastic. Thanks you so much!”

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Posted 7 years ago

“I Am very happy.”

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Posted 7 years ago

“Easy to fit, arrived within 2 weeks of placing order, great fabric. The only reason why I don not rate 5 stars is because the cover would need a lining to make it perfect.”

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Posted 7 years ago

“schnelle, unkomplizierte Zusammenarbeit; Ware macht einen guten Eindruck”

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Posted 7 years ago

“It looks better than any of Ikea”

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Posted 7 years ago

Comfort Works is rated 4.8 based on 4,702 reviews