Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

Write Your review

Tell us how Comfort Works made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, nice quality and fast delivery.”

Helpful Report

Posted 7 years ago

“First of all we were really happy to find new covers for our Ikea sofa on your website. We had never placed an order overseas, but your website looked really good and you had great reviews, so we placed an order and we are glad we did. Thank you for great and kind service throughout email and thank you for the quick delivery. We ordered our new covers on November 27th and we could enjoy our new covers om December 8th. We will recommand you to anyone we know who will need new covers! Thank you!”

Helpful Report

Posted 7 years ago

“Superb quality. Our sofa now looks very classy and smart. The covers arrived just over two weeks after placing the order, the communication was prompt, the service was always friendly and excellent. Many many thanks!”

Helpful Report

Posted 7 years ago

“Just received a sofa cover from this company to replace my old IKEA Mysinge. When you buy something, you want to have good customer care and this company gave me a very good customer service! Very happy with my order 🙂 Dan - London”

Helpful Report

Posted 7 years ago

“I’ve just received my second order from Comfort Works and my armchair has been transformed. Super efficient and so easy to put on.”

Comfort Works 5 star review on 12th December 2017

Helpful Report

Posted 7 years ago

“Thanks to Comfort Works for great customer service and for our new sofa covers. They look fantastic.”

Helpful Report

Posted 7 years ago

“ah, so nice and comfi our new covers. our sofa looks like new!! they got here very fast! very good communication. many thanks to the friendly team at comfort works!”

Helpful Report

Posted 7 years ago

“This is my second purchase. I love my IKEA Kramfors sofa, but the leather did not last. Years ago, there was a back order and delivery took a few months, but the quality was great. They are obviously a well-oiled machine now. Great quality, excellent communication, and very fast shipping! This is my trusted place for well-structured slipcovers.”

Helpful Report

Posted 7 years ago

“Sofa cover was delivered promptly and is a good fit for the sofa - looks much better than the faded old cover we've had on the sofa since we bought it.”

Helpful Report

Posted 7 years ago

“The Comfort Works cover for our Karlstad sofa looks awesome! We just love the way it looks ánd feels. Soft & warm. It fits even better then the cover of Ikea. Their customer service is excellent and the delivery of the cover only took 2 weeks. Can’t wait to order a cover for the summer season 😉”

Comfort Works 5 star review on 10th December 2017

Helpful Report

Posted 7 years ago

“Confezione e rifiniture buone ,unico difetto tessuto un po troppo rigido, nel complesso buono-”

Helpful Report

Posted 7 years ago

“Ein Sitzkissen unseres Kramfors Ledersofas hatte einen Riss. Die Polsterung ist jedoch noch völlig in Ordnung und außerdem haben wir auch nicht wirklich Ersatz finden können. Durch Zufall bin ich zum Glück auf Comfort Works gestoßen. Wir haben uns für einen neuen Bezug für beide Sitzkissen entschieden. Seit vier Tagen sind die Bezüge nun im Einsatz und wir sind komplett zufrieden. Die Lieferzeit war schneller als gedacht (25.11. bestellt 6.12. waren sie da!), die Zollgebühren waren völlig moderat (38€) und die Bezüge passen prima! Die Kombination von Leder-Rückenteil und Armlehnen und Stoff- Sitzkissen ist klasse!”

Helpful Report

Posted 7 years ago

“My new lounge cover looks more amazing than I thought it would. I chose the kino fabric as it is pet friendly. The texture feels surprisingly soft for a man made fibre. The looks works beautifully with my decor. Couldn't be happier. My only problem is keeping the dog off! ( not that it matters!)”

Helpful Report

Posted 7 years ago

“Great service”

Helpful Report

Posted 7 years ago

“Thank you #comfortworks !! 🙏🏻😁 We have the Kramfors sofas since many years and they needed an upgrade. After searching the internet I came across Comfort Works, which offered white leather covers for the sofa - exactly what we were looking for! The effect is stunning and the sofas look amazing! 👌🏻👍🏻🔝 I can only recommend Comfort Works if you’re looking to upgrade your sofas, they are quick and reliable and offer super service and great quality products.”

Comfort Works 5 star review on 9th December 2017

Helpful Report

Posted 7 years ago

“Super quality and excellent service. It was very quick and I got updated about the progress along the way. Highly recommend! Thank you.”

Helpful Report

Posted 7 years ago

“My initial experience with Comfort Works was to request a few samples of fabric that I was interested in. From filling out the shipping address to receiving the samples was so easy and so quick! And I live in Japan! I finally made my choice (after looking at other like-products online) and placed my order with Comfort Works. I received it after a few weeks and it was a perfect fit!”

Helpful Report

Posted 7 years ago

“Good quality, great colour and fits like a glove. Many thanks”

Helpful Report

Posted 7 years ago

“Comfort Works provided an outstanding product and attentive customer service. I was especially impressed with their helpful communication in making sure that measurements and fitting would be accurate. I love that Comfort Works is able to breathe new life into my dining chairs that have gotten worn out over the years. Thank you so much!!!”

Comfort Works 5 star review on 7th December 2017

Helpful Report

Posted 7 years ago

“Oh my gosh my covers have arrived and I’m completely 100% in love ! They fit perfectly ! They feel soft and amazing ! It looks and feel like a brand new couch ! The delivery was super quick ! I’m just wondering now what else I can change or have made ! Thanks”

Helpful Report

Posted 7 years ago

Comfort Works is rated 4.8 based on 4,702 reviews