Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

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“Good quality, communication, and speed of delivery.”

Helpful Report

Posted 7 years ago

“Straight forward process, all the information I needed to make sure I was ordering the correct sofa cover was available, and the shipping was very quick thank- again with useful updates. Product fits perfectly and is excellent quality.”

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Posted 7 years ago

“Great service, excellent quality fabric and the finished product (Ikea Goteburg Sofa Covers) is perfect. They kept in touch to let me know what stage the order was and the service was fast and efficient. I would definitely use this company again, and it is great value.”

Helpful Report

Posted 7 years ago

“I am very pleased with the sofa covers. They arrived promptly and well wrapped. They are well made a great fit and good quality material for the price. Order with confidence this is an excellent company to deal with. Maggie”

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Posted 7 years ago

“Our order was shipped promptly, and was exactly as described. We will use thhem again if needed.”

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Posted 7 years ago

“We have ordered a sofa cover for a sleeping sofa that was not available anymore. We have ordered samples to choose the right textile. Everything went very well. We have ordered the cover and it was sent very quick. We could follow the delivery. The cover was well made! It fitted perfectly and or sofa looks as good as new for a very good price! There were some extra custom costs that were reimbursed immediately. So we are very happy with their service.”

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Posted 7 years ago

“Very happy with the new sofa covers. It will be like a new sofa in my house just in time for the Holidays. Merry Christmas and a five star to you guys ;) Best regards Arna”

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Posted 7 years ago

“Covers arrived faster than expected, received helpful customer service emails and updates. The covers look exactly as expected and feel soft and good quality. Thank you!”

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Posted 7 years ago

“the quality fit and feel is so much more beyond what i expected. turned a $500 ikea sofa into something that looks like it's worth $5000”

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Posted 7 years ago

“Easy to order, fast delivery and fantastic product! Delivered in a beautiful package, easy to assemble and the fabric and fit is perfect. Would recommend 100%! Well done you!!”

Comfort Works 5 star review on 4th December 2017

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Posted 7 years ago

“Le federe sono meglio di quelle originali di IKEA, non solo per il materiale, che si può scegliere a piacimento, ma anche perché sono ritagliate giusto un pelo più larghe, e non si fa fatica a metterle dovendole strattonare come le originali! Sono contento di aver scoperto questo sito!”

Helpful Report

Posted 7 years ago

“I’ve had my Ikea sofa for 10 years now and the 2 sets of covers I had were old and tatty and I was starting to think I needed a new corner sofa costing over £1000 until I discovered comfort works online. I ordered some samples and picked the Rogue Ash (Grey Velvet). I was still nervous having paid the money and hoping they fit well. They were delivered in a lovely comfort works back all folded nicely and so then I began to fit them on. Well I couldn’t be more pleased, not only did they fit perfectly they felt absolutely amazing and soft. Thank you comfort works, I’m a very happy customer.”

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Posted 7 years ago

“Ordered my second slipcover set and couldn’t be happier. You all do such a great job. Wonderful workmanship and I loved the blue denim color and perfect fit. thank you. My house is ready for the holidays.”

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Posted 7 years ago

“So pleased to have found Comfort Works. Loved my Ikea sofa bed but the covers were in need of renewal and Ikea no longer makes the model. Enter Comfort Works. Excellent range of fabrics and colours to choose from. User friendly website. Speedy delivery with constant updates as to the status of your order. Outstanding service and so pleased with my new sofa covers. Thank you Comfort Works.”

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Posted 7 years ago

“Great covers, perfect fit, gave a whole new look to an old couch and our living room.”

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Posted 7 years ago

“Excellent customer service, fast delivery, and the sofa cover is better than I Imagined.. A new sofa at the price of a cover!!! Well done Comfort Works!!”

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Posted 7 years ago

“The covers arrived perfectly package in a tiny box! I couldn't believe it. They are made of gorgeous quality and are so soft yet durable (I got the velvet blend). They fit perfectly. I couldn't recommend these more.”

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Posted 7 years ago

“Easy, reasonably priced, efficient and fast, awesome customer service, beautiful slipcovers!!!”

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Posted 7 years ago

“It was delivered quickly and accurately. Customer service was prompt and professional.”

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Posted 7 years ago

“Lovely quality covers”

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Posted 7 years ago

Comfort Works is rated 4.8 based on 4,702 reviews