Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I order a blue cover for my Ektorp chair, after I received the 6 color samples I let come before, we make our dissension. Then we order the slipcover and very soon we get a message from DHL that our packet was arrived, but I had to pay import fee and that was not what I expect. We are very satisfied with the slipcover it fits perfect. Comfort Works has pay me back the import fee and that was what you cold SERVICE!!!!”

Comfort Works 5 star review on 2nd January 2018

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Posted 7 years ago

“Amazing quality fabric and amazing colour. The covers were easier to put on than the original Ikea covers that came with the couch. Overall great quality and great customer service. Would highly recommend.”

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Posted 7 years ago

“Sofa looks great, pretty much like advertised”

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Posted 7 years ago

“Very helpful customer service! I needed help changing my order and they made it really easy. The cover looks great and it also arrived quicker than I expected. 100% recommend.”

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Posted 7 years ago

“Cover is quality fabric, with a nice feel, probably superior to the original! I was informed that they were ready to ship my parcel, but I was away on holiday at the time, so they delayed shipment to coincide with my return. Very helpful.”

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Posted 7 years ago

“fit perfectly to my sofa, beautiful color and good fabric. shipment was fast. fantastic work. very satisfied”

Comfort Works 5 star review on 1st January 2018

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Posted 7 years ago

“Ordered the Urbanskin Kramfors leather covers for 2 IKEA Stockholm easy chairs; I love the new look and the quality! Thoughtfully and carefully packed. Thank you”

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Posted 7 years ago

“The whole process was quick and easy and the chair cover is fantastic!”

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Posted 7 years ago

“Der Sofabezug passt wunderbar und sieht sehr edel aus!!! Danke”

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Posted 7 years ago

“It fit perfectly. Fast shipping”

Comfort Works 5 star review on 29th December 2017

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Posted 7 years ago

“Extremely great service!”

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Posted 7 years ago

“The sofa cover was perfect and the delivery fast and very good.”

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Posted 7 years ago

“From the free fabric samples, quick delivery and well made covers overall i’ve been really impressed with CW along my purchasing journey. I would recommend and use again.”

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Posted 7 years ago

“The results are magnific. They're perfect for our thilisand. It looks like a new one.”

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Posted 7 years ago

“Customer service is excellent, product is great! Feels like we bought a new couch!”

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Posted 7 years ago

“Comfort Works made me happy by being responsive and reliable. Second order after about two years, happy to see that the service is still seamless. Thank you.”

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Posted 7 years ago

“Speedy delivery with tracking and good quality product”

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Posted 7 years ago

“Very pleased in every way: speed of delivery, quality of the covers and the general look of the ‘new’ sofa. Thank you.”

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Posted 7 years ago

“My covers arrived about ten days after I ordered them. I thought they would take ages, especially as we are so close to Christmas. They are beautiful and so soft. Would recommend comfort works to everyone.”

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Posted 7 years ago

“The covers are beautiful . Excellent service!”

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Posted 7 years ago

Comfort Works is rated 4.8 based on 4,702 reviews